Entenda a importância da gestão de indicadores

Get to know the importance of indicators management

Posted Leave a commentPosted in Dicas de Gestão

Indicators are fundamental to the good performance of a company. It is the indicators, or KPIs, that tell us what state the business is in and whether we are actually meeting the previously established goals. Based on company performance indicators, managers can make more assertive and informed decisions. BAM tools like Multipeers allow you to keep track of KPIs continuously and in real time, allowing you to pay greater attention to meeting your goals, effectively increasing the company’s degree of success. Let’s understand in today’s article how important is the management of corporate indicators!

Company strategy known by everyone

“If we don’t know where we are going, any path is good,” so it is very important for companies to know where they are going and for each employee to know the work they are supposed to do. If we are unaware of the results we must achieve with our work, we can do anything, and this is possibly not in line with the overall goals of the organization. Defining the indicators of each employee and linking to the monitoring system is essential for obtaining a global and integrated view of the company’s state and performance.

Making the right decision

The indicators give us a lot of information about the company and to that extent make decision making much more efficient. Managers often complain about the lack of information about the company to make a conscious decision and these performance indicators play a prominent role when making decisions about the future of the company. Managers can only make assertive and correct decisions if they have a complete knowledge of the business reality. And nothing better than updated management indicators that are appropriate to the reality of the company.

Give us real numbers about the state of the company

Indicators allow for measurable results. And this is very important in a company, because numbers don’t lie and help us understand where we go wrong and where we get it right. It is not enough to have a subjective knowledge about the company’s results: it is necessary to know objectively the true values ​​of the organization. By analyzing the KPIs it is possible to redefine strategies and change what is not giving positive results.

Increase sales and improve overall business performance.

When well defined and implemented, management indicators help drive sales. When there are definite goals and rewards associated with achieving them, the tendency is for employees to strive even harder to achieve their goals. This creates healthy competition between the different salespeople and in the end the company gains from increasing sales.

Partners

We believe that success lies in excellence, which is reflected in our carefully selected network of Partners. Our Partners are individually trained and certified to implement Multipeers around the globe.

LSG Solutions, USA

Find more 

Sagita Systems, Nigéria

 Find more

Vertude, Brasil

 Find more

IVIG (COPPE), Brasil

Find more 

Dess TI, México

 Find more

Polysistemas, Perú

 Find more

KalTI, Brasil

Find more 

Nisustec, Brasil

 Find more

Growtec, Brasil

Find more 

Edubox, Portugal

Find more 

bwd, Portugal

 Find more

AN Consultores, Portugal

 Find more

INSC, Portugal

Find more 

Globalsales, Portugal

 Find more

Bioecm Soluciones, España

 Find more

BGD, Portugal

Find more 

Skillmind, Portugal

 Find more

Odd Consulting, Portugal

 Find more

D&C Software, Portugal

Find more 

Inycom, España

 Find more

iLab, South Africa

 Find more

Puzzle Consultoria, Moçambique

Find more 

5 razões para implementar a monitorização em tempo real no seu negócio

5 reasons to implement real-time monitoring in your business

Posted Leave a commentPosted in Dicas de Gestão

Business is happening at a very fast pace today, which forces managers to monitor in real time everything that happens in companies. Nowadays, it is no longer advisable to only analyze reports with a few days: the market demands that you be always aware of what happens in your business. In today’s article, we’ll give you 5 reasons to implement real-time business monitoring!

More efficient decisions

If you know exactly what is going on in your business, it will be easier to make the right decision. Analyzing your business in real time will give you all the inputs you need so that you can consciously decide on the best course to take. The reports with a few days present outdated information, which doesn’t correspond to the actual state of the company at that time. Therefore, often the decisions made are incompatible and don’t benefit the business. Monitoring the business in real time will change this scenario as it will have reliable information in your hand!

Identification of business opportunities

With real-time business monitoring you can identify opportunities at the moment they appear, allowing you to stay one step ahead of the competition. A fluctuation in demand for a product, for example, could lead you to launch a specific campaign, increasing sales and improving company results.

Possibility of alerts

Business monitoring software like Multipeers allows you to set up business alerts whenever there is a deviation from what is considered normal within your company. Wherever you are, you will be notified by SMS or email about any changes and you can act immediately, even before there is damage to the organization.

Better People Management

Real-time information on human resources can be a great competitive advantage for companies that want to adapt to change faster. The monitoring systems provide immediate data on the distribution of employees in different sectors of the company, as well as updated information on their availability. Thus, it becomes easier to manage teams and optimize the work of employees, increasing the collective income.

Connection to all data sources

Real-time business monitoring software such as Multipeers interact directly with all your data sources such as databases, web services, MDX, Microsoft Excel, RSS feeds, multimedia content, e-mail, applications, among others. You can even build your own connectors using the provided API so that no information from your organization is lost. So, in a single dashboard you will find complete and up-to-date information on everything that goes on in the company!

 

Analyzing data in real time is increasingly a reality in companies around the world. Business happens at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business. Download our e-book and learn how a BAM tool can help you manage!

4 Mitos sobre a gestão da informação

4 Myths about information management

Posted Leave a commentPosted in Internet e Marketing

Myths about information management

Managing information and data in companies is one of the main concerns of managers and is a topic that has been in vogue in last months. Threats to information security appear more and more in more and more varied forms and it is difficult to manage all the data of the companies in a safe and effective way. In this article, we will demystify 4 generalized ideas about information management that will help you better manage your company’s data!

Myth: data security can no longer be guaranteed

Computer attacks are increasing and there is increasing variety in attack forms. However, it is possible to reformulate information security strategies and change some routines: checking your antivirus regularly, changing passwords frequently and choosing good Cloud services are some tips to ensure greater security of internal information.

Myth: we cannot prevent, just react

The most frequent threat today is called ransonware. In this attack, hackers steal data and request redemption in BitCoins to return them to the company. This attack occurs by sending an email to a company employee who opens it without realizing it is a threat. A malware download is automatically downloaded to the computer. This shows us that investing in employee training is essential. Awareness-raising campaigns on the importance of information security is a form of prevention.

Myth: upgrade the systems ensures the protection

In fact, a system upgrade can pose an even greater threat to data security. It is essential that companies test the upgrades in their own environments before starting to effectively update the system. This way you can detect threats and eliminate vulnerabilities of the update.

Myth: Information management only concerns IT managers

In an organization it is essential that all employees are committed to the issue of safety. That is why the awareness campaigns for this topic are so important. The responsibility of protecting the confidential business data is of everyone who works there. In addition, the more information that managers gather, the more confidence they will have when making decisions. Big Data and real-time data analysis are two growing trends that are changing the way we manage business information.

Protecting your company’s information is critical so you can ensure that no confidential information is passed abroad. Prevention and training of employees together is the key to ensuring that data is protected and secure. Products such as Datapeers are increasingly needed in today’s business environment as they enable the protection of information and ensure compliance with the new data protection regulations, which will enter into force in May 2018 in the European Union.

Why Multipeers?

Multipeers comes as a response to a real market need. In order to survive in a global economy, companies must have the means to respond quickly to market changes. It's essential to have at your disposal mechanisms that make it possible to take decisions quickly for a good business management. In most companies, decision-making is based on reports, intranets, and emails that require the user to look up the information. Due to this reality, many companies lost business opportunities because they didn't have information in a timely manner. Likewise, on many occasions decisions have been made on the basis of outdated information, rendering them ineffective and wrong. To combat this difficulty, Multipeers comes out with the objective of delivering relevant information about the business in real time directly to your devices (desktop, tablet or smartphone). By using Multipeers, you don't need to spend time looking for information, making processes and decision making much more agile and effective. In a simplified way, Multipeers assumes itself as a global, automated and real-time management cockpit.

Real-time information

The life of your company is happening now and it’s vital that you have direct visibility into what is happening at each moment in each area of the organization. Multipeers captures real-time data from different sources of information and displays them instantly in the format you choose.

No need for clicks

Multipeers updates permanently and automatically, so there is no need for any user intervention. Instead of being the user to meet the information, it is the information that, in an autonomous way, finds the user.

Business Monitoring

Monitoring business means systematically analyzing events supported in an organization's information system to present real-time information on all important activities to management. The indicators presented are used by the different operational and technical areas for a complete visibility, measurement and assurance about the key business activities. Being humanly impossible to be aware of everything that happens in your company, Multipeers allows you to set alarms that inform you whenever a situation demands your attention. Multipeers is a continuous measurement and analysis instrument that will help you to manage your business in an excellent way.

Interactive Dashboards

The information provided by Multipeers is consolidated in order to make your consultation easier and faster. You can choose to get the information through bar charts, multi-series charts, among many other options. The information can be displayed using the most appropriate presentation, improving the analysis that the user can make of each indicator. In addition, each indicator is fully customizable according to business needs. If you use the desktop, you can also use the ticker tool, which allows you to divulge external or internal news, messages and alerts, thus allowing all employees to be aware of what is happening in the organization.

Mobility

Wherever you are, you will always have access to your company's indicators. You can check your business information on your smartphone or tablet at any time.

Configurable in minutes

Multipeers allows you to have a complete dashboard in a short time and set up a business alert in minutes and quickly distribute a new indicator to the entire organization. Configuring Multipeers is an intuitive task that does not require technical expertise.

Centralized management

Multipeers provides you with a solid management platform that collects data from a wide variety of sources and, being highly customizable, allows the distribution of processed information in a variety of ways, such as interactive graphics, widgets, meters, RSS tickers, among many others.

Multiple data sources

Multipeers interacts directly with all your data sources such as databases, web services, MDX, Microsoft Excel, RSS feeds, multimedia content, email, applications, among others. You can even build your own connectors using the supplied API and no information from your organization will be lost.

Return on Investment Guaranteed

Multipeers enables real-time monitoring of the company's objectives locally and globally, allowing management and operational teams to comply with their KPIs
100
Reduces operational costs and simplifies all processes
50
After implementation of Multipeers in different sectors, on average 70% of monthly and daily goals are met
70
Information on resource availability increases significantly, improving the ability to reorganize teams and minimize impacts
100

Multipeers running

Multipeers has over 100 customers, across 3 continents and has more than 2,500 active users. In all the projects in which we participated, we improved the performance of companies and contributed to a reduction of costs.
Our goal is to help our customers and growing, making them better able to make informed decisions. And so far we are satisfied with the results achieved!

Porto Municipality

Shamir

Grupo Amorim

TJA

Trofa Municipality

Ficosa

Odd Consulting

Transmaia

Matosinhos

Parfois

Redentor

Contact

Rua Eng. Frederico Ulrich 3210, 1º andar, sala 101, 4470-605 Maia
+351 220 101 587

I want more information about Multipeers



    I agree that IT PEERS, treat and use my personal data provided, for the communication of information related to products and services, as described in the Terms of Use and Privacy

    Customer

    The Municipality of Porto is responsible for the administration of several areas of the city such as environment, citizenship, culture, tourism, education, employment and security, among others.

    Customer Challenge

    With the significant increase in services provided by the Municipality, the department directors have felt an increase in complexity in the management of their teams' activities and, consequently, it’s difficult to improve the quality of the services provided to the citizens. To achieve this, there was a need to collect information from departments and services in a flexible way to enable decision-makers to work effectively to improve the performance of their teams.
    Aplicação do Multipeers na administração pública

    Multipeers Approach

    • Compile information in a timely way to alert users of relevant situations.
    • Present business data in the form of graphic and provide easy-to-read indicators focused on customer services, management, human and financial resources.
    • Distribute to each user only the information relevant to their activity.
    • Implementation of Multipeers Mobile so that important information always reaches the right people, anytime and anywhere.

    Results of using Multipeers

    Through the use of Multipeers, it’s possible to monitor in real time all the information and it’s possible to alert the user to the most important situations, allowing managers to define solutions quickly and, consequently, improve the performance of their teams and customer satisfaction.
    Thanks to Multipeers, the information in human resources area has improved and today the ability to reorganize teams is greater, contributing to minimize negative impacts. Faster analysis of revenue versus objectives allows better decisions and accelerates the achievement of the organization's goals.

    The implementation of Multipeers was considered a great success by the Municipality of Porto, becoming a reference of day-to-day work. The use of the product has been broadened to make progressively more information available to users by helping them to make better decisions and focus on achieving well-known goals. It has also helped in communication within the organization, where any change or situation can now be reported easily and immediately.
    The Municipality of Porto recognizes that Multipeers is a key element in its information systems and a clear factor of differentiation in its current strategy of success.

    Customer

    Odd Consulting is a Portuguese company that provides consulting services specialized in the pharmaceutical industry.

    Customer Challenge

    Pharmaceutical companies have to constantly adapt to change to stay competitive in the face of competition. To do this, they need to proactively manage large amounts of information from across the enterprise and turn them into useful, actionable and operational knowledge. By using this solution, the company aimed to control KPIs in real time, improve sales and inventory management, increase performance and improve communication.

    Multipeers Approach

    • Provide valuable visibility into a vast set of information that collects and simultaneously analyzes through multiple sources and presents it graphically clear and interactive;
    • Put a powerful, collaborative and structured problem-solving tool at disposal of the company, which contributes to improve communication and optimize business processes;
    • Allow real-time monitoring of KPIs, business organization processes, sales, stocks, campaigns and promotions so that decisions are the right ones;
    • Enable the definition of alerts and notifications in real time based on the business events

    Results of using Multipeers

    Using Multipeers enabled customers of this company to dramatically reduce operating costs, simplifying processes across the enterprise. Likewise, thanks to the use of this solution, there has been a reduction of risks to the business due to erroneous stock monitoring, product expiration dates and it’s now possible to identify obsolete products in real time. Similarly, because of Multipeers' performance, it’s possible to identify products that were on the shelves over a set period of time, allowing managers to take action, thereby increasing sales by 15%. The use of Multipeers allowed to optimize in 60% the order through its correct allocation in the stores. This solution also helped employees to monitor in real time their own sales performance, contributing to a more than 60% increase in the fulfillment of defined KPI's. Finally, Multipeers allowed better decisions in a fast way, reducing the time of the monitor-analyze-act cycle by 40%.

    In today's highly competitive business environment, real-time visibility into the state of the organization is critical. This information is crucial to the success or failure of the business. Multipeers enables organizations to make the best use of their vast amount of data, streamlining KPI's quickly and easily to make better decisions every day to operate more efficiently, which in turn it helps to reduce costs, minimize risks and increase profit margins. With Multipeers, pharmacies now have a real competitive advantage over their competitors.

    Customer

    Portuguese retailer that currently has 170 stores in 19 markets - including France, Spain, Portugal, Romania, Latvia, Ukraine, Russia, Kazakhstan, Jordan, Bulgaria, Croatia, Philippines, Saudi Arabia, Kuwait, Oman, Bahrain, Egypt, Angola and Mozambique - and in four of these markets - France, Spain, Portugal and Poland - has been making a strong direct investment.

    Caso de sucesso na área do retalho

    Customer Challenge

    In today's rapidly evolving marketplace, customers are constantly demanding more value, seeking unique services, and requiring a more authentic relationship with the store's business and employees. The volume and diversity of business information continues to increase, making business behavior analysis a constant challenge for retailers around the world. Having real-time information is vital for the development of a successful retail brand and for making strategic decisions.
    This brand is geographically dispersed and faces the challenge of staff mobility, making it very difficult to implement an effective internal communication strategy. E-mail and the intranet, the classic tools used by businesses, have proven not to be able to ensure that effectively everyone gets the information in a timely manner. Therefore, the company felt the need to use a more qualified product to ensure a more efficient information and communication management.

    Caso de sucesso na área do retalho

    Multipeers Approach

    • Bring useful, real-time information to users
    • Useful and up-to-date information sent to the store POS
    • Universal availability of information
    • Excellent visibility of operational performance
    • Real-time business alerts

    Results of using Multipeers

    Multipeers enables real-time monitoring of sales targets at the store, regional and global levels, allowing sales and management teams to be effective and meet their KPIs. At the marketing level, it’s possible to prepare a complete campaign in less than a day. Before implementing Multipeers in its management, the company took more than a week to gather information and prepare the campaign. With Multipeers, the sales team can now provide more accurate and timely responses to customer inquiries about stock and items availability. After 8 months of using Multipeers, 70% of stores meet their daily goals and monthly sales targets.