Tag: empresas

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How real-time reporting drives decision making

Managers need reliable, up-to-date information to make beneficial business decisions. In most companies, reports are based on data that is only a few days old, so decisions are always made based on obsolete information. This is extremely detrimental to business, as the right decisions are those that are made through constantly updated information. Software such as Multipeers is increasingly a requirement of the market, as it allows the manager to have access to your company information in real time and through any device. In today’s article, we’ll see how real-time reporting drives decision making!

Real-time information enables you to anticipate market trends

Real-time reporting enables the anticipation of future market trends. A company that bases its operations on the most current information it has will always be one step ahead of the competition. For example, if the manager realizes that a particular product is experiencing abnormal demand, he may request increased production of this item. Similarly, if you find that a product is “forgotten” by consumers, you can launch campaigns that allow it to be sold.

Business alerts ensure you don’t lose any information

Business monitoring software such as Multipeers allows you to set business alerts to warn you whenever a situation goes out of your way. Wherever you are, you will be notified by SMS or email of any changes to your previously established standards and can take action immediately, even before there is damage to the organization. This proves to be a huge competitive advantage as it enables immediate action and prevents negative consequences for the business.

You can use multiple data sources at once

Using a real-time analysis system, it is possible to aggregate all the company information in one system. This makes access to information much easier and more intuitive, reducing the time the manager previously spent conducting information from various data sources. You can make reports very quickly based on reliable information.

Business processes become more agile

Because real-time information management programs present information in a condensed, ready-to-analyze manner, the need for extensive reporting will disappear. This way, employees who previously had this responsibility will have more time available for other tasks, which will certainly contribute to increased productivity. Real-time analysis eliminates the most bureaucratic tasks, making the company more agile.

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Optimize decision making in your business in 5 steps

Decisions, decisions and more decisions! Every day managers face the challenge of making decisions that can dramatically change the course of a business. Making the right decision is a complicated task because we don’t always have the data we need to make a conscious decision. At a time when data is growing in numbers in organizations, it is very difficult to extract useful insights that help us choose the best course. In today’s article, we’ll see how you can optimize decision making in your business in 5 steps!

Correctly identify the problem that needs solving

Decision making, in most situations, aims to solve a business problem. Thus, for the best decision to be made it is necessary to identify its origin and list all possible solutions. This step seems basic but it is one of the most important and one of the most underrated. In-depth analysis of the situation will give us the data we need to know which path to choose. An improper decision can compromise business continuity.

Accept that there is not just one right answer

The choice that seems to be the ideal today may not be the most appropriate tomorrow. When it comes to deciding in business there is not just one right answer and decisions have to be made with the current business context in mind. The manager should place all possible answers on the table and analyze the pros and cons, taking into account that there may be more than one right answer for the same situation. And we advise that the decision be taken as a team, as this will involve your employees and this increases people’s motivation.

Use real-time monitoring software

It is very important to have a real-time business monitoring system that allows you to set business alerts to be alerted whenever an important situation requires immediate intervention. Multipeers is a BAM system that allows you to set business alerts that warn you whenever a situation requires your attention. This way you will always be aware of your business events and will be able to decide in good time. Many decisions are made based on reports that are a few days late, which causes the company to take reactive rather than proactive action. With Multipeers you will always be able to stay ahead of the competition and make the best decisions for the business.

Make future thinking

Most managers favor decisions that seem to bring greater returns in the short term, eventually forgetting the long term. Making short-term decisions means that the business can be compromised in the future. All decisions must be made after the impact analysis they will have in the short and long term. A decision that is useful at present but which in the future may pose serious problems should be avoided.

Do not postpone inadmissible decisions

We tend to postpone difficult decisions even though we know that sooner or later we will have to act. If you already know what decision you are going to make and the consequences it will have for your business, it is not worth delaying anymore. Business needs dynamism and it is through decisions that it evolves. With the right tools, you can make business-beneficial decisions.

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5 Reasons to use management dashboards

A dashboard is used by managers to let them know the state of the business. Dashboards allow a global analysis of the true situation of an organization and help the manager to make the best decision possible. Using a dashboard, a manager has access to quality data generated from various sources. A well-configured dashboard allows information to be interpreted faster and there is no flaw in reading. In today’s article, we present you with 5 reasons to work with management dashboards!

Gather all business information in one place

Too much information is not beneficial, so be careful not to create a dashboard that is too “full”, ie with information that is not relevant to your decision making. This will only create visual noise and complicate your analysis. You should create an easy-to-read dashboard with only the data that really matters to you. If you can create a dashboard with useful, up-to-date information, it will be much easier to know what decisions to make as it will concentrate all the data you need in one place.

Timely problem identification

Managers cannot always identify deviations in work routines in a timely manner, which compromises business productivity. The dashboard will gather the history of company operations and can set defaults to detect deviations and anomalies in real time. This allows Multipeers to realize that something is wrong and to alert you right away so that you can take action before it becomes a serious problem.

Constant knowledge about business objectives

Using a dashboard, you can easily see if your business goals are being met. Linking KPIs with day-to-day activities is essential to achieve individual and global goals more simply. Only with an effective knowledge of what is happening in the company and the evolution of the areas can the established goals be achieved.

Lets you know the day to day operations

The dashboard that shows us the tasks of the day is used by the work teams and focuses on the processes each team needs to perform their duties. The data contained in this panel aims to identify critical points of the operation, helping their correction. They also facilitate communication between all members of the same team. It is a dashboard that varies according to the department of the company and the activities to perform each day.

Greater collaboration

The dashboard, because it is a technological tool, allows data sharing and sharing is easier because the whole team has access to the information in the dashboard. Thus, achieving the organization’s goals becomes easier and the company becomes more efficient.

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5 Technology Tips for Improving People Management in Your Business

People management is critical to the success of a company. When this management is well done, professionals are more motivated and committed to the overall objectives of the organization, which brings numerous benefits to the overall results. People management must go beyond operational practices and strategic thinking needs to be put into it, implementing new practices in the daily life of human resources. In today’s article, we present 5 technology tips for improving people management in your business!

Real-time resources management

Software that enables real-time business analysis such as Multipeers is very important for human resource management. With true, up-to-date knowledge of team availability, it’s easier to troubleshoot issues, rearrange work teams, and ensure business productivity. It is also possible to always be aware of the performance of each employee, which allows to solve any demotivation problems, for example.

Implement telecommuting

Increasingly, employees value perks beyond salary. Today, thanks to technology, it is possible to work from anywhere in the World, no longer being required to be in the office all week. Implementing one day a week of teleworking will motivate your team and in the long run you will feel the difference by increasing the productivity of each employee.

Optimize meetings (and do them only when needed!)

Meetings are often longer than what was needed, which causes a lot of time to be lost, increasing the demotivation level in the teams. There is software that allows you to plan meetings so that they don’t last longer than necessary. Similarly, meetings can be held through Skype and other similar programs, which eliminates the need for everyone to be physically present. Meetings should only be scheduled when strictly necessary, as the “waste of time” makes employees feel unmotivated and misled!

Use cloud services

Cloud storage is already seen as a competitive strategy that meets the needs of small, medium and large businesses. Companies like Google and Microsoft provide servers where files are stored the same way they are stored on a computer or mobile device. Files are stored miles away, but over the Internet, through a login and password, you can log into your account and access all your files. This facilitates document sharing by all team members, making collaboration between everyone simpler and more organized.

Invest in internal communication

Internal communication is often overlooked, but it is one of the most important areas in a company because it deals with an organization’s main audience: its human resources. It is important that there is fluidity in message transmission as well as transparency in the work environment. It is essential to implement business management channels and/or applications that facilitate communication between various departments, such as creating Whatsapp groups or creating an internal newsletter.

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7 KPI’s That All Businesses Must Have

KPIs are fundamental elements for the proper functioning of a company. They allow us to understand where our goals are and guide us towards the company to achieve good results. Although each company has its own reality, there are KPIs common to all areas. In today’s article, we present the 7 KPIs that every business should have.

Number of proposals submitted

The number of proposals submitted is important to understand how many potential customers really expressed an interest in buying something from our company. The number of proposals submitted must always be based on the total number of contacts made.

ROI

ROI stands for return on investment and is the return on investment made. This value is the result acquired with the investment made. It is a very important KPI for maintaining the financial health of the company.

Market share

Market share means the participation of a company in its market. This value can be found through measurement of invoicing, number of customers, among others.

Cost per Lead

This is a value widely used in the digital world, which is increasingly gaining weight in the business world. Cost per lead is the sum of marketing action spend divided by the leads generated through these actions.

Application Performance

This is one of the most important IT metrics, and for this purpose it is necessary to make use of constant monitoring tools that evaluate the performance of applications from the end user perspective. More and more companies are entrusting the management of their IT assets to specialized companies that ensure security, high performance and permanent availability.

Avg. Offline Time

This KPI is used to analyze the average time that an IT device or infrastructure was not available. It is a metric known as mean down time (MDT). This metric tells us all the time that the service was not available, either because of minor problems, malfunctions, among others. This value is obtained by summing the time that the system was not available to divide by the number of occurrences in that period.

Average cost per employee

This indicator shows us how much, on average, each company employee costs us. It is obtained after summing all personnel expenses (salary, food allowance, holiday and Christmas allowances, state contributions, among other expenses) and dividing by the total number of employees of the company.

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How does real-time data affect business management?

We are all more demanding and hurried and this is reflected in business. If a few years ago analyzing reports with several days was enough to make good decisions, today it is almost imperative that companies use real-time analysis tools like Multipeers to make informed decisions. Real-time data analysis has gained a major role in the contemporary business world. In today’s article, we will understand how real-time data affects business management!

Immediate identification of opportunities and consequent increase in profits

Real-time data management tools enable you to spot opportunities just as they appear, allowing you to always be one step ahead of the competition. A change in demand for a product, for example, could lead you to launch a specific targeted campaign that will increase sales and improve overall results.

More efficient management of human resources

Real-time analysis using tools such as Multipeers helps ensure that employee performance is measured more accurately by determining which times of day the company has the best productivity rates. You can also identify which employees perform best. This enables the company to make the most of each employee’s performance, which will have a very positive impact on overall results.

Instant problem detection

A failure in the production process can mean serious problems with customers, suppliers and partners if not detected and corrected in time, destroying complete production lines and damaging relationships with stakeholders. Monitoring the production process in real time allows to identify any failures and their correction in good time. This way any deviations will be corrected as soon as possible.

Likelihood of making a mistake is drastically reduced.

The use of real-time management tool systems reduces communication failures and accelerates data consolidation, thereby reducing the likelihood of business-damaging errors. All company information will be condensed in one place, which makes analysis processes more agile and effective, making all processes more fluid and efficient. Thus, the manager is much less likely to make mistakes.

More conscious and wise decisions

When a manager uses real-time data analysis tools, he knows exactly what is going on in the business, so making the right decision is much easier. Analyzing the business in real time allows you to have all the necessary inputs so that you can consciously decide on the best course to take, because the information you are analyzing is up to date and reliable.

 

Definição de métricas de negócio

5 Tips to Set Good Performance Indicators for Your Business

Business performance indicators, or KPIs, are an essential tool to ensure that your business is moving in the right direction. Based on the indicators and the company’s performance, managers can make more informed decisions. In today’s article, we present 5 tips for setting good performance indicators for your business!

Simplify indicators

KPIs should be simple so that the entire team is able to understand them. If you get too complicated a KPI runs the risk of not being able to extract any useful information from your analysis because it will not be understandable by your team. And if the employees do not understand the indicator can be unmotivated, which harms the company’s performance.

Define able indicators to evaluate

For an indicator to be well defined, it is necessary to measure it simply or quickly, that is, it must always opt for quantitative and non-qualitative indicators. In the case of qualitative indicators, there is a high probability of a subjective evaluation. For example, instead of aiming to improve sales, set an indicator on the conversion rate to sales with a set value range. It will be easier to see if the goal of the indicator is being achieved.

Conduct thorough analysis before setting indicators

There is no miracle recipe with regard to indicators. There are indicators that fit one type of business, but that do not make any sense in other areas of activity. Defining indicators only to be defined will create harmful noise to employees’ performance and this will have a negative impact on the company’s final results.

Make this process dynamic

An indicator that yesterday was quite important and completely adequate to the reality of the company, today may have lost its relevance. Companies are living and dynamic organisms and as such changes must be monitored in all areas of the company. Evaluate at least every three months whether the indicators that have “assets” remain the most appropriate for your business.

Involve the whole team in the definition

It is much simpler to get people to collaborate if they are present when defining the indicators they should reach. The teams know their reality better than the top managers, so it is advisable to count on the collaboration of each team when defining the indicators of each department. In this way, each employee will feel involved in the process and, consequently, will be more motivated to achieve the desired goals!

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Why should I adopt a real-time data analysis tool?

Real-time information is a necessity and an asset in organizations. With each passing day more data is generated and it becomes increasingly difficult to analyze the information in a correct way, reason why it is fundamental to facilitate the access to it. In many companies, decisions are still made based on reports with a few days, which makes the company reactive. In today’s business world, if a company wants to survive and succeed, it has to take a proactive stance. Therefore, adopting tools that allow the analysis of data in real time is a growing need. In today’s article, let’s see why your company should adopt a real-time data analysis tool!

More successful decisions

A company that has all the condensed information in one place can make better and more assertive decisions. In addition, decisions are made in a timely manner, which favors the business. In a company where the information is spread by various software and databases, it is difficult to gather the data needed to decide in a short time. Using Multipeers, all information from the various data sources is on the same platform, which dramatically reduces the time for decision making.

Setting up business alerts

Business monitoring software such as Multipeers allows the definition of business alerts so that you are advised whenever a situation goes beyond your usual standard. Wherever you are, you will be notified by SMS or email about any changes to your previously set standards and you can act immediately, even before there are serious damages to the organization. This proves to be a huge competitive advantage because it enables immediate action and prevents negative consequences for the business.

Immediate identification of opportunities

With real-time analytics you can identify opportunities right at the moment they appear, allowing you to stay one step ahead of the competition. A change in demand for a product, for example, could lead you to launch a specific campaign, which will increase sales and improve overall results. This represents a major competitive advantage over the competition.

Lower probability of mistakes

The use of real-time data analysis systems reduces communication failures and speeds data consolidation, thereby reducing the likelihood of making business-critical errors. All company information will be condensed only in one place, which makes analytical processes more agile and efficient, making all processes more fluid and efficient.

Business Info Query Anywhere

Almost all real-time information management programs offer the possibility of being used on mobile devices. Therefore, it is possible to be in a meeting or a trip and have real and updated information about the state of the business. This is a very important advantage, since increasingly your business is where you are, so it is vital that you always have access to the most up-to-date information about your company!

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The importance of information in the decision-making process

Difficult decisions are part of the daily life of managers. It is necessary to keep abreast of what is happening in the company to make the right decisions for the business. However, due to the increasing amount of data in companies, it is not always easy to decide consciously and objectively. In this article, we discuss the importance of information in the decision-making process.

Information is important to identify problems

In most situations, decision making aims to solve a problem. Thus, it is necessary to identify its origin and list all possible solutions. This step seems basic but is one of the most important because it will give us the data needed to know which path to choose. And there is not always up-to-date and organized information to make these decisions. The right information is essential so that managers can decide the best way.

Real-time information is a growing need

The day-to-day of a manager is quite busy and it is humanly impossible to keep up with all the situations that happen in the business. We live in an age when we are “bombarded” by data from all directions! It is very important to have a real-time business monitoring system as it allows you to set business alerts so that you are advised whenever any important situation requires immediate intervention. Multipeers is a BAM system that allows you to define business alerts that warn you whenever a situation requires your attention. In this way, you will always be aware of the events of your business and will be able to decide in good time. Many of the decisions are made based on reports a few days late, which makes the company have a reactive and non-proactive action. With Multipeers you can always be ahead of the competition, since you can have a single dashboard all the information generated by your company!

Have information from various data sources for an overview

Before making a decision, the manager must identify and analyze in detail all available alternatives. The same problem can have several solutions and the manager should rely on the help of his team to choose the best way forward. In this way, not only does the company win, everyone’s opinion will certainly be better than that of a single person, as employees will feel more motivated because they feel that they are an integral part of the process.

Information everywhere

Mobility is a growing trend and in many sectors is already a daily reality. Employees and managers must have access to the most important information about the business because only then will they be able to make effective and timely decisions. Cloud computing has facilitated labor mobility by enabling important business documents to be consulted anywhere and for effective decision making.

 

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5 tips to improve your team’s performance with dashboards

Dashboards are increasingly important tools in the business world. A dashboard allows for a quick and efficient analysis of the state of the business, allowing a great saving of time and greater assertiveness in decision making. However, it is not always easy to create effective dashboards because the data is so numerous that it becomes difficult to turn it into information. In today’s article, we’ve given you 5 tips to improve your team’s performance with dashboards!

Select only relevant information

In this field, care must be taken not to have too “complete” a dashboard, that is, information that is not relevant to your decision making. This will only create visual noise and complicate your analysis. You should create an easy-to-read dashboard with only the data that really matters to you. If you can create a dashboard with current and useful information, it will be much easier to know what decisions to make.

Create an analytic dashboard

This dashboard provides detailed information and is used to set trends against corporate goals. This panel allows you to perceive the results of internal actions as well as external public reactions to campaigns. A good example of this type of dashboard is Google Analytics.

Attention to day-to-day dashboard

This panel is used by the work teams and focuses on the processes that each team needs to perform its functions. The data contained in this panel are intended to identify critical points of the operation, helping to correct them. They also facilitate communication between all members of the same team. It is a dashboard that varies depending on the department of the company and the activities to be carried out each day.

Setting up business alerts

Managers are not always able to identify deviations from work routines in a timely manner, which compromises business productivity. The dashboard will aggregate the history of the company’s operations and can set defaults to detect deviations and anomalies in real time. By using Multipeers, the system is able to perceive that something is wrong and to alert you immediately so that you can act before it becomes a serious problem.

The analysis of data is very important

Analytical dashboard provides detailed information and is used to set trends against corporate goals. This panel allows you to perceive the results of internal actions as well as external public reactions to campaigns. A good example of this type of dashboard is Google Analytics.