A informação em tempo real para o sucesso dos eventos

Real-time information for the success of events

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When organizing an event, it is crucial that all participants have a good experience before, during and after. Organizing an event involves many tasks that can cause errors, such as manual entry to the event, payments, collection of participation kits, among other things. Using a system to analyze and manage the entire event in real time ensures complete control of the information and allows the organizers to act in a timely and assertive manner. In this article we will talk about the main advantages of real-time information in the area of ​​event organization!

Improves capacity management

If you don’t use a real-time information system you will have a great difficulty to know if the event is close to its limit. With a business monitoring system, it is easier to control access to the event and to monitor the evolution of the capacity of the enclosure anytime and anywhere. This information also allows to launch marketing actions, in case of the event has still few subscriptions. You can launch a marketing campaign to boost your ticket sales and increase your subscriptions.

Setting the audience profile for the event

With a real-time information system, you can easily follow all the registrations and no longer need to look for lost subscriptions in emails or in different forms. In this way you will be able to trace, at any time, the public profile of your event and monitor its evolution. This is very important to define the actions to take during the event, as these should vary according to the profile that we have available.

Better validation of registrations

It is very important that the participants of an event have a good experience from the first moment and, like everything else, the first impression is very important. The first contact of a participant of an event with the event is done through the application form, so it is essential that it has a professional look. After registering, it is very important to send a confirmation email. This process must be automated to avoid errors and also not to overload the collaborators. With the use of a real-time analysis tool, it is easy to understand the times when there are more registrations and through this data launch marketing actions that further enhance the number of subscribers.

Increases control of accreditation and delivery of kits

With a real-time information system, you will be able to know, every minute, how many subscribers have already done the credentialing and how many kits have already been delivered. This will ensure that duplicate kits are not delivered and that previously unregistered people enter the event.


Get to know Multipeers and be aware of all the benefits this type of tool brings to your business!

Sistemas de telemetria e informação em tempo real para uma gestão mais eficiente

Real-time telemetry and information systems for a more efficient management

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Know the relationship between telemetry systems and real-time information

Telemetry systems allow remote monitoring of the state of various equipments. It’s a wireless transmission and data reception technology widely used in the fleet area that sends important information directly from the vehicle in real time. When telemetry systems are combined with real-time monitoring systems to analyze the overall state of the fleet and the business, the benefits are immense.

Greater security

Through software such Multipeers4Fleets, it’s possible to monitor in real time the driving style of the drivers. If the driver is leaving the predefined route, for example, an alert is issued that warns the managers immediately, who can find out what is happening at the moment. The same happens when the driver is driving too fast. Managers can be warned in real time about the situation and they can act on the moment.

Cost Reduction

Reducing operational costs is one of the main goals of most managers. Through real-time monitoring it’s possible to alert drivers about the incorrect aspects of their driving style by investing in training tailored to the specific needs of each driver. In this way, monitoring the business in real time allows reduces unnecessary costs.

Real-time tracking

Having all the information available in real time on your desktop is a way of being able to apply preventive actions immediately, reducing the probability of having more serious problems in the future. If you cross-reference a driver’s geographic positioning data with the driving time, you can alert the driver about the need to end the shift, thus reducing overtime provided by that driver.

Interconnection of departments

Using a real-time business monitoring solution allows integration with other systems within the organization, complementing the solution with useful metrics to other departments. It’s easier to convey information throughout the organization, so that all employees are up to date on the real state of the company. On the other hand, Multipeers4Fleets allows you to define the indicators that each employee receives in his daily life, so that he only receives the necessary information for the execution of his work.

More effective global management

Multipeers4Fleets offers quick reading reports, providing a broad view of the state of the vehicles, the fleet and the business as a whole. Through a simple and intuitive interface, it’s possible to analyze at each moment the state of the business to improve, in the immediate, possible deviations in the fleet. It’s possible to obtain indicators with kms analysis, consumption, driving hours and non-compliance with norms and objectives. The combination of telemetry systems with real-time monitoring software allows you to cross-reference data from the most diverse systems to discover and solve problems and improve performance.

Desafios do tratamento da informação em tempo real

Challenges of real-time information processing

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Get to know the main challenges of real-time information processing

In a highly competitive and dynamic market, to have knowledge is to have power and having updated information in real time is an important step to the success of any business. However, this new way of management brings with it numerous challenges and doubts and in this article we talk about it.

Correct definition of business indicators

One of the main problems presented by the management teams is the lack of knowledge about the indicators that are really relevant to the business. A real-time management system gives us up-to-date information on the state of the business, but we need to define the indicators we want to analyze. Often, management teams are uncertain about the indicators that should come to their attention, which is a challenge. It’s essential to have a broad and deep knowledge about the business to be possible to define the most relevant business indicators so that the best decisions can be made. Managers are responsible for deciding what information is needed to run the business in the best way, and they should be aware that it is not a responsibility of IT teams but a responsibility of all the leaders.

Prioritize security

There is still some mistrust about the use of real-time information systems, for fear of information leakage. Increasingly, these real-time business management solutions give importance to security by ensuring that no information is lost or passed on to the outside. Making systems inviolable is always a challenge for IT teams, due to the rapid technological evolution that we see today.

Fast technological evolution

These days, technology is evolving at a breakneck speed, which makes IT teams constantly face the challenge of being up to date. Often, because of a system upgrade or a software change, there are features that become obsolete or fail. Real-time information processing software must be constantly aware of what is happening in the world of technology, so as not to run the risk of facing bugs that can endanger the whole management of a business.

Veracity and reliability

Real-time information management systems face the challenge of presenting real and error-free data. This is an ever-present challenge, because real-time information management systems encompass information from a variety of sources, and the probability of error is higher. However, more and more systems are infallible, increasing the confidence of those who use them on a daily basis.


Nowadays, we can access the Internet anywhere and at any time and mobile phones are prepared to perform tasks that a few years ago could only be performed on a computer. For this reason, the need to receive business updates on mobile devices is greater. Real-time information management systems must be ready to be used on any mobile device because this will increase interest in the product and increase the efficiency of those who use these systems.

Efficient information management and the ability to solve problems before they have practical effects are a critical point for companies. Through the use of information management systems in real time it’s possible to have a more assertive and global monitoring of the whole business. The challenges of managing information will always be present but due to technological developments, it’s becoming easier to follow the business to the minute.

Porque é que as pequenas e médias empresas devem investir num sistema de gestão?

Why should small and medium-sized companies invest in a management system?

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Find out why small and medium-sized enterprises should invest in management software

Small and medium-sized company’s managers are not always able to deal with the bureaucratic part of the business and in these cases the best solution is to invest in management systems as this will improve the flow of operations. An integrated management system automates processes, contributes to the reduction of administrative errors, generates important information for the operations of the company and has a significant importance for decision making. We present in this article the main reasons why small and medium enterprises should invest in a management system.

Greater control over processes

Management systems centralize the information of all the processes coming from the different departments in just one place. In this way, there is a greater control over everything that happens in the company and there is no need to search for information in different data sources.


Small and medium-sized enterprises have a greater ability to adapt to market needs and conditions imposed by potential customers. Management systems allow you to make the necessary adjustments to maintain the flexibility of the business.

Increase in sales

When companies use Excel files to control the budget, the probability of forgetting to update the file is really high. A management system has mechanisms of automatic verification, eliminating this forgetfulness. The management system creates daily reports.

Avoid uncontrolled situations

The increase in the volume of transactions and an inadequate management system associated with it can lead to a total disruption, reaching the operational collapse phase. With a management system, actions are controlled and actions can be taken in a timely manner to avoid extreme situations.

Greater process fluidity

In the manual process it’s necessary to follow a series of steps until closing a sale in the computer system. By using a management system, everything is done in an automatic and synchronized way, giving a greater fluidity to the processes and eliminating the time spent with it.

Having a proper management system is an essential step in running a business effectively and objectively. When it’s time to choose the management system for your company, keep in mind that this should be updated frequently so as not to run the risk of becoming obsolete quickly. With a properly functioning management system, all your business information will be available quickly and easily to consult!


Como usar a Cloud para ter uma gestão mais eficiente

How to use Cloud for a more efficient management?

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Learn how to get the most out of Cloud

Cloud Computing is a model that allows full access, through network, to a set of shared computing resources (networks, datacenters, storage, services, applications, among others) that can be quickly made available with a minimal effort and without interaction with the supplier. In this article, we’ll present you 5 tips to get the best out of Cloud.

Working socially

More and more companies have an advanced vision and take collaboration to another level by using Microsoft OneNote as a central and shared document where they can share all the information of the project. OneNote syncs every 5 seconds and automatically saves the new updates. Yammer connects employees remotely and increases their collaboration, and consequently the efficiency of the team.

The future is mobile

Mobile technology multiplies 5 times faster than the world population. Thanks to the Cloud, it will be possible to view and to edit all Office 2016 documents, from any mobile device. This makes business more and more efficient, as it’s no longer necessary to wait to be in the office to change important documents.

Synchronize the business

It’s difficult to find a business these days which has a fixed schedule from 9am to 5pm. Nowadays, companies are more flexible regarding schedules and due to the use of Cloud and mobile technology it’s possible to work from any location and at any time. Cloud storage synchronizes information between different devices, so everyone is able to work on the most up-to-date version of a particular document, regardless of which device they are using and where they are. The Cloud guarantees high level security and privacy.

Simplifying Meetings

Meetings are an important part of any business, providing a valuable opportunity for people to discuss, collaborate, and strategize. However, there are many meetings that aren’t productive. New communication and collaboration tools such as Skype for Business make easier to host meetings that are more efficient and productive and don’t require everyone to be in the same place.

Documents shared by all elements

Today’s markets move quickly and to keep up with their pace, a company’s employees need to work simultaneously on the same documents, such as sales reports, marketing plans, and more files. Collaboration with productivity features such as Office 2016 and Office Online makes possible for a team to edit documents at the same time. These features are supported by Cloud and are therefore automatically saved, and you it’s always possible to check the history of changes.

The present is already mobile and it is expected that this will be a trend in constant growth. Working in the Cloud not only ensures better collaboration between all the elements of a team, but at the same tile helps to reduce costs and to increase productivity.

10 KPI's que todos os gestores necessitam

10 Essential Metrics to Analyze Your Business

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Get to know the essential KPIs for your business

A KPI is a Key Performance Indicator, and have vital importance for companies as they measure process performance and by analyzing collected information it’s possible to work to improve future actions. There are numerous performance indicators in a company and its definition always depends on the area of ​​activity. However, there are transverse factors to all activities and in this article we highlight the 10 most important.

Net profit

It’s one of the most important values ​​for any company. We’ve reached this amount after adding up the entire billing volume and deducting costs and expenses.

Net Profit Margin

The profit margin represents what the company plans to make in return for what it invested. In addition to calculating net income to obtain the net profit margin, companies must stipulate an amount that is in accordance with what the market is willing to pay for their product. If the expectation of profits is well above normal there may be problems with future planning.


EBITDA means for Earning Before Interest, Taxes Depreciation and Amortization and it’s a way of calculating how much a company generates of resources only with its operation, that is to say, before subtracting the value of the taxes. The formula for achieving EBITDA is Net Operating Income + Depreciation + Amortization. This is a very important value for companies that are looking for investors and serves as a comparative point with other companies in the same industry.


ROI means return on investment and it’s the return on made investment. This value is the result acquired with the investment made.

Market Share

Market share means the participation of a company in the market in which it’s located. This value can be found through billing measurement, quantity of customers, among others.

Cost Per Lead

This is a value widely used in the digital world, which is gaining importance in the business world. The cost per lead is composed of the sum of the expenses with marketing actions divided by the leads generated through these actions.

Customer Lifetime Value

This metric seeks to define the profit that a company may have. CLV represents the total value obtained with a given customer within a given period and for how long it can still be a customer.


Liquidity is the ability to turn an asset into cash. The faster the conversion is, the more liquid an asset is. This indicator assesses the ability of the company to pay employees and suppliers.

Index of compliance

Controlling accounts is crucial so that the company can balance its accounts payable. This indicator evaluates what the company has to receive and how much of that amount is late or has not been paid.

Employee satisfaction index

It’s very important to analyze the satisfaction status of a company employees. This indicator should identify the main GAPs of management and to guide actions to improve organizational culture.

Knowing the state of the company at every moment is vital for managing the business effectively and objectively. Multipeers enables real-time analysis of the state of the business and provides key metrics for the successful pursuit of objectives.


7 Vantagens do uso da análise de dados em tempo real

7 Advantages of using real-time data analysis

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Learn how real-time analysis can help your business

The amount of generated data has increased significantly due to the widespread use of mobile devices and due to the reduction of storage costs. In a market where information is the most important asset of companies and where consumers are increasingly accessing all the information they need instantly, analyzing data in real time represents a very important competitive advantage. There are many advantages associated with the use of tools that allow real monitoring of the business and in this article we highlight some of them!

To have a complete view about the customer

With real-time analysis you can immediately see what customers prefer, their needs, and the problems they face. This information guarantees a more personalized service.

To identify changes in the immediate

A small change in the market may increase or decrease the demand for a particular product or service. Having up-to-the-minute information, you can identify this situation without causing problems for the business. Therefore, after identifying a less positive situation, for example, it’s possible to take corrective measures immediately and thus minimize possible risks.

To correct deviations in operational processes with brevity

A failure in the production process can mean serious problems with customers, suppliers and partners. Keeping track of the production process in real time allows us to identify possible failures and their correctness, without letting the process with a problem drag to its final stage.

To combine multiple sources of data and content

With the use of a system of data analysis in real time it’s possible to aggregate in a single system all the information related to the company. In this way, the access to information becomes much easier and the time previously spent to gather information from various sources is reduced.

Makes processes more agile

As real-time information management programs present the information in a condensed and ready-to-analyze form, the need for extensive reporting will eventually disappear. In this way, employees who previously had this responsibility will have more time available for other tasks, which will certainly contribute to an increase in their productivity.

Reduction of the mistakes probability

The use of real-time data analysis systems reduces communication failures and accelerates data consolidation. All company information will only be in one place, which makes analytical processes more agile and effective.

Data on mobile devices

All real-time information management programs have the potential to be used on mobile devices. Therefore, it’s possible to be in a meeting on a trip and to have real and updated information about the state of the business. This translates into a reduction in the time needed to make decisions or solve situations, since you don’t have to go to the office before you can act.

Business is happening now and it’s essential that companies have management systems that allow them to analyze the data at the moment, not wasting time and consequently opportunities.

6 Tendências de gestão de empresas em 2017

6 Trends for business management in 2017

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The main trends for 2017

“Times are changing.” The phrase is already old and can be transposed into business reality. With each new year, managers are confronted with news and fluctuations that completely change the way they manage. In this article, we talk about the trends for business management that will be highlighted in this new year.

Digital marketing

It’s already a trend that has been maintained in recent years and each year that passes its importance is greater. The current consumer lives online so it’s in the digital world that we have to try to achieve it. Having an appealing and up-to-date website is essential, as well as being present on social networks. Each area of ​​activity has its specific characteristics and it’s necessary to study the behavior of the consumer before deciding in which network we should be.

Home Office

This is not new in the business world because of the mass use of the Internet, the number of people who are self-employed from home is increasing. However, it’s expected to be a reality present in many small, medium and large companies. Nowadays it’s possible to consult information from anywhere in the world, which helps make this reality possible.

Management Software

In the fast-paced world of business it’s no longer conceivable to survive only using Excel documents or something like that. Nowadays, business happens at a very fast pace so it’s necessary to have information at the minute so that the best decisions are made and opportunities are not lost. Software such as Multipeers, which allow effective real-time business management, will be increasingly a necessity in contemporary companies.

Big Data

The growing number of data generated in companies is a problem that has complicated the lives of managers and IT managers in recent years. Big Data is the union of the total volume of the data of a company, in a structured form or not. Data are currently viewed as the most important asset of companies and the trend in 2017 is to remain at this level. The data generated are increasingly important for the definition of strategies and consequent decision making.

Security and Privacy

The new data protection law released in May last year came to raise awareness among companies about the need to protect the privacy of data provided by customers. The new law brings with it large fines for those who do not comply. Therefore, in 2017 data security is expected to be a constant and growing concern for managers.

Inclusion of generation Z in the labor market

Generation Z is composed of all the young people who were born from the second half of the 90’s until the year 2010. These young people are now starting to enter the world of work and it’s necessary to be prepared to receive them. Generation Z grew in an era dominated by technology and where the digital connection between all was already a reality. These young people will certainly have difficulty to adapt to more traditional environments. Managers face the challenge of eliminating, or at least minimizing, intergenerational conflict.

The challenges for managers are a constant and we believe that in their daily life there are always barriers to overcome. However, we believe that these are the management trends for 2017 and managers should be aware of the presented topics!

5 Aplicações da Internet das Coisas no mundo da Indústria

5 Internet of Things Applications Across Industries

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Top Internet Applications of Things in the Industry

Internet of Things describes a scenario in which various objects used in everyday life are connected to the Internet. Today, more and more objects are connected to the Internet. At the beginning of this digital age, it was only possible to connect smartphones and tablets. However, in recent years there was a revolution in this area and now it’s possible to connect gaming consoles, televisions and surveillance cameras to the network. The Internet of Things has a vision that goes even further beyond this.

This new concept proposes that people will be able to connect several objects to the network, not with the intention of creating a new way of consulting information on the Internet, but with the purpose of making the objects more efficient. Consider the example of a refrigerator. With the definition of the Internet of Things, the object would have the ability to inform us when the shelf life of a food is nearing its end. In the case of a thermostat, this object would be able to search the climatic conditions of the geographic are where it is to define the ideal conditions for the air conditioning.

According to Gartner, in 2020 there will be 20.8 million interconnected devices, without counting computers and mobile devices. It’s estimated that in 2020 there will be 7.3 million people on the planet, which means that on average every inhabitant of the Earth will have about three objects connected to the network. At industry level, there are many applications of the Internet of Things, we highlight the most important.


With the application of the Internet of Things in the production phase it’s possible to identify problems that may have an impact on the final result and compromise its quality. In addition, it’s possible to implement corrective actions and to increase the efficiency and productivity of machines.

Maintenance services

Having detailed and up-to-date product information is important to reduce maintenance costs. This feature allows you to identify defects or failures, avoiding product breakdowns and associated costs. The sensors are able to detect vibrations or unusual temperatures and recommend preventive maintenance.


The monitoring of the operation of the machines and their configuration helps to define adjustments in the production process, including at the level of the raw materials.


Connected sensors contribute to greater agility throughout the entire distribution chain. The real-time information allows you to know where a particular batch is located and informs if there was any anomaly during the transport process. The sensors also contribute to implement improvements in future processes, contributing to cost reduction and to increase efficiency.

Fleet management

The Internet of Things allows you to monitor fleets and optimize speeds, fuel consumption, vehicle status, among other indicators.

Internet of Things can be applied virtually to everything and it’s put by Gartner in the mix of five digital technologies that companies will have included in their platforms in the coming years. This is another concept that shows the importance of having information in real time. People need to be constantly updated and this contributes to improvements in the industrial processes.

Saiba o que é Business Activity Monitoring e para que serve

Find the concept and applications of Business Activity Monitoring

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Everything you need to know about business activity monitoring

Business Activity Monitoring (BAM) enables real-time access to business-critical activity indicators. BAM analyzes the information, reports and issues alerts related to important and relevant events for business operation. The main objective of this concept is to allow quick and effective decisions in order to guarantee the success of the company.

The sources of information that feed BAM are mainly the events generated by business applications. Implementing this concept means dealing with the complexity of gathering events from multiple applications. With a BAM tool it’s possible to monitor processes by following their steps and identifying problems in useful time, aggregating data from different systems, processing complex events and obtaining context information.

Normally, BAM tools are offered in a Web context in order to facilitate access. These tools provide a graphical interface to display the various business data, usually in the form of a dashboard. A dashboard is the set of a series of graphs viewed together, in which each graph can appear in a different format (bars, round, among others) and each one presents a different indicator of business.

The architecture of a BAM product is variable according to the tool. However, the structure normally used is as follows:

  • Development interface: it allows the development of the graphics by the developers and the definition of the data by the architects;
  • Presentation interface: it’s the user interface with the tool, allowing the visualization of dashboards;
  • Databases: it’s the repository of information that is displayed in the BAM presentation layer. The data displayed in BAM is originated from other systems (BPMS, ERP, Database, etc.), but BAM tools usually have their own database for storing this information, reducing the need of searching the information at any moment in the systems of origin;
  • Integration layer: it’s the layer that allows integration of the BAM tool with other systems and data sources;
  • Administration interface: it’s responsible for defining users and profiles/access restrictions, as well as integrations with existing user repositories;
  • Alerts/Actions Monitoring: it’s responsible for verifying the change and deviation of the indicators values ​​and triggering treatment actions (like sending e-mail or alert SMS).

A BAM tool is not a data source because it only compiles and displays data from other systems or data sources. The correct use of a BAM system depends on the correct definition of important indicators for a constant analysis of the business.

Using a BAM system will allow you to know in proper time what it’s important in your company, without having to look for information in several places. These tools are able to consolidate all the information and to present it in a practical and easy way.

Multipeers is a BAM tool that allows you to have all the business information sent to the user whenever something important happens even when he’s not at the work station. In addition to ensuring that up-to-date information is always available, the information is delivered in a graphically clean and interactive way, allowing immediate analysis and action, thereby improving individual performance and increasing organizational efficiency.