A importância da informação no processo de tomada de decisão

The importance of information in the decision-making process

Posted Leave a commentPosted in Dicas de Gestão

Difficult decisions are part of the daily life of managers. It is necessary to keep abreast of what is happening in the company to make the right decisions for the business. However, due to the increasing amount of data in companies, it is not always easy to decide consciously and objectively. In this article, we discuss the importance of information in the decision-making process.

Information is important to identify problems

In most situations, decision making aims to solve a problem. Thus, it is necessary to identify its origin and list all possible solutions. This step seems basic but is one of the most important because it will give us the data needed to know which path to choose. And there is not always up-to-date and organized information to make these decisions. The right information is essential so that managers can decide the best way.

Real-time information is a growing need

The day-to-day of a manager is quite busy and it is humanly impossible to keep up with all the situations that happen in the business. We live in an age when we are “bombarded” by data from all directions! It is very important to have a real-time business monitoring system as it allows you to set business alerts so that you are advised whenever any important situation requires immediate intervention. Multipeers is a BAM system that allows you to define business alerts that warn you whenever a situation requires your attention. In this way, you will always be aware of the events of your business and will be able to decide in good time. Many of the decisions are made based on reports a few days late, which makes the company have a reactive and non-proactive action. With Multipeers you can always be ahead of the competition, since you can have a single dashboard all the information generated by your company!

Have information from various data sources for an overview

Before making a decision, the manager must identify and analyze in detail all available alternatives. The same problem can have several solutions and the manager should rely on the help of his team to choose the best way forward. In this way, not only does the company win, everyone’s opinion will certainly be better than that of a single person, as employees will feel more motivated because they feel that they are an integral part of the process.

Information everywhere

Mobility is a growing trend and in many sectors is already a daily reality. Employees and managers must have access to the most important information about the business because only then will they be able to make effective and timely decisions. Cloud computing has facilitated labor mobility by enabling important business documents to be consulted anywhere and for effective decision making.


A importância da informação em tempo real para a gestão de pessoas

The importance of real-time information for people management

Posted Leave a commentPosted in Dicas de Gestão

The employees of a company are very important to your success (or failure!). Being attentive to their behaviors and treating their data in the best way is fundamental so that the company can monitor in real time what goes on with its employees. In this way, you will be able to make effective people management. In today’s article, we address the importance of real-time information for people management!

Understanding the term People Analytics

People Analytics is a term that will be very fashionable in the coming years. People Analytics is the process of collecting, organizing and analyzing employee behavior data in order to contribute to decisions made in the company, anticipating trends and adjusting strategies. “When we use data to understand the behaviors within the work environment that make people efficient, happy, creative, experts, leaders, followers, we are using People Analytics,” said Ben Waber, CEO of Humanyze. It is very important to use this form of analysis to obtain information about productivity declines, reduced employee engagement, and difficulty retaining the best talent. Using analysis tools in human resource management makes it simpler to analyze behaviors, understand why people act in a certain way, and take corrective action before it is too late.

Advantages of real-time analysis for people management

Decreased turnover in teams

Many companies face the challenge of seeing their teams change multiple times in a short period of time. Without realizing why, they are not able to retain the best talent, which means that there is little stability. By analyzing the data, it is possible to get to know each employee better and help him to feel better in the workplace, thus avoiding his or her leaving. It is important to know the motivations, long-term desires and opinions of the employees, because only in this way the management positions will be able to create a pleasant environment and where each employee feels good.

Smarter recruitment processes

Big Data in human resource management is a key factor in finding the right people for the right roles. For example, through Big Data it is possible to find out if people who have an interesting work experience are more likely to stay in the company for long periods of time or if the duration of previous experiences has an impact on the performance of the current job. Based on these results, the company can focus on the most relevant factors at the time of recruitment.

Performance evaluation

Real-time analysis through the use of tools such as Multipeers helps ensure that employee performance is measured more accurately by determining what times of the day the company has the best productivity rates. You can also identify which collaborators perform best. KPIs are very important for the correct management of people as they help us to work on information and gain important insights for decision making.

A importância da mobilidade para o mundo dos negócios

The Importance of Mobility for the Business World

Posted Leave a commentPosted in Dicas de Gestão

The idea of ​​an office between 4 walls from 9am to 6pm is increasingly outdated. Today, companies prefer that their employees have mobility, that is, that they are able to work from anywhere. The widespread use of the Internet and the constant evolution of technology allowed mobility to become a reality that is increasingly present in companies around the world. Enterprise mobility allows for greater agility and efficiency for companies, as well as driving cost savings. In today’s article, we address the importance of mobility for the business world!

Increased security

Companies are often afraid that mobility will be synonymous with a greater likelihood of loss of network access credentials, which in most cases results in leaks of information abroad. Fortunately, more and more technology is moving towards making systems and networks more secure and practically inviolable. Nowadays, it is possible to control the access of those who are connected to the network, define restrictions, among other things that contribute to the access to the company network by other devices is not seen as a problem. Knowing that employees are going to connect to the network from anywhere in the World means that companies have a greater security concern, which translates into a huge advantage for the whole business.

Real-time information about the business

With access to company information from anywhere in the World, employees are able to give an instant response to their interlocutor, passing an image of professionalism and excellence. Products such as Multipeers allow the collaborator to know where the business is at any given moment through a smartphone or a tablet. Mobility requires the adoption of this kind of solutions, which bring innumerable advantages to organizations, thus entering a spiral of positive events that will translate into an increase in profit.

Better communication among all stakeholders

Through a mobile phone, it’s possible to respond to an email from a customer from anywhere in the World without having to wait to get to the office. This facilitates communication in that it greatly reduces the response time. Nowadays, it is also possible to create and edit documents on mobile devices, which makes work more efficient and with faster results. You can also participate in geographically distant meetings by accessing Skype on a mobile device, for example. Customers today are much more demanding than in the past, so it is crucial that you can respond quickly and effectively.

Greater freedom and greater motivation

With mobility, it’s possible for workers to work from anywhere and at any time, so that they are not limited and forced to work from the office. This makes the creativity and motivation are greater and consequently you will feel an increase in productivity. Employees feel that there is less pressure and that there is more freedom, thus increasing their motivation and involvement with the company.


5 Motivos para investir num ERP

5 Reasons to invest in an ERP

Posted 3 CommentsPosted in Dicas de Gestão

ERP stands for Entreprise Resource Planning. It emerged in the late 50’s, when it began to combine management with technology. Initially, its purpose was to optimize the time spent on manual tasks, but today this resource is able to integrate all the information and processes of an organization in one place. The mission of this tool is to group all departments of the company, providing better communication, through a continuous flow of information. This factor proves to be very useful because the processes of a company depend on each other and a failure of communication or loss of transmission of the data can mean great losses of productivity and profit. In today’s article, we present 5 reasons to invest in an ERP!

General business control

This is the main reason why you should invest in an ERP. The centralization of information is increasingly important as it allows greater control over data and more efficient decision making. The processes become simpler and can reduce costs with training of users and infrastructures. Knowing what is going on in your business is critical to making the right decisions, and in the hectic day-to-day running of a manager, grouped information becomes an asset.

More efficient customer management

Information in ERP about customers and potential customers of the company can be a great competitive advantage for companies that want to adapt to changes faster. Monitoring systems allow you to get immediate data about customer actions and interactions with the company, as well as information about your purchase history. This allows communication with the customer to become more personalized and objective.

Makes business processes more agile

As management programs present the information in a condensed and ready-to-analyze form, the need to make extensive reports will disappear. In this way, employees who previously had this responsibility will have more time available for other tasks, which will certainly contribute to an increase in productivity. Real-time analysis in conjunction with the ERP eliminates the more bureaucratic tasks, which makes the company more agile.

Decreased likelihood of error

Using an ERP reduces communication failures and speeds up data consolidation. All company information will only be in one place, which makes analytical processes more agile and effective. Thus, the probability of communication failures becomes much reduced, which contributes to more assertive decision making.

High Mobility

Currently, almost all ERPs have the potential to be used on mobile devices. Therefore, it is possible to be in a meeting or a trip and have real and updated information about the state of the business. This is a very important advantage, since increasingly your business is where you are, so it is vital that you always have access to the most up-to-date information about your company!



A importância dos dashboards empresariais para a tomada de decisões

The Importance of Business Dashboards for Decision Making

Posted Leave a commentPosted in Dicas de Gestão

A dashboard visually displays the most important information about the business. Multipeers allows the information to be updated in a permanent and automatic way, so that you have the most up-to-date information about everything that happens in your company. By using a dashboard, you can easily see if your business goals are being met and what is the best route to take. In today’s article, we talked about the importance of business dashboards for decision making!

Add enterprise information in one place

In this field, care must be taken not to have a dashboard that is too full, that is, information that is not relevant to your decision making. This will only create visual noise and complicate your analysis. You should create an easy-to-read dashboard with only the data that really matters to you. If you can create a dashboard with current and useful information, it will be much easier to know what decisions to make.

Business objectives that are always present and well distributed

By using a dashboard, you can easily see if your business goals are being met. Linking KPIs with day-to-day activities is essential if individual and global goals are to be achieved more simply. Only with an effective knowledge of what is happening in the company and the evolution of the

Permanent evaluation of the real state of the business

One of the main advantages of using dashboards is that you can constantly analyze the present and past of your business and thus plan the future more effectively. With a dashboard, it’s easy to analyze company history and find patterns of past behavior that will help you make present-day decisions that do not compromise the future!

Real-time identification of important changes

Managers are not always able to identify deviations from work routines in a timely manner, which compromises business productivity. The dashboard will aggregate the history of the company’s operations and can set defaults to detect deviations and anomalies in real time. So the system is able to realize that something is not right and to alert you right away so that you can act before it becomes a serious problem.

Managers are not always able to identify deviations from work routines in a timely manner, which compromises business productivity. Dashboards combine the history of the company’s operations and can set defaults to detect deviations and anomalies in real time. Thus, Multipeers is able to realize that something is not right and to alert you right away so that you can act before it becomes a serious problem!

Como tomar as decisões certas na minha empresa?

How to make the right decisions in my company?

Posted Leave a commentPosted in Dicas de Gestão

The life of a company manager is full of challenges, contingencies and responsibilities. Errors are not well accepted and each one of them has important consequences for the operation of the business. The success of the company depends on the numerous decisions that must be taken daily. Making assertive strategic decisions today has become a major differentiator and increases competitiveness and chances of success. It is no longer acceptable to rely solely on the “feeling” of the manager. But faced with so many difficulties, how to make the right decisions for the company? It certainly is with a lot of planning and with the use of tools that provide reliable information for the business. That way you minimize the chances of making mistakes. Accurate and up-to-date data are needed to make clear analyzes of the sociopolitical scenario, growth rates, competition, and many other items that have major impacts on the decision.

Identify the problem

One of the biggest mistakes of managers who make wrong decisions is the lack of knowledge and investigation of the situation altogether. Without this care, the decision taken may not be the most appropriate, leading to even more problems or new errors. It is important to devote a little time and effort to understand the starting point of the problem and to seek alternatives that can solve it. Often the question presented is only the consequence that another situation which, if not resolved, will continue to generate losses.

Have good performance indicators

The indicators show what is working or not at the company. It is imperative that you be able to rely on the figures presented and that they be updated. It is also important to choose those that are important to your business, as there are many indicators, but not all will demonstrate data relevant to your business. To make this information effective, you must rely on the technology and use data capture software to ensure the agility and accuracy of the information. They have business intelligence capabilities to “pan” the information relevant to your business and present it in a user-friendly manner, making it easier to interpret.

Use a business management system

With more of this technology help you simplify the registration and data organization process. The online ERP system gathers all the information recorded and allows the manager to generate personalized reports, in real time, as well as projections such as cash flow. With these data the analysis of possible scenarios becomes much easier and this helps in making decisions. Having accurate data without the risk of human failure allows a clear view of what your business needs. For example, by having stock control software you gain time in managing your inventory and accuracy of information.

Create efficient planning

For more complex, and especially long-term, decisions, you need to carefully plan each step to be taken considering all the pros and cons of each situation. A very efficient technique is the 5W2H tool, an acronym of 7 questions, in English, that serve as a basis for developing good strategic planning.

  • What (what will be done?)
  • Why (why will it be done?)
  • Where (where will it be done?)
  • When?
  • Who (who will be made?)
  • How (how will it be done?)
  • How much will it cost?

Count on your work team

For some decisions, especially those involving work processes and creativity, it is very important to involve your team of employees. Hold a brainstorming meeting, and ask your employees to think outside the box, finding creative and workable solutions to the problems encountered.

Follow the processes

Once you have made the decision to be made, and have defined the actions that need to be done, you must continue to follow the processes to make sure that everything is going as it should be. To this end, reliable performance indicators continue to be of great importance in ensuring that analyzes are faithful to events. If it is necessary to appoint another person to be responsible for the conduct of what has been planned, make sure that it is reliable, and still be aware of what is happening. Remember that you are responsible for making decisions and will be charged, sooner or later, for them. With these tips you will certainly be able to make important decisions for your company more quickly and objectively, and you will be assured that the choice will be the best for your business.

Guestpost by GestãoClick

Transformação digital: por onde começar?

Digital transformation: how to start?

Posted Leave a commentPosted in Dicas de Gestão

We live in a digital age and businesses can no longer escape this new reality. Digital transformation is no longer a planning for the future: it is the present of companies. Nowadays, for a company to remain competitive it is necessary to have a solid foundation of technology. Cloud computing, Big Data, Data Analytics, Internet of Things, mobility, real time information, among many other technological concepts are part of the day-to-day business of companies around the world. All these concepts need to be integrated into a business digitization strategy, because when worked together they are much stronger than if analyzed individually. In today’s article, we leave you with some tips on where to start implementing a digital transformation strategy!

Analyze the market in detail

The company should start by checking where it is on the digital maturity curve. It should also verify at what point of maturity the direct and indirect competitors meet. In the past, digitization was seen only as a way to reverse the loss of profit. Nowadays, digital transformation is seen as an opportunity for growth.

Evaluate your current business status

At this stage, you need to make an exhaustive assessment of how digital or analog your business is (this analysis covers products, services and company assets). You need to check whether the company is easily digitized or whether it takes a lot of financial and human resources to get the company’s assets from tangible to intangible. After this assessment, it is necessary to plan the scenarios for change, analyzing strengths and weaknesses and market needs, in order to find financially sustainable possibilities to begin the digitization process.

Put yourself in the shoes of your customers and realize their needs

You need to know your customers and understand how they are interacting with the market, what needs they present and what kind of solutions they are looking for. Based on this knowledge, it is easier to direct the offer and add value to it. You should find ways to reach your customers by digital means, for example, see if they communicate through social media, read newsletters or listen to podcasts. Digital communication is increasingly the preferred communication channel for consumers. Through this mapping, it is possible to develop much more effective segmentation strategies, since it focuses on the real needs and characteristics of consumers.

Define a strategy with specific dates and actions

After analyzing all the aspects related to the market and the company itself, the next step is to use the data to draw up a strategic plan, which includes all the phases of the digital transformation to be applied in the company. The starting point is always different for each business, since each company has its own specific characteristics. Priority should be given to weaknesses in relation to the competition and using the company’s strengths to stand out.

Prepare the company for change and involve the entire organization

A traditional company tends to be at the center and to treat its customers only as consumers of its products, without actually realizing the importance that the customers have in the evolution of the business. A traditional-minded company looks at digital technology only as a support to operations and there is no great concern for innovation. A transition to the digital world requires investment, time, and a well-defined strategy, since this is the only way to take concrete actions. In this era of change, it is critical that business leaders prepare their employees for scanning. This preparation can be done through training actions that enable employees to realize the true importance and benefit of moving to a digital paradigm.

Apply the change in the actions of the day to day

It is not enough to say that we want to change. Do not just set a plan that ends up forgotten in the bottom of a drawer. Employees need to feel involved in the change process and it is essential that the example be given through daily actions. Using technology in actions that were once more “traditional” and automating processes are the first steps to prove that the company has effectively entered the digitization phase. It is only through superior examples that employees will feel motivated to apply the new business philosophy as well.


Digital transformation makes processes more fluid and managing all departments of the company becomes an easier and intuitive task, because communication between all areas of the company is facilitated. The definition, implementation and improvement of business processes for a more practical and facilitative approach is the goal of adopting new technologies in business. With a more organized and fluid structure, the company will gain a competitive position compared to its direct competitors.

Como aumentar a inteligência operacional do seu negócio

How to increase the operational intelligence of your business

Posted 1 CommentPosted in Dicas de Gestão

Operational intelligence is a new way of analyzing the business and finding answers to the challenges that businesses face every day. This concept is closely tied to technology and addresses data analysis so that they can make decisions based on real-time information. The main benefit of using operational intelligence is the ability to address problems and opportunities at the very moment they arise (in some cases, it is possible to anticipate trends and problems, solving them before they wreak havoc on the business). This makes managers make decisions more conscientiously and based on reliable information, which in turn will increase the effectiveness of the business, leading to better results. But how to increase the operational intelligence of your business? That’s what this article is all about! Check out our tips!

Automate everything you can

One of the most important advantages of operational intelligence is the automation of tasks. The more automated the job is, the more time employees will have to make the business more productive. Automation can range from the simplest to the most complex tasks. At the marketing level, we can automate a welcome email to a new newsletter subscriber or even a thank-you email for a purchase in our online store, for example. Automation eliminates the most annoying tasks employees have to perform, leaving them free for more important things.

Use a CRM

CRM is the acronym for Customer Relationship Management and is used by thousands of companies to manage their relationship with current and potential customers. This software aims to protect the business information of a company. At the same time, a CRM helps identify the best actions and the best time to contact the customer, in order to boost the sale. Likewise, it allows you to evaluate objectives and evaluate the sales team. Well-used CRM software helps increase a company’s productivity and reduces the likelihood of error by human resources. Reducing mistakes allows sales to be made simpler, and as a result, the company wins, as it sees its profits increase. CRM allows no contact with a potential customer to get lost, thus ensuring that everything is done for the sale to take place.

Use a real-time monitoring system

When you know exactly what is going on in your business, it is much easier to make the right decision. Analyzing your business in real time will give you all the inputs you need so you can consciously decide on the best course to take. The reports with a few days present outdated information, which does not correspond to the actual state of the company at that time. Therefore, often the decisions made are mismatched and do not benefit the business. Monitoring the business in real time will change this scenario, because you will have reliable information in your hand and will be able to make better decisions. Analyzing data in real time is increasingly a reality in companies around the world. Business happens at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business. Download our e-book and learn how a BAM tool can help you manage!

6 dicas para fazer automação empresarial e comercial

6 tips for doing business and commercial automation

Posted Leave a commentPosted in Dicas de Gestão

Automation is increasingly present in our lives. And for those who have a business, it is more and more vital. Therefore, investing in commercial and business automation has become a necessity. However, some groups of entrepreneurs are still afraid to use tools that allow this type of work in their business.

However, we believe that this fear stems from the lack of knowledge about how business and commercial automation is done. So we decided it would be a good idea to put together 6 tips that demonstrate how this is done. In this way, knowledge allows new horizons to open up.

1) Analyze the processes and tasks of your company

Many people think that business and commercial automation is just about hiring a service that performs this kind of work. It is elementary that automating processes and time-consuming tasks will bring more efficiency and productivity. However, which sectors, areas or tasks tend to earn more from this?

Therefore, it is important to analyze the processes and tasks and define what will bring the greatest cost / benefit. That way, you can focus on what’s most needed in the short term. As a result, you will be maximizing your productivity without unnecessarily raising any kind of cost.

A good tip for analyzing such processes and tasks efficiently is to use a business management system. The software is able to automate all your management and still offer complete reports on various sectors of your company.

2) Choosing the Right Technology

There are several types of technologies in the process automation and commercial market. They bring diverse functionalities and each seeks to meet the demands it sees fit.

That way, after analyzing your needs, you need to choose the technology that solves them. There is no point in having an extensive mapping of what needs to be automated and making decisions that do not go against problem solving.

3) Planning is necessary

With the mapping done and the technology chosen, it’s time to plan the implementation. This phase is very relevant and prevents redundancies and problems that put the automation project at risk. For an automation process to be efficient and productive, it is necessary to know all the parameters involved beforehand.

So, without proper planning, to provide the parameters, everything that has been done can collapse. Therefore, a good planning avoids modifications in the implementation phase that will be costly or that can damage the final result. And clearly, no one wants to implement something in their company that will not bear fruit.

4) Understand how business and business automation impacted other similar businesses

It is very common for people to embark on what everyone else is doing. And this is not only valid for personal life, business as well. There may be a very large movement of automation in the companies around you, but this move is only valid if you are on the same scale or niche as yours.

Therefore, seek to understand the impact that the automation projects are bringing to those who are in their area of ​​operation. That way, you will understand how to understand the impacts in a more feasible way and can extrapolate what will happen to your company if you choose this path.

5) Be honest about the project with your collaborators

It is very important to be honest about automation projects with your employees. Those who are working tend to see automation as an enemy. Like someone who will steal your jobs. And this kind of environment can end up hurting everyone involved.

Therefore, adequately explain to your employees the reasons, motives, benefits and impacts that what is being done will bring. It is important to make it clear that automation is coming to help rather than replace.

6) Look for tools according to the current scenario of modern life

With social networks and smartphones, it was simpler to track everything closer.  So look for tools that allow you to track information in real time and on any type of platform.

That way, you can keep track of vital business information from wherever you are. And we know the importance that being well informed can bring in any area of ​​your life. From knowing better about how to change your business to even the most trivial things.

Guestpost by: Gestãoclick

O que os KPI's podem fazer pela gestão de uma empresa?

What can KPIs do for the management of a company?

Posted Leave a commentPosted in Definição de métricas de negócio

Having defined KPIs is essential to the good performance of a company. KPIs are key performance indicators that tell us what state the business is in and how far (or near) we are from meeting the stated goals. Based on the indicators and the company’s performance, managers can make more informed decisions. BAM tools such as Multipeers allow you to track KPIs continuously and in real time. Analyzing performance consistently ensures that more attention is paid to meeting the objectives, effectively increasing the degree of achievement of the objectives. Continuous performance monitoring plays a key role in planning and subsequent control because it provides information on processes developed by the organization. The effectiveness of any control strategy depends to a large extent on the correct suitability of developed performance metrics and KPIs. In today’s article, let’s realize what KPIs can do for running a business!

Clear knowledge about business strategy

It is essential that each employee of the company or organization knows their KPIs and that they are updated with some frequency. “If we don’t know where we are going, any way is good”: the same goes for companies. If we are not aware of the results we should achieve with our work, we can do anything, and this may not be in line with the organization’s overall objectives. Defining the indicators of each employee and connecting to the monitoring system is essential for obtaining a global and integrated view of the state of the company and the performance of each one. It is also important to mention that each employee should have access only to the indicators that are important for the continuation of their work, so as to have a more focused and organized day-to-day.

Allow to evaluate the company quantitatively

KPIs allow measurable results to be achieved. And this is very important in a company, because the numbers do not lie! It is not enough to have a subjective knowledge about the results of the company. It is necessary to know objectively the true values ​​of the organization. Through the analysis of KPIs it is possible to redefine strategies and change what is not giving positive results. It is essential that KPIs are evaluated on a frequent basis, since only in this way can they have a significant impact on the life of the company.

Increase the performance of the sales department

When well defined and implemented, KPIs help drive sales. When there are defined goals and rewards associated with their implementation, the tendency is for employees to work even harder to achieve the stated goals. This creates healthy competition between the different vendors and in the end the company comes out to win with the increase in sales!

Make decision making more efficient

KPIs provide a lot of information about the company and in that way make decision making more efficient and easier. Managers often complain about the lack of information about the company in order to be able to decide consciously and these performance indicators gain a prominent role in making decisions about the future of the company. Managers can only make assertive and sound decisions if they have a full understanding of business reality. And nothing better than KPI’s to provide all that knowledge.

Improve achievement of objectives

Analyzing the performance of a company on a constant basis ensures that more attention is paid to meeting the objectives. An efficient process must be planned and controlled. Continuous performance monitoring plays a key role in planning and subsequent control because it provides information on processes developed by the organization. The effectiveness of any control strategy depends to a large extent on the correct suitability of developed performance metrics and KPIs.


Defining business indicators in a conscious way is fundamental to being able to analyze the business objectively. It is essential that the indicators analyzed show managers the way forward in order to correct errors and apply new strategies. KPIs should be simple so that the entire team is able to understand them. If you get too complicated a KPI, you run the risk of not being able to extract any useful information from your analysis. If employees do not understand the indicator, they can become unmotivated, which harms the company’s performance. A KPI should be analyzed frequently because only with constant monitoring can we understand if we are correctly executing the company’s strategy and generating value with our activity. You should always opt for indicators that can be measured easily and frequently so that you can make day-to-day decisions based on reliable and up-to-date information. Finally, it is important to note that not all indicators are for all companies. There are indicators that fit one type of business but don’t make any sense in other areas of activity. Defining meaningless or useful indicators will only create harmful noise to employees’ performance and this will have a negative impact on the company’s bottom line.