Qual o impacto da tecnologia na gestão de empresas?

What is the impact of technology on business management?

Posted Leave a commentPosted in Tecnologia e Gestão

Technology is part of our daily lives, both in personal and professional life. We can no longer live without access to the Internet and without a mobile phone, so technology is increasingly playing a prominent role in our routine. In companies this is also true, as in many areas virtually all work revolves around the network. Technology has a significant impact on organizations, enabling them to improve processes and achieve better results. In today’s article, we will see how technology impacts business management!

Cost reduction

More efficient resource management significantly reduces costs. The use of technology is a great ally of good management. For example, software such as Multipeers allows you to follow in real time everything that goes on in the company, giving a global and updated view on each expense and each gain. This way, you can make immediate and conscious decisions that will benefit the business. This continuous monitoring allows us to guide the company’s investments, avoiding unnecessary losses. Also the use of cloud solutions allows to reduce equipment maintenance costs.

Better communication with stakeholders

Technology has a strong impact on the relationship with the various audiences with which the company communicates. Today, in addition to conventional means of communication such as telephone and email, companies can and should communicate with their audiences through social networks and Whatsapp. Using chatbots enables faster response to customers and this is a great competitive advantage in today’s business world as consumers are increasingly demanding to meet their needs.

Greater control over operations and processes

Automating a company’s procurement processes through technology ensures that all actions taken comply with established standards. All actions made related to purchases must be introduced in digital environment so that you can consult your history whenever there is a need to know what happened with a particular purchase. By 2020, RPA is expected to have an increasing presence in companies, allowing them to automate such processes and eliminate red tape and the likelihood of making mistakes.

Optimization of work meetings

Meetings are often longer than what was needed, which wastes a lot of time. Fortunately, there is software that allows you to plan meetings so that they do not last longer than strictly necessary. Similarly, meetings can be held via Skype and other similar programs, which eliminates the need for everyone to be physically present, reducing travel expenses.

7 KPI's que todas as empresas devem ter

7 KPI’s That All Businesses Must Have

Posted Leave a commentPosted in Dicas de Gestão

KPIs are fundamental elements for the proper functioning of a company. They allow us to understand where our goals are and guide us towards the company to achieve good results. Although each company has its own reality, there are KPIs common to all areas. In today’s article, we present the 7 KPIs that every business should have.

Number of proposals submitted

The number of proposals submitted is important to understand how many potential customers really expressed an interest in buying something from our company. The number of proposals submitted must always be based on the total number of contacts made.

ROI

ROI stands for return on investment and is the return on investment made. This value is the result acquired with the investment made. It is a very important KPI for maintaining the financial health of the company.

Market share

Market share means the participation of a company in its market. This value can be found through measurement of invoicing, number of customers, among others.

Cost per Lead

This is a value widely used in the digital world, which is increasingly gaining weight in the business world. Cost per lead is the sum of marketing action spend divided by the leads generated through these actions.

Application Performance

This is one of the most important IT metrics, and for this purpose it is necessary to make use of constant monitoring tools that evaluate the performance of applications from the end user perspective. More and more companies are entrusting the management of their IT assets to specialized companies that ensure security, high performance and permanent availability.

Avg. Offline Time

This KPI is used to analyze the average time that an IT device or infrastructure was not available. It is a metric known as mean down time (MDT). This metric tells us all the time that the service was not available, either because of minor problems, malfunctions, among others. This value is obtained by summing the time that the system was not available to divide by the number of occurrences in that period.

Average cost per employee

This indicator shows us how much, on average, each company employee costs us. It is obtained after summing all personnel expenses (salary, food allowance, holiday and Christmas allowances, state contributions, among other expenses) and dividing by the total number of employees of the company.

5 Dicas para definir bons indicadores de desempenho para o seu negócio

5 Tips to Set Good Performance Indicators for Your Business

Posted Leave a commentPosted in Definição de métricas de negócio

Business performance indicators, or KPIs, are an essential tool to ensure that your business is moving in the right direction. Based on the indicators and the company’s performance, managers can make more informed decisions. In today’s article, we present 5 tips for setting good performance indicators for your business!

Simplify indicators

KPIs should be simple so that the entire team is able to understand them. If you get too complicated a KPI runs the risk of not being able to extract any useful information from your analysis because it will not be understandable by your team. And if the employees do not understand the indicator can be unmotivated, which harms the company’s performance.

Define able indicators to evaluate

For an indicator to be well defined, it is necessary to measure it simply or quickly, that is, it must always opt for quantitative and non-qualitative indicators. In the case of qualitative indicators, there is a high probability of a subjective evaluation. For example, instead of aiming to improve sales, set an indicator on the conversion rate to sales with a set value range. It will be easier to see if the goal of the indicator is being achieved.

Conduct thorough analysis before setting indicators

There is no miracle recipe with regard to indicators. There are indicators that fit one type of business, but that do not make any sense in other areas of activity. Defining indicators only to be defined will create harmful noise to employees’ performance and this will have a negative impact on the company’s final results.

Make this process dynamic

An indicator that yesterday was quite important and completely adequate to the reality of the company, today may have lost its relevance. Companies are living and dynamic organisms and as such changes must be monitored in all areas of the company. Evaluate at least every three months whether the indicators that have “assets” remain the most appropriate for your business.

Involve the whole team in the definition

It is much simpler to get people to collaborate if they are present when defining the indicators they should reach. The teams know their reality better than the top managers, so it is advisable to count on the collaboration of each team when defining the indicators of each department. In this way, each employee will feel involved in the process and, consequently, will be more motivated to achieve the desired goals!

Como simplificar a tomada de decisões nas empresas?

How to simplify decision making in companies?

Posted Leave a commentPosted in Dicas de Gestão

A wrong decision can compromise the success of a business. It is vital that managers have all the tools they need to make informed and right decisions. The market is increasingly competitive and consumers are becoming more demanding and these two factors make it difficult to make the right decision. In today’s article, we will realize how we can simplify decision making in companies!

Correctly identify the problem that needs to be resolved

Decision making, in most situations, is aimed at solving a business problem. Thus, in order for the best decision to be made, it is necessary to identify its origin and list all possible solutions. This step seems basic but is one of the most important and one of the most underestimated. Deep analysis of the situation will give us the data we need to know which path to choose.

Real-time monitoring software

It is very important to have a real-time business monitoring system that allows you to set business alerts so that you are advised whenever any important situation requires immediate intervention. Multipeers is a BAM system that allows you to define business alerts that warn you whenever a situation requires your attention. In this way, you will always be aware of the events of your business and will be able to decide in good time. Many of the decisions are made based on reports a few days late, which makes the company have a reactive and non-proactive action. With Multipeers you will be able to always be ahead of the competition and decide the best way possible for the business.

Define KPIs (and monitor them)

The KPIs is related to the previous point. A KPI – performance indicator – is a value that demonstrates whether the company is achieving its key objectives and whether it is on track. The company must have well-defined general KPIs. Likewise, each department and employee must know their KPIs so that they can work towards their goals and help the company grow. “If we do not know where we are going any way”: it is essential that each employee knows his role in the company so that he can guide his daily work in order to achieve all his goals.

Evaluate all options and ask your team to collaborate

Before making a decision, the manager must identify and analyze in detail all available alternatives. The same problem can have several solutions and the manager should rely on the help of his team to choose the best way forward. In this way, not only does the company win, everyone’s opinion will certainly be better than that of a single person, as employees will feel more motivated because they feel that they are an integral part of the process.

Analyzing data in real time is increasingly a reality in companies around the world. Business happens at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business.

Get to know the advantages of the BAM system and learn how these tools can help your business!

Como é o processo de tomada de decisão nas empresas de sucesso?

How is the decision-making process in successful companies?

Posted Leave a commentPosted in Dicas de Gestão

Decisions, decisions and more decisions: this is the day-to-day of a manager. Any decision interferes with the success (or failure) of the business, so it is essential to have adequate and up-to-date knowledge when deciding. Decisions must be made consciously, for when we decide intuitively, without concrete facts and figures, we may be seriously damaging our business. In today’s article, let’s realize how the decision-making process is in successful companies!

Step one: problem identification

In most situations, decision making aims to solve a problem. Thus, it is necessary to identify its origin and list all possible solutions. This step seems basic but it is one of the most important because it will give us the data needed to know which path to choose. In the end, the decision taken will have to agree with the identified problem. If this doesn’t happen, the decision you make may be completely ineffective for the company’s needs.

Step two: data collection

At this stage, it is important to collect the data needed to make the decision. It is here that a complete analysis of the situation is made. Increasingly, managers need to have access to the data in real time. Solutions such as Multipeers allow the manager to have access to all information coming from all of the company’s data sources. This scenario is best suited to make the decision made right for the business, since the manager knows, at every moment, exactly what is going on in his business. Real-time information is increasingly a necessity and a reality in companies around the world.

Step Three: Evaluate all the ways

Before making a decision, the manager must identify and analyze in detail all available alternatives. The same problem can have several solutions and the manager should rely on the help of his team to choose the best way forward. In this way, not only does the company win, because everyone’s opinion will certainly be better than that of a single person, as employees will feel more motivated because they feel that they are an integral part of the process.

Step 4: decision and follow-up

The last step is to choose the most appropriate alternative to the reality of the company. However, the decision-making process should not be extinguished at the time it is decided. In order for business to evolve positively, all decisions must be monitored continuously to see if it really was the right decision for the business and to make changes if necessary.

Analyzing data in real time is increasingly a reality in companies around the world. Business happens at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business.

Get to know the advantages of the BAM system and learn how these tools can help your business!

 

 

Como tomar as decisões certas na minha empresa?

How to make the right decisions in my company?

Posted Leave a commentPosted in Dicas de Gestão

The life of a company manager is full of challenges, contingencies and responsibilities. Errors are not well accepted and each one of them has important consequences for the operation of the business. The success of the company depends on the numerous decisions that must be taken daily. Making assertive strategic decisions today has become a major differentiator and increases competitiveness and chances of success. It is no longer acceptable to rely solely on the “feeling” of the manager. But faced with so many difficulties, how to make the right decisions for the company? It certainly is with a lot of planning and with the use of tools that provide reliable information for the business. That way you minimize the chances of making mistakes. Accurate and up-to-date data are needed to make clear analyzes of the sociopolitical scenario, growth rates, competition, and many other items that have major impacts on the decision.

Identify the problem

One of the biggest mistakes of managers who make wrong decisions is the lack of knowledge and investigation of the situation altogether. Without this care, the decision taken may not be the most appropriate, leading to even more problems or new errors. It is important to devote a little time and effort to understand the starting point of the problem and to seek alternatives that can solve it. Often the question presented is only the consequence that another situation which, if not resolved, will continue to generate losses.

Have good performance indicators

The indicators show what is working or not at the company. It is imperative that you be able to rely on the figures presented and that they be updated. It is also important to choose those that are important to your business, as there are many indicators, but not all will demonstrate data relevant to your business. To make this information effective, you must rely on the technology and use data capture software to ensure the agility and accuracy of the information. They have business intelligence capabilities to “pan” the information relevant to your business and present it in a user-friendly manner, making it easier to interpret.

Use a business management system

With more of this technology help you simplify the registration and data organization process. The online ERP system gathers all the information recorded and allows the manager to generate personalized reports, in real time, as well as projections such as cash flow. With these data the analysis of possible scenarios becomes much easier and this helps in making decisions. Having accurate data without the risk of human failure allows a clear view of what your business needs. For example, by having stock control software you gain time in managing your inventory and accuracy of information.

Create efficient planning

For more complex, and especially long-term, decisions, you need to carefully plan each step to be taken considering all the pros and cons of each situation. A very efficient technique is the 5W2H tool, an acronym of 7 questions, in English, that serve as a basis for developing good strategic planning.

  • What (what will be done?)
  • Why (why will it be done?)
  • Where (where will it be done?)
  • When?
  • Who (who will be made?)
  • How (how will it be done?)
  • How much will it cost?

Count on your work team

For some decisions, especially those involving work processes and creativity, it is very important to involve your team of employees. Hold a brainstorming meeting, and ask your employees to think outside the box, finding creative and workable solutions to the problems encountered.

Follow the processes

Once you have made the decision to be made, and have defined the actions that need to be done, you must continue to follow the processes to make sure that everything is going as it should be. To this end, reliable performance indicators continue to be of great importance in ensuring that analyzes are faithful to events. If it is necessary to appoint another person to be responsible for the conduct of what has been planned, make sure that it is reliable, and still be aware of what is happening. Remember that you are responsible for making decisions and will be charged, sooner or later, for them. With these tips you will certainly be able to make important decisions for your company more quickly and objectively, and you will be assured that the choice will be the best for your business.

Guestpost by GestãoClick

Visão 360: saiba como integrar toda a informação do seu negócio

360 Vision: Find how to integrate all of your business information

Posted Leave a commentPosted in Dicas de Gestão

Technology has changed the way we live and how we work. In an increasingly technological and digital age, companies need to focus on increasing their competitiveness and productivity. Technology is now an essential element in supporting business and has a direct impact on its results. Companies need to use modern management systems that are able to keep up with technological developments without compromising productivity and performance. The integration of business information is a necessity and a reality so that you have 360 ​​insight into everything that happens. In this article, we’ll talk about integrating business information and the impact it has on business results.

Real-time business monitoring

Knowing what is happening in real time in each department of the organization is crucial so that you can make effective and conscious decisions. Softwares like Multipeers allow you to analyze all the information of your business, coming from the most diverse data sources, in a single dashboard and in a simple and interactive way. Having all the business information in one place allows you to better manage time and make the right decisions for the future of your business.

Interdependent goals

Many times the departments of a company function as if they were isolated organisms and with objectives totally independent from the rest of the organization. One of the best ways to connect departments and get a 360 view of business is to set common goals for different departments. Thus, there will be a greater communication between the different departments because everyone will feel that they are working towards common goals. This also favors the existence of a collaborative culture.

Use an ERP system

ERP stands for Entreprise Resource Planning. The mission of this tool is to group all departments of the company, providing better communication, through a continuous flow of information. This factor proves to be of great utility because the processes of a company depend on each other and a failure of communication or loss of transmission of the data can mean great losses of productivity and profit. ERP is thus the most basic software of a company and guarantees the financial control of the organization. ERP allows you to stop using dozens of isolated software and ensures greater control over everything that goes on in a company.

Having a broader view is a key to being able to keep up with the business and make the right decisions. In today’s frenetic business day-to-day and with the ever-increasing demands of consumers, knowing the market is a must-have weapon to win. Download our business activity monitoring e-book and find how a BAM system can help your business grow progressively!