5 Dicas para definir bons indicadores de desempenho para o seu negócio

5 Tips to Set Good Performance Indicators for Your Business

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Business performance indicators, or KPIs, are an essential tool to ensure that your business is moving in the right direction. Based on the indicators and the company’s performance, managers can make more informed decisions. In today’s article, we present 5 tips for setting good performance indicators for your business!

Simplify indicators

KPIs should be simple so that the entire team is able to understand them. If you get too complicated a KPI runs the risk of not being able to extract any useful information from your analysis because it will not be understandable by your team. And if the employees do not understand the indicator can be unmotivated, which harms the company’s performance.

Define able indicators to evaluate

For an indicator to be well defined, it is necessary to measure it simply or quickly, that is, it must always opt for quantitative and non-qualitative indicators. In the case of qualitative indicators, there is a high probability of a subjective evaluation. For example, instead of aiming to improve sales, set an indicator on the conversion rate to sales with a set value range. It will be easier to see if the goal of the indicator is being achieved.

Conduct thorough analysis before setting indicators

There is no miracle recipe with regard to indicators. There are indicators that fit one type of business, but that do not make any sense in other areas of activity. Defining indicators only to be defined will create harmful noise to employees’ performance and this will have a negative impact on the company’s final results.

Make this process dynamic

An indicator that yesterday was quite important and completely adequate to the reality of the company, today may have lost its relevance. Companies are living and dynamic organisms and as such changes must be monitored in all areas of the company. Evaluate at least every three months whether the indicators that have “assets” remain the most appropriate for your business.

Involve the whole team in the definition

It is much simpler to get people to collaborate if they are present when defining the indicators they should reach. The teams know their reality better than the top managers, so it is advisable to count on the collaboration of each team when defining the indicators of each department. In this way, each employee will feel involved in the process and, consequently, will be more motivated to achieve the desired goals!

Why should I adopt a real-time data analysis tool?

Why should I adopt a real-time data analysis tool?

Posted Leave a commentPosted in Dicas de Gestão

Real-time information is a necessity and an asset in organizations. With each passing day more data is generated and it becomes increasingly difficult to analyze the information in a correct way, reason why it is fundamental to facilitate the access to it. In many companies, decisions are still made based on reports with a few days, which makes the company reactive. In today’s business world, if a company wants to survive and succeed, it has to take a proactive stance. Therefore, adopting tools that allow the analysis of data in real time is a growing need. In today’s article, let’s see why your company should adopt a real-time data analysis tool!

More successful decisions

A company that has all the condensed information in one place can make better and more assertive decisions. In addition, decisions are made in a timely manner, which favors the business. In a company where the information is spread by various software and databases, it is difficult to gather the data needed to decide in a short time. Using Multipeers, all information from the various data sources is on the same platform, which dramatically reduces the time for decision making.

Setting up business alerts

Business monitoring software such as Multipeers allows the definition of business alerts so that you are advised whenever a situation goes beyond your usual standard. Wherever you are, you will be notified by SMS or email about any changes to your previously set standards and you can act immediately, even before there are serious damages to the organization. This proves to be a huge competitive advantage because it enables immediate action and prevents negative consequences for the business.

Immediate identification of opportunities

With real-time analytics you can identify opportunities right at the moment they appear, allowing you to stay one step ahead of the competition. A change in demand for a product, for example, could lead you to launch a specific campaign, which will increase sales and improve overall results. This represents a major competitive advantage over the competition.

Lower probability of mistakes

The use of real-time data analysis systems reduces communication failures and speeds data consolidation, thereby reducing the likelihood of making business-critical errors. All company information will be condensed only in one place, which makes analytical processes more agile and efficient, making all processes more fluid and efficient.

Business Info Query Anywhere

Almost all real-time information management programs offer the possibility of being used on mobile devices. Therefore, it is possible to be in a meeting or a trip and have real and updated information about the state of the business. This is a very important advantage, since increasingly your business is where you are, so it is vital that you always have access to the most up-to-date information about your company!

A importância da informação no processo de tomada de decisão

The importance of information in the decision-making process

Posted Leave a commentPosted in Dicas de Gestão

Difficult decisions are part of the daily life of managers. It is necessary to keep abreast of what is happening in the company to make the right decisions for the business. However, due to the increasing amount of data in companies, it is not always easy to decide consciously and objectively. In this article, we discuss the importance of information in the decision-making process.

Information is important to identify problems

In most situations, decision making aims to solve a problem. Thus, it is necessary to identify its origin and list all possible solutions. This step seems basic but is one of the most important because it will give us the data needed to know which path to choose. And there is not always up-to-date and organized information to make these decisions. The right information is essential so that managers can decide the best way.

Real-time information is a growing need

The day-to-day of a manager is quite busy and it is humanly impossible to keep up with all the situations that happen in the business. We live in an age when we are “bombarded” by data from all directions! It is very important to have a real-time business monitoring system as it allows you to set business alerts so that you are advised whenever any important situation requires immediate intervention. Multipeers is a BAM system that allows you to define business alerts that warn you whenever a situation requires your attention. In this way, you will always be aware of the events of your business and will be able to decide in good time. Many of the decisions are made based on reports a few days late, which makes the company have a reactive and non-proactive action. With Multipeers you can always be ahead of the competition, since you can have a single dashboard all the information generated by your company!

Have information from various data sources for an overview

Before making a decision, the manager must identify and analyze in detail all available alternatives. The same problem can have several solutions and the manager should rely on the help of his team to choose the best way forward. In this way, not only does the company win, everyone’s opinion will certainly be better than that of a single person, as employees will feel more motivated because they feel that they are an integral part of the process.

Information everywhere

Mobility is a growing trend and in many sectors is already a daily reality. Employees and managers must have access to the most important information about the business because only then will they be able to make effective and timely decisions. Cloud computing has facilitated labor mobility by enabling important business documents to be consulted anywhere and for effective decision making.

 

5 dicas para melhorar a performance da sua equipa com dashboards

5 tips to improve your team’s performance with dashboards

Posted Leave a commentPosted in Dicas de Gestão

Dashboards are increasingly important tools in the business world. A dashboard allows for a quick and efficient analysis of the state of the business, allowing a great saving of time and greater assertiveness in decision making. However, it is not always easy to create effective dashboards because the data is so numerous that it becomes difficult to turn it into information. In today’s article, we’ve given you 5 tips to improve your team’s performance with dashboards!

Select only relevant information

In this field, care must be taken not to have too “complete” a dashboard, that is, information that is not relevant to your decision making. This will only create visual noise and complicate your analysis. You should create an easy-to-read dashboard with only the data that really matters to you. If you can create a dashboard with current and useful information, it will be much easier to know what decisions to make.

Create an analytic dashboard

This dashboard provides detailed information and is used to set trends against corporate goals. This panel allows you to perceive the results of internal actions as well as external public reactions to campaigns. A good example of this type of dashboard is Google Analytics.

Attention to day-to-day dashboard

This panel is used by the work teams and focuses on the processes that each team needs to perform its functions. The data contained in this panel are intended to identify critical points of the operation, helping to correct them. They also facilitate communication between all members of the same team. It is a dashboard that varies depending on the department of the company and the activities to be carried out each day.

Setting up business alerts

Managers are not always able to identify deviations from work routines in a timely manner, which compromises business productivity. The dashboard will aggregate the history of the company’s operations and can set defaults to detect deviations and anomalies in real time. By using Multipeers, the system is able to perceive that something is wrong and to alert you immediately so that you can act before it becomes a serious problem.

The analysis of data is very important

Analytical dashboard provides detailed information and is used to set trends against corporate goals. This panel allows you to perceive the results of internal actions as well as external public reactions to campaigns. A good example of this type of dashboard is Google Analytics.

A importância da informação em tempo real para a gestão de pessoas

The importance of real-time information for people management

Posted Leave a commentPosted in Dicas de Gestão

The employees of a company are very important to your success (or failure!). Being attentive to their behaviors and treating their data in the best way is fundamental so that the company can monitor in real time what goes on with its employees. In this way, you will be able to make effective people management. In today’s article, we address the importance of real-time information for people management!

Understanding the term People Analytics

People Analytics is a term that will be very fashionable in the coming years. People Analytics is the process of collecting, organizing and analyzing employee behavior data in order to contribute to decisions made in the company, anticipating trends and adjusting strategies. “When we use data to understand the behaviors within the work environment that make people efficient, happy, creative, experts, leaders, followers, we are using People Analytics,” said Ben Waber, CEO of Humanyze. It is very important to use this form of analysis to obtain information about productivity declines, reduced employee engagement, and difficulty retaining the best talent. Using analysis tools in human resource management makes it simpler to analyze behaviors, understand why people act in a certain way, and take corrective action before it is too late.

Advantages of real-time analysis for people management

Decreased turnover in teams

Many companies face the challenge of seeing their teams change multiple times in a short period of time. Without realizing why, they are not able to retain the best talent, which means that there is little stability. By analyzing the data, it is possible to get to know each employee better and help him to feel better in the workplace, thus avoiding his or her leaving. It is important to know the motivations, long-term desires and opinions of the employees, because only in this way the management positions will be able to create a pleasant environment and where each employee feels good.

Smarter recruitment processes

Big Data in human resource management is a key factor in finding the right people for the right roles. For example, through Big Data it is possible to find out if people who have an interesting work experience are more likely to stay in the company for long periods of time or if the duration of previous experiences has an impact on the performance of the current job. Based on these results, the company can focus on the most relevant factors at the time of recruitment.

Performance evaluation

Real-time analysis through the use of tools such as Multipeers helps ensure that employee performance is measured more accurately by determining what times of the day the company has the best productivity rates. You can also identify which collaborators perform best. KPIs are very important for the correct management of people as they help us to work on information and gain important insights for decision making.

5 Motivos para investir num ERP

5 Reasons to invest in an ERP

Posted 3 CommentsPosted in Dicas de Gestão

ERP stands for Entreprise Resource Planning. It emerged in the late 50’s, when it began to combine management with technology. Initially, its purpose was to optimize the time spent on manual tasks, but today this resource is able to integrate all the information and processes of an organization in one place. The mission of this tool is to group all departments of the company, providing better communication, through a continuous flow of information. This factor proves to be very useful because the processes of a company depend on each other and a failure of communication or loss of transmission of the data can mean great losses of productivity and profit. In today’s article, we present 5 reasons to invest in an ERP!

General business control

This is the main reason why you should invest in an ERP. The centralization of information is increasingly important as it allows greater control over data and more efficient decision making. The processes become simpler and can reduce costs with training of users and infrastructures. Knowing what is going on in your business is critical to making the right decisions, and in the hectic day-to-day running of a manager, grouped information becomes an asset.

More efficient customer management

Information in ERP about customers and potential customers of the company can be a great competitive advantage for companies that want to adapt to changes faster. Monitoring systems allow you to get immediate data about customer actions and interactions with the company, as well as information about your purchase history. This allows communication with the customer to become more personalized and objective.

Makes business processes more agile

As management programs present the information in a condensed and ready-to-analyze form, the need to make extensive reports will disappear. In this way, employees who previously had this responsibility will have more time available for other tasks, which will certainly contribute to an increase in productivity. Real-time analysis in conjunction with the ERP eliminates the more bureaucratic tasks, which makes the company more agile.

Decreased likelihood of error

Using an ERP reduces communication failures and speeds up data consolidation. All company information will only be in one place, which makes analytical processes more agile and effective. Thus, the probability of communication failures becomes much reduced, which contributes to more assertive decision making.

High Mobility

Currently, almost all ERPs have the potential to be used on mobile devices. Therefore, it is possible to be in a meeting or a trip and have real and updated information about the state of the business. This is a very important advantage, since increasingly your business is where you are, so it is vital that you always have access to the most up-to-date information about your company!

 

 

Como é que um dashboard pode ajudar a tomar decisões empresariais?

How can a dashboard help make business decisions?

Posted Leave a commentPosted in Dicas de Gestão

Dashboards are of increasing importance in companies. In busy day-to-day business, managers need to consult various sources of information in order to get all the data they need for informed decision-making. This is a time-consuming process, and often the information is disorganized, which greatly undermines rapid and effective decision-making. So, a dashboard is a key business tool today, and in today’s article let’s see how dashboard can help you make business decisions!

What is a dashboard?

A dashboard is a dashboard that visually presents the most important information about the business. In case of using a tool like Multipeers, the information is updated permanently and automatically, so that you have at your disposal the most current information about everything that happens in the company.

Constant knowledge about business goals

By using a dashboard, you can easily see if your business goals are being met. Linking KPIs with day-to-day activities is essential if individual and global goals are to be achieved more simply. Only with an effective knowledge of what is happening in the company and the evolution of the areas will you be able to make the right decisions for the good continuation of your business.

Permanent Business Assessment

One of the main advantages of using dashboards is that you can constantly analyze the present and past of your business. With a dashboard, it’s easy to analyze company history and find patterns of past behavior that will help you make present-day decisions that do not compromise the future!

Identifying problems in a timely way

Managers are not always able to identify deviations from work routines in a timely manner, which compromises business productivity. The dashboard will aggregate the history of the company’s operations and can set defaults to detect deviations and anomalies in real time. So the system is able to realize that something is not right and to alert you right away so that you can act before it becomes a serious problem.

Condensing all company information in one place

In this field, care must be taken not to have a dashboard that is too full, that is, information that is not relevant to your decision making. This will only create visual noise and complicate your analysis. You should create an easy-to-read dashboard with only the data that really matters to you.

 

Tecnologia em escritórios de contabilidade: o que tem mudado?

Technology in Accounting Offices: What Has Changed?

Posted Leave a commentPosted in Dicas de Gestão

Have you ever stopped to think about what an accounting office was like 50 years ago? Certainly, it has no relation to the current reality. The technology in accounting offices has changed the way accountants relate and service their customers. Can you imagine the office boys coming and going between the client’s office and the accountant’s office, bringing documents in and out? It is true that they had invented the facsimile machine. You put the document on the side here and your caller was waiting on the other side. This is of less if we stop to think about how the deeds were done, with manual filling of fiscal books, accounting entries and elaboration of statements. For the accountants, it was a lot of work, a permanent exposure to errors and lengthy conciliation procedures. Not to mention the old typewriter, which when you got it wrong gave a damn trouble to correct. It was the numbering machine, you missed a number and that was it. The sum was wrong, the numbers did not beat and had to start all over again. As a consequence, the productivity of an accounting firm can not be said to be exemplary, however great the accountant’s expertise. What was more advanced was the spreadsheet system called Lotus 123. It was the maximum of automation possible in the accounting offices.

The leap of technology

From the 90’s, mainly, business management software began to gain strength in Brazil. Small, medium and long-term companies received IT solutions that allowed a broad view of the business through management reporting. The paperwork decreased, as well as the need for human resources involved in administrative processes, allowing companies to allocate them in their activities. Decisions became more agile and even the life of accountants was facilitated, since most of these software had accounting modules. At the same time, accounting offices have gained specific tools for accounting records and reporting. Automation on both sides, the productivity gain was natural.At the beginning of the twenty-first century technological solutions began to evolve at a dizzying pace. With the spread of the Internet as a business tool, data transmission has gained new momentum. Office boys were on their way. Today, we are experiencing the age of cloud software and system integration. Now the challenge is to integrate the various sources of strategic information, from software to news feeds into a single tool. We have already come across solutions that allow you to control various financial flows centrally. The logic is reversing. Now it is no longer the manager who seeks information, but the opposite. We are in the information age in real time. Competing is no longer just having the best value proposition for customers. You need agility to make decisions now.

Competitive accounting technology and offices

If you are an accountant, you must have realized that technology and competitiveness go hand in hand. An accounting office competes with other offices. Although competing for price is not the best of strategies, sometimes it becomes inevitable. After all, customers want the best service at the lowest cost. The good news is that this is fully possible. From the moment you have greater productivity, you can serve more customers and, therefore, deliver competitive prices. In accounting, today, agility in the provision of accounting services is a way to generate value for the customer . As for prices, a lean and agile operation, coupled with productivity, guarantees reduced costs and the possibility of being competitive.

What do we have to change these days?

The new change, which is not even so new, in the organizational universe are online softwares. The advantage of this type of software is that it allows you to integrate people into different places. Managers, vendors and administrative staff can share the same information whether or not they are in the office. Thanks to new data transmission technologies, software can be integrated. From this leap forward, the new business model involving accounting offices and their clients is full integration and remote transmission. By means of accounting integration it is possible that the accountant has remote access and capture not only of the financial reports, but also of the fiscal documents. From this resource, besides the near zero reduction of the risk of errors, the work of the accountant has become still more agile. The customer data is captured and already absorbed by the accounting software. With this, we have a scenario in which the financial statements can be produced almost in real time. That means, for the accounting offices, more productivity, less costs and more customers.

Article by: GestãoClick

7 vantagens imediatas da análise dos dados em tempo real

7 immediate advantages of real-time data analysis

Posted Leave a commentPosted in Dicas de Gestão

Real-time information is an ever-present need in today’s business life. Managers can no longer leave their decisions for later and it is not advisable to use reports with a few days as the data source to decide. Business life happens now, at every moment, so it is indispensable that the managers have a current and reliable knowledge of all the situations of the company. Softwares like Multipeers will be more and more a constant presence in companies. In today’s article, we’ll introduce you to 7 immediate advantages of real-time data analysis for your business!

More Conscious Decisions

When the manager knows exactly what is going on in the business, it is much easier to make the right decision and this is undoubtedly the most immediate and most important advantage of using a real-time information system. Analyzing the business in real time allows you to have all the necessary inputs so that you can consciously decide on the best route to take, since the information you are analyzing is up to date and reliable.

Setting up business alerts

Business monitoring software such as Multipeers allows you to set up business alerts so that you are warned whenever a situation goes beyond its standard. Wherever you are, you will be notified by SMS or email about any changes to your previously set standards and you can act immediately, even before there is damage to the organization. This proves to be a huge competitive advantage because it enables immediate action and prevents negative consequences for the business.

Consult information on any device

Almost all real-time information management programs offer the possibility of being used on mobile devices, which is a huge advantage as the business market is increasingly mobile. With this tool, you can be in a meeting or a trip and have real and updated information about the true state of your business.

Early detection of possible problems

A failure in the production process can mean serious problems with customers, suppliers and partners if it is not detected and corrected in time, destroying complete production lines and damaging the relationship with stakeholders. Monitoring the production process in real time allows identifying faults and their timely correction. In this way, any deviations will be corrected as soon as possible.

Using multiple data sources simultaneously

With the use of a real-time analysis system, it is possible to aggregate all the company information in a single system. In this way, the access to information becomes much easier and intuitive, reducing the time previously spent by the manager to condense information from various data sources.

Decreased likelihood of error

The use of real-time data analysis systems reduces communication failures and speeds data consolidation, thereby reducing the likelihood of making business-critical errors. All company information will be condensed only in one place, which makes analytical processes more agile and efficient.

Fast identification of business opportunities

With the use of a real-time analytics tool you can identify opportunities at the very moment they arise, allowing you to stay one step ahead of the competition. A change in demand for a product, for example, could lead you to launch a specific campaign, which will increase sales and improve overall results.

 

Analyzing data in real time is increasingly a reality in companies around the world. Business happens at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business. Download our e-book and learn how a BAM tool can help your management!

5 Attitudes That Can Lead Your Company to the Top

Posted Leave a commentPosted in Dicas de Gestão

In the business world everyone talks about success, reaching their goals and being successful. What few people say is that for a company to gain stability and respect it must go a long way. There is no magic rule for success, but some attitudes and actions can guarantee greater chances of victory in an increasingly competitive market. Based on the best business practices, we selected 5 attitudes that differentiate successful companies from others. Check below:

1 – Be competent

There is a very famous phrase in the world of business management that says: “It takes a lot of courage to do different and a lot of competence to make a difference.” Being competent is much more than being original or doing well. Competency is directly linked to a company’s ability to go further by offering more than their customers expect. There are many good companies, but only truly competent businesses become reference. Apple, Microsoft, Google or that restaurant you always go to on a special occasion has in common the fact that competence transcends the size, style or capital of a company. Competence dialogues with the passion with which your business offers its products and how it deals with its management. Defining yourself as a competitor attracts not only customer loyalty, but also the respect and admiration of competitors.

2 – Learn to deal with failure

Any attempt to simplify success is futile. There is no success without a good deal of failure. Much more than a goal, success is the result of a complex game of trial and error. Companies that have achieved success have a history of failures, slips and problems overcome. The problem is not in failing, but in getting used to the error. Successful business never turns error into a rule, but turns path problems into new paths. Victorious companies are those who find opportunity in situations where other businesses would simply give up. The key to dealing with failure is to recognize your weaknesses, strengthen them, and avoid repeating the same stumbling blocks. Every defeat has a lesson that can take your company on a better and more successful path.

3 – Learn to deal with success

You certainly must remember some successful company that simply declined after reaching the heyday. The business world is full of such examples. It may seem strange, but most companies simply are not prepared to deal with success. Many companies are so successful that when they reach what they are looking for, they do not know how to manage it. Many business people confuse innovation with a waste of good ideas and waste a lot of money trying to reinvent the wheel when they already have a great product or service at their fingertips. Sometimes you just have to pick the moment and simply enjoy the fruits of success without the need to undo one project in exchange for another. If your company has met the goals, if your customers are satisfied and your employees are productive, enjoy it. Improve your ideas, look for innovations that dialogue with your management style, and do not waste the chance to gain some stability because of an ideal of constant dissatisfaction. Being fully satisfied is not accommodating, but it is part of the business game.

4 – Know what your customers really want

It is impossible to succeed alone, this is a phenomenon that is connected to the people around. The same goes for companies. Business depends on many factors to achieve your achievements, but customers are at the heart of any kind of venture. Many companies risk losing success by creating products and services for the market and forget that the market is made by people. There is no chance of success for a venture that does not listen to its customers. Understand what they need, what their problems, desires and goals are. The personal satisfaction of your consumers is directly related to the success of your company. Create products and services that truly improve people’s lives. With this your company will get more than success, it will be unforgettable.

5 – Always be one step ahead

The biggest poison against success is the lack of innovation. Companies accustomed to operating always in the same way, within the same routine, hardly find new ways. The tip is to use tools that modify, for the better, the way of managing your business, maximizing your productivity and raising the quality of your products and services. One way to take a step forward in running your business is to invest in a commercial automation program (so-called ERP). With an ERP, your company now manages centrally and computerized sectors such as accounts payable and receivable, stock controls, customer records, suppliers, cash flow, point sheets and more. With the CLCl Management ERP your company will also have the most modern in the world of commercial automation systems, with a 100% integrated system in the cloud, which guarantees greater accessibility and security when storing your company’s data. The important thing is to get out of the rut and invest in efficient management models to keep your business relevant.

Summing up:
The definition of success depends on the goals proposed by your company. With dedication and focus it is possible to follow a promising path, making your business relevant and loyal to your customers. The main tip is to create a management plan based on the attitudes we have seen here: competence, capacity to deal with failures, maturity to deal with success, proximity to the client and innovation.

Guestpost by Gestaoclick