Elimine as barreiras que impedem uma rápida e eficiente tomada de decisão

Eliminate barriers that make you decision making more effective

Posted Leave a commentPosted in Dicas de Gestão

Business world is happening at an amazing pace and managers need to make quick, timely and effective decisions. It is only through assertive decision-making that companies are able to keep abreast of competition and respond to the increasing demands of consumers. However, in most companies, there are barriers to making rapid and efficient decision-making. In this article we will give you some tips to eliminate these barriers and make conscious and effective decisions!


Many managers make decisions based on small pieces of available information and don’t take into account the views of employees who deal with situations on a daily basis. It is vital that there is an analysis of the pros and cons and a survey of the opinion of those who are involved in the process. The best decisions are those that take into account different points of view. Managers must be flexible and analyze all possibilities.

Lack of a plan B

As good as planning is, you have to keep in mind that things can go wrong. The world of business is very susceptible to change and unexpected situations and it is necessary to always have an alternative plan. Having a B plan makes emergency situations easier to deal with. Many managers don’t think of alternatives when they make a decision and end up harming the business if the decision they make does not have the desired effects.

Lack of alerts and real-time information

The day-to-day of a manager is quite busy and it is humanly impossible to keep up with all the situations that happen in the business. It is very important to have a real-time business monitoring system that allows you to set business alerts so that you are advised whenever any important situation requires an immediate intervention. Multipeers is a BAM system that allows you to define business alerts that warn you whenever a situation requires your attention. In this way, you will always be aware of the events of your business and you will be able to decide in good time. Many of the decisions are made based on reports that are a few days late, which makes the company a reactive and non-proactive organism. With Multipeers you can always be ahead of the competition.

Lack of mobility

Mobility is a growing trend and in many sectors is already a daily reality. Employees and managers should have access to the most important information about the business because only then they will be able to make effective and timely decisions. Cloud computing has facilitated labor mobility by allowing important business documents to be consulted wherever you are.


Learn about the advantages of the BAM system and find how these tools can help your business!

A informação em tempo real para o sucesso dos eventos

Real-time information for the success of events

Posted Leave a commentPosted in Soluções de Gestão

When organizing an event, it is crucial that all participants have a good experience before, during and after. Organizing an event involves many tasks that can cause errors, such as manual entry to the event, payments, collection of participation kits, among other things. Using a system to analyze and manage the entire event in real time ensures complete control of the information and allows the organizers to act in a timely and assertive manner. In this article we will talk about the main advantages of real-time information in the area of ​​event organization!

Improves capacity management

If you don’t use a real-time information system you will have a great difficulty to know if the event is close to its limit. With a business monitoring system, it is easier to control access to the event and to monitor the evolution of the capacity of the enclosure anytime and anywhere. This information also allows to launch marketing actions, in case of the event has still few subscriptions. You can launch a marketing campaign to boost your ticket sales and increase your subscriptions.

Setting the audience profile for the event

With a real-time information system, you can easily follow all the registrations and no longer need to look for lost subscriptions in emails or in different forms. In this way you will be able to trace, at any time, the public profile of your event and monitor its evolution. This is very important to define the actions to take during the event, as these should vary according to the profile that we have available.

Better validation of registrations

It is very important that the participants of an event have a good experience from the first moment and, like everything else, the first impression is very important. The first contact of a participant of an event with the event is done through the application form, so it is essential that it has a professional look. After registering, it is very important to send a confirmation email. This process must be automated to avoid errors and also not to overload the collaborators. With the use of a real-time analysis tool, it is easy to understand the times when there are more registrations and through this data launch marketing actions that further enhance the number of subscribers.

Increases control of accreditation and delivery of kits

With a real-time information system, you will be able to know, every minute, how many subscribers have already done the credentialing and how many kits have already been delivered. This will ensure that duplicate kits are not delivered and that previously unregistered people enter the event.


Get to know Multipeers and be aware of all the benefits this type of tool brings to your business!

Conheça as principais métricas para avaliar o seu desempenho nas redes sociais

Learn about key metrics to measure your performance on social media

Posted Leave a commentPosted in Definição de métricas de negócio

It is no longer a novelty that social media play an increasingly important role in the business world. The current consumer “lives online” and it is very important that your brand/company be present in social networks where your target presence. To ensure the success of your presence on social media, it is not enough to create content and publish it frequently: you must continually evaluate the success of your actions. In this article we’ll introduce you to the key metrics to evaluate your performance on social networks!

Number of followers/likes

This is the most basic metric for any social media, is very important because it shows us the growth of a page over time and the audience we have available. However, this is a metric that alone does not have great relevance, because if there is no interaction with the followers, in concrete terms nothing is gained. A large number of followers is still important to create a credible image for anyone who visits the profile for the first time. A company that has thousands of Facebook followers will surely make a better impression than one that has few followers.

Publications Reach

The reach of the publications is nothing more than the number of people that see your posts. On Facebook, for example, this range is getting smaller, due to the new algorithm. At this point it is important to distinguish between organic reach and paid reach. Organic reach is the reach you get for free, only through publication and eventual interaction with it on the part of followers. Already the reach paid is the reach achieved through sponsored publications and after defining the intended target reaches a large number of users.


Having a high audience is not very significant if you look at the metric in isolation. More important than the number of followers is the interaction these followers have with your brand/company. Measuring engagement (number of reactions to publication, comments, sharing) is crucial to being able to keep track of the effectiveness of your content. In all social media this engagement is very important.


Conversion is one of the most important aspects of all the actions we take on social meia. No company creates content for Facebook, Instagram or Linkedin just by creating: the goal is always to achieve a conversion, be it the download of an e-book, a visit to the website and even the sale. Evaluating the number of conversions per week on social media allows us to perceive the performance and effectiveness of our publications as well as to define a new strategy if necessary.

Multipeers is a business monitoring system that allows you to analyze your business at any time, including its performance on social meia. Keeping track of what happens to your brand every second is essential so you can make assertive and timely decisions.

BAM: conheça as principais vantagens da monitorização do negócio

BAM: find the key benefits of business activity monitoring

Posted Leave a commentPosted in Tecnologia e Gestão

According to Gartner, BAM – the acronym for business activity monitoring – is the set of processes and technologies that aim to improve the analysis of the state of the business based on real-time information. BAM is used to increase the effectiveness of the business and to obtain all the data to make the best decisions. In this article, we present you the main advantages of using a monitoring system for your business!

Real-time information

Business life happens now, every moment, and it is essential that you know what is going on with your business. Decisions based on a few days’ reporting are always reactive and risk being overtaken by faster competition to act. Knowing everything that goes on in real time with your business is essential so that you can make timely decisions and have a proactive stance in the market.

Central management

BAM software allows a solid administration platform capable of collecting data from a wide variety of sources. So you can get all the information you need to decide in a convenient way in one place. With a BAM tool you can say goodbye to reports dispersed all over the places because you will find all the information about the company in one place.

Eliminates manual processes

Manual processes are more susceptible to errors than automated ones. By using a BAM tool such as Multipeers, you can free employees for other tasks and you can automate more repetitive and annoying tasks. This ensures that there is no need to constantly update data and consult reports. Everything is previously defined by itself and nothing will fail. The more automated steps, the more time you will have to focus on other important things to improve the business.

No need for clicks

BAM tools update permanently and automatically, so there is no need for user intervention. Instead of being the user looking for the information, it is the information that, in an autonomous way, finds the user.

Facilitates decision making

BAM tools make decision making more effective because they prevent errors from occurring since they eliminate the need to collect data from many platforms. As they have a simple and interactive interface, all information is presented in a practical and interactive way, providing all the information in one place, giving the manager all the data he needs to make the right decisions.


Analyzing data in real time is increasingly a reality in companies around the world. Business is happening at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business. Multipeers is a growing need in today’s business world. Download our ebook at this link and get to know everything you need to know about BAM!

5 dicas do Gartner para analisar corretamente os seus dados em tempo real

5 tips from Gartner to analyze your data in real time

Posted Leave a commentPosted in Tecnologia e Gestão

Get the tips from Gartner

Gartner is the world’s largest leader in technology advice and research and supports the importance of real-time data analysis for better decision-making. “Real-time analytics can enable data science teams to perform modeling, simulations, and optimizations based on a complete set of transaction data, not just samples,” said one Gartner analyst. In this article, we present you 5 tips from Gartner to properly analyze your data in real time!

Turn time-consuming operational decisions into real-time decisions

Operational decisions are repeated very regularly in a structured way. Changing slow decisions to real-time decisions requires new methodologies. Make data readily available so that operational decisions are based on facts that are happening at the time and not based on old data.

Make frequent changes to simplify processes

Review how decisions are made in your company and find ways to improve it. Let’s use the example of the template used to approve transactions by the company’s credit card. This model is developed once in historical data and is now used to evaluate credit card transactions in real time for several weeks or months. It’s important to monitor the results to ensure that the models work correctly. If they don’t work, you need to modify the rules and analyze often to get the best possible way to decide correctly.

Use business alerts

Business monitoring systems work continuously, 24 hours a day, 7 days a week. Software such as Multipeers track all events as they occur. You can and should set business alerts to be warned whenever something out of the standard considered normal occurs. In this way, you will be alerted via e-mail and/or SMS about the situations that require your attention. It ensures that you don’t lose any important information about the business and you have the possibility of acting immediately.

Be consistent with the operational method

The use of dashboards with real-time information about the company possibilities you to create a common operating framework for all employees. However, it’s possible to define which indicators each employee will receive so that he receives only the information necessary for the execution of his daily work. In this way, the company has a more organized and focused day-to-day life.

Consider decision-making as a discipline

The management of information for the correct decision making is the progress of the design of systems that make decisions. Decision-making systems are run through rule mechanisms, which are divided between software and people-real decision-makers. Look at this component as important to business success as a discipline, creating rules and working methods that allow you to analyze data correctly and decide securely.

Why Multipeers?

Multipeers comes as a response to a real market need. In order to survive in a global economy, companies must have the means to respond quickly to market changes. It's essential to have at your disposal mechanisms that make it possible to take decisions quickly for a good business management. In most companies, decision-making is based on reports, intranets, and emails that require the user to look up the information. Due to this reality, many companies lost business opportunities because they didn't have information in a timely manner. Likewise, on many occasions decisions have been made on the basis of outdated information, rendering them ineffective and wrong. To combat this difficulty, Multipeers comes out with the objective of delivering relevant information about the business in real time directly to your devices (desktop, tablet or smartphone). By using Multipeers, you don't need to spend time looking for information, making processes and decision making much more agile and effective. In a simplified way, Multipeers assumes itself as a global, automated and real-time management cockpit.

Real-time information

The life of your company is happening now and it’s vital that you have direct visibility into what is happening at each moment in each area of the organization. Multipeers captures real-time data from different sources of information and displays them instantly in the format you choose.

No need for clicks

Multipeers updates permanently and automatically, so there is no need for any user intervention. Instead of being the user to meet the information, it is the information that, in an autonomous way, finds the user.

Business Monitoring

Monitoring business means systematically analyzing events supported in an organization's information system to present real-time information on all important activities to management. The indicators presented are used by the different operational and technical areas for a complete visibility, measurement and assurance about the key business activities. Being humanly impossible to be aware of everything that happens in your company, Multipeers allows you to set alarms that inform you whenever a situation demands your attention. Multipeers is a continuous measurement and analysis instrument that will help you to manage your business in an excellent way.

Interactive Dashboards

The information provided by Multipeers is consolidated in order to make your consultation easier and faster. You can choose to get the information through bar charts, multi-series charts, among many other options. The information can be displayed using the most appropriate presentation, improving the analysis that the user can make of each indicator. In addition, each indicator is fully customizable according to business needs. If you use the desktop, you can also use the ticker tool, which allows you to divulge external or internal news, messages and alerts, thus allowing all employees to be aware of what is happening in the organization.


Wherever you are, you will always have access to your company's indicators. You can check your business information on your smartphone or tablet at any time.

Configurable in minutes

Multipeers allows you to have a complete dashboard in a short time and set up a business alert in minutes and quickly distribute a new indicator to the entire organization. Configuring Multipeers is an intuitive task that does not require technical expertise.

Centralized management

Multipeers provides you with a solid management platform that collects data from a wide variety of sources and, being highly customizable, allows the distribution of processed information in a variety of ways, such as interactive graphics, widgets, meters, RSS tickers, among many others.

Multiple data sources

Multipeers interacts directly with all your data sources such as databases, web services, MDX, Microsoft Excel, RSS feeds, multimedia content, email, applications, among others. You can even build your own connectors using the supplied API and no information from your organization will be lost.

Return on Investment Guaranteed

Multipeers enables real-time monitoring of the company's objectives locally and globally, allowing management and operational teams to comply with their KPIs
Reduces operational costs and simplifies all processes
After implementation of Multipeers in different sectors, on average 70% of monthly and daily goals are met
Information on resource availability increases significantly, improving the ability to reorganize teams and minimize impacts

Multipeers running

Multipeers has over 100 customers, across 3 continents and has more than 2,500 active users. In all the projects in which we participated, we improved the performance of companies and contributed to a reduction of costs.
Our goal is to help our customers and growing, making them better able to make informed decisions. And so far we are satisfied with the results achieved!

Porto Municipality


Grupo Amorim


Trofa Municipality


Odd Consulting






Rua Eng. Frederico Ulrich 3210, 1º andar, sala 101, 4470-605 Maia
+351 220 101 587

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The Municipality of Porto is responsible for the administration of several areas of the city such as environment, citizenship, culture, tourism, education, employment and security, among others.

Customer Challenge

With the significant increase in services provided by the Municipality, the department directors have felt an increase in complexity in the management of their teams' activities and, consequently, it’s difficult to improve the quality of the services provided to the citizens. To achieve this, there was a need to collect information from departments and services in a flexible way to enable decision-makers to work effectively to improve the performance of their teams.
Aplicação do Multipeers na administração pública

Multipeers Approach

• Compile information in a timely way to alert users of relevant situations.
• Present business data in the form of graphic and provide easy-to-read indicators focused on customer services, management, human and financial resources.
• Distribute to each user only the information relevant to their activity.
• Implementation of Multipeers Mobile so that important information always reaches the right people, anytime and anywhere.

Results of using Multipeers

Through the use of Multipeers, it’s possible to monitor in real time all the information and it’s possible to alert the user to the most important situations, allowing managers to define solutions quickly and, consequently, improve the performance of their teams and customer satisfaction.
Thanks to Multipeers, the information in human resources area has improved and today the ability to reorganize teams is greater, contributing to minimize negative impacts. Faster analysis of revenue versus objectives allows better decisions and accelerates the achievement of the organization's goals.

The implementation of Multipeers was considered a great success by the Municipality of Porto, becoming a reference of day-to-day work. The use of the product has been broadened to make progressively more information available to users by helping them to make better decisions and focus on achieving well-known goals. It has also helped in communication within the organization, where any change or situation can now be reported easily and immediately.
The Municipality of Porto recognizes that Multipeers is a key element in its information systems and a clear factor of differentiation in its current strategy of success.


Odd Consulting is a Portuguese company that provides consulting services specialized in the pharmaceutical industry.

Customer Challenge

Pharmaceutical companies have to constantly adapt to change to stay competitive in the face of competition. To do this, they need to proactively manage large amounts of information from across the enterprise and turn them into useful, actionable and operational knowledge. By using this solution, the company aimed to control KPIs in real time, improve sales and inventory management, increase performance and improve communication.

Multipeers Approach

• Provide valuable visibility into a vast set of information that collects and simultaneously analyzes through multiple sources and presents it graphically clear and interactive;
• Put a powerful, collaborative and structured problem-solving tool at disposal of the company, which contributes to improve communication and optimize business processes;
• Allow real-time monitoring of KPIs, business organization processes, sales, stocks, campaigns and promotions so that decisions are the right ones;
• Enable the definition of alerts and notifications in real time based on the business events

Results of using Multipeers

Using Multipeers enabled customers of this company to dramatically reduce operating costs, simplifying processes across the enterprise. Likewise, thanks to the use of this solution, there has been a reduction of risks to the business due to erroneous stock monitoring, product expiration dates and it’s now possible to identify obsolete products in real time. Similarly, because of Multipeers' performance, it’s possible to identify products that were on the shelves over a set period of time, allowing managers to take action, thereby increasing sales by 15%. The use of Multipeers allowed to optimize in 60% the order through its correct allocation in the stores. This solution also helped employees to monitor in real time their own sales performance, contributing to a more than 60% increase in the fulfillment of defined KPI's. Finally, Multipeers allowed better decisions in a fast way, reducing the time of the monitor-analyze-act cycle by 40%.

In today's highly competitive business environment, real-time visibility into the state of the organization is critical. This information is crucial to the success or failure of the business. Multipeers enables organizations to make the best use of their vast amount of data, streamlining KPI's quickly and easily to make better decisions every day to operate more efficiently, which in turn it helps to reduce costs, minimize risks and increase profit margins. With Multipeers, pharmacies now have a real competitive advantage over their competitors.