Tag: tomar decisões

Dicas de Gestão

The importance of real-time information for people management

The employees of a company are very important to your success (or failure!). Being attentive to their behaviors and treating their data in the best way is fundamental so that the company can monitor in real time what goes on with its employees. In this way, you will be able to make effective people management. In today’s article, we address the importance of real-time information for people management!

Understanding the term People Analytics

People Analytics is a term that will be very fashionable in the coming years. People Analytics is the process of collecting, organizing and analyzing employee behavior data in order to contribute to decisions made in the company, anticipating trends and adjusting strategies. “When we use data to understand the behaviors within the work environment that make people efficient, happy, creative, experts, leaders, followers, we are using People Analytics,” said Ben Waber, CEO of Humanyze. It is very important to use this form of analysis to obtain information about productivity declines, reduced employee engagement, and difficulty retaining the best talent. Using analysis tools in human resource management makes it simpler to analyze behaviors, understand why people act in a certain way, and take corrective action before it is too late.

Advantages of real-time analysis for people management

Decreased turnover in teams

Many companies face the challenge of seeing their teams change multiple times in a short period of time. Without realizing why, they are not able to retain the best talent, which means that there is little stability. By analyzing the data, it is possible to get to know each employee better and help him to feel better in the workplace, thus avoiding his or her leaving. It is important to know the motivations, long-term desires and opinions of the employees, because only in this way the management positions will be able to create a pleasant environment and where each employee feels good.

Smarter recruitment processes

Big Data in human resource management is a key factor in finding the right people for the right roles. For example, through Big Data it is possible to find out if people who have an interesting work experience are more likely to stay in the company for long periods of time or if the duration of previous experiences has an impact on the performance of the current job. Based on these results, the company can focus on the most relevant factors at the time of recruitment.

Performance evaluation

Real-time analysis through the use of tools such as Multipeers helps ensure that employee performance is measured more accurately by determining what times of the day the company has the best productivity rates. You can also identify which collaborators perform best. KPIs are very important for the correct management of people as they help us to work on information and gain important insights for decision making.

Dicas de Gestão

What kind of information should my dashboard show?

Dashboards are increasingly important in the business world as they present the most important information in a simple and intuitive visual form. Softwares such as Multipeers allow the information to be presented in a practical way and it is updated to the second one, because only with current data will the decisions taken be beneficial to the future of the company. Dashboards let you understand what the company is heading for and whether business objectives are being met. However, if a dashboard is not customized correctly it can become a confusing tool, which complicates the manager’s life rather than helping him. In today’s article, we’ve covered the kind of information your dashboard should show!

Executive Information

An executive dashboard serves to simplify the general understanding of information. It is a very useful dashboard to analyze the KPIs and processes of a company at a global level. This executive tool is usually based on management methodologies such as the Balance Scorecard. The objective of this panel is to provide all executives with access to important data for the correct evaluation of new opportunities and improvement points. A top manager needs to know at every minute what is going on in the company, because only then will he be able to make important and beneficial decisions for all areas of the organization.

Project Management Information

Project management dashboards allow you to follow all project management, from planned activities, schedules, and other aspects. It is a very important tool because it decreases the probability of error and increases the effectiveness of communication.

Marketing information

The marketing area is very important in all companies and only with an effective follow-up of what is happening in this sector can the company improve. A marketing dashboard with real-time information about a company’s social media activity allows you to identify opportunities at the very moment they appear, allowing you to stay one step ahead of the competition. A fluctuation in the demand for a product, for example, could lead you to launch a specific campaign, increasing sales and improving company results.

Information about results analysis

This dashboard provides detailed information and is used to set trends against corporate goals. This panel allows you to perceive the results of internal actions as well as external public reactions to campaigns. A good example of this type of dashboard is Google Analytics, which lets you know the exact behavior of your website visitors.

Information on day-to-day operations

This panel is used by the work teams and focuses on the processes that each team needs to perform its functions. The data contained in this panel are intended to identify critical points of the operation, helping to correct them. They also facilitate communication between all members of the same team. It is a dashboard that varies depending on the department of the company and the activities to be carried out each day.

 

Dicas de Gestão

[Guest Post] How to choose between local and cloud ERP system

The adoption of an enterprise resource planning (ERP) system presents numerous benefits for a company, integrating the sectors and optimizing its management. Knowing all these benefits, you are eager to invest in an ERP system, but don’t you know which one is best? Choosing the right kind of ERP software for your company is rather a challenging task. At this time, it is very important to consider your needs and make the right choice. Among the many options available, one feature that may raise questions is the decision between a cloud or local cloud computing solution. Here are some advantages and disadvantages of each system to help you with this choice.

What is local or cloud ERP?

The basic difference between the local ERP system and an ERP in the cloud is very simple. A local ERP is installed on the company’s own servers and computers. In this case, the company is responsible for its management and maintenance. In the case of cloud ERP, the system is accessed over the Internet and paid on a subscription basis. The software itself is neither owned nor licensed by the end user, but is provided as a service. Cloud technology is a watershed in the ERP industry because it offers enterprise-class software at an affordable monthly price and greater flexibility. The type of ERP solution you choose will have a significant impact on your business. In the end, the functionality of the system is what determines which system you choose. Here are some considerations when choosing between a local or cloud-based ERP solution:

Costs

A local ERP typically involves larger investments to purchase and manage software and hardware, servers, and related facilities. This type of system also requires IT resources to keep the system running. The initial costs of the cloud system are usually much lower because there is no technical installation required. The cloud ERP provider hosts and supports, giving you all the IT assistance you need. Generally, these systems work for a prepaid subscription model.

Updates

Software updates for local solutions are not always straightforward. When it’s time to update your software, your IT staff may have to restore your custom settings and install a newer version of the database. This causes some companies to avoid updating their ERP software, rendering the technology obsolete. Cloud ERP solutions are automatically updated by the provider, so you’re always using the latest version. In the cloud, regular updates do not affect your customizations and integrations.

Safety

The security of the data in a local ERP depends on the procedures and equipment of the own organization, being it adopting protection tools in relation to virtual attacks and frauds in the system. You will also need storage for backups. In the case of cloud ERP, the system provider is responsible for security. These systems typically integrate recovery and backup services.

Accessibility

As mentioned earlier, cloud ERPs have an advantage over accessibility because they can be accessed at any time, on any device, as long as there is an internet connection. Although more laborious, you can configure remote access on local systems. This will require the installation of virtual private network (VPN) software on each device, seeking access to the ERP. If you have multiple offices or branch offices that require access to the on-premises ERP system, you may need to configure a secure WAN infrastructure.

Customization

The customization feature is easily available on a cloud system. You can choose the one that offers the best facilities and meets your needs and business requirements. You can also customize and integrate the local system, but this includes an additional cost, and requires rework in software development.

In conclusion, every business is unique and has its needs as well. Therefore, when choosing an ERP system, it is important to choose the right software, which offers less limitations, more security and at a lower cost. So it is good to look at all the above factors and make a smart decision when choosing the best ERP system for your company.




			

				




					
						


	

		
Tecnologia e Gestão
			

				
AIOPS: memorize the term that will change the way you manage the IT area
			

						

				
We live in an increasingly digital era where business success depends on the technologies used. Performance problems (peaking, cyber attacks, etc.) lead to financial losses and IT operations need to work more efficiently. Digital businesses and technologies are increasing the volume, speed and variety of data. Correlation and manual analysis of data and alerts is increasingly difficult for the IT operations team, with tools in silos spread across mobile devices, the Cloud, and the mainframe. IT operations suffer from excessive noise because there are many events and many processes and it becomes humanly impossible to keep up with everything that goes on. The solution is to achieve a more efficient management with reduced costs and that is why Gartner created the term “AIOPS: Artificial Intelligence for IT Operations”. This new term aims at a change of culture to obtain more agile processes.


But, after all, what is AIOps?


This new form of IT management allows a move away from isolated operations management and provides intelligent insights that promote automation and collaboration to provide continuous improvement. AIOps uses big data, data analysis and machine learning to provide insights and a greater level of automation. Thus IT operations do not depend so much on human interaction to perform the management tasks required by modern infrastructure and software. In this way, human interaction is reduced in routine tasks and human resources are released to other areas of added value. AIOps solutions consume data from various resources and then store and provide access to them, enabling more advanced analysis.


What are the main uses of AIOps?


    

  • Analysis of the cause of the problems
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  • Reduction of algorithms and correlation
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  • Preventing problems through smart alerts
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  • Intelligent automation
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  • Predictive Capacity Identification
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  • Agility between teams and datacenter groups
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Challenges of AIOPS


This new way of managing information technologies presents numerous challenges. The first of all is resistance to change. There is still some mistrust regarding artificial intelligence and there is a fear that the automation of tasks will put people’s jobs at risk. Another challenge is data disorganization. Most companies do not have the data in an organized way and Artificial Intelligence works entirely based on reading information to perform its function. When it reads wrong information, it creates wrong standards. Lastly, another challenge in this industry is the lack of planning. Some companies implement IA not to be out of the market or because the competitor deployed and had good results. However, each case is a case and if there is no planning on what the company expects of the machine and if there is insufficient and well structured data, the whole investment falls to the ground. It is necessary to do market research and evaluate the pros and cons of technology and its applicability to the business.


 


AIOps adds value to organizations. In the future, it will play a very important role in increasing the efficiency of IT teams and will facilitate the adoption of next-generation complex technologies that traditional solutions are unable to cope with. Digital transformation requires AIOps because with this new concept, IT teams can automatically analyze large volumes of digital data and solve difficult problems faster.

			

				




					
						


	

		
Dicas de Gestão
			

				
5 Reasons to invest in an ERP
			

						

				
ERP stands for Entreprise Resource Planning. It emerged in the late 50’s, when it began to combine management with technology. Initially, its purpose was to optimize the time spent on manual tasks, but today this resource is able to integrate all the information and processes of an organization in one place. The mission of this tool is to group all departments of the company, providing better communication, through a continuous flow of information. This factor proves to be very useful because the processes of a company depend on each other and a failure of communication or loss of transmission of the data can mean great losses of productivity and profit. In today’s article, we present 5 reasons to invest in an ERP!


General business control


This is the main reason why you should invest in an ERP. The centralization of information is increasingly important as it allows greater control over data and more efficient decision making. The processes become simpler and can reduce costs with training of users and infrastructures. Knowing what is going on in your business is critical to making the right decisions, and in the hectic day-to-day running of a manager, grouped information becomes an asset.


More efficient customer management


Information in ERP about customers and potential customers of the company can be a great competitive advantage for companies that want to adapt to changes faster. Monitoring systems allow you to get immediate data about customer actions and interactions with the company, as well as information about your purchase history. This allows communication with the customer to become more personalized and objective.


Makes business processes more agile


As management programs present the information in a condensed and ready-to-analyze form, the need to make extensive reports will disappear. In this way, employees who previously had this responsibility will have more time available for other tasks, which will certainly contribute to an increase in productivity. Real-time analysis in conjunction with the ERP eliminates the more bureaucratic tasks, which makes the company more agile.


Decreased likelihood of error


Using an ERP reduces communication failures and speeds up data consolidation. All company information will only be in one place, which makes analytical processes more agile and effective. Thus, the probability of communication failures becomes much reduced, which contributes to more assertive decision making.


High Mobility


Currently, almost all ERPs have the potential to be used on mobile devices. Therefore, it is possible to be in a meeting or a trip and have real and updated information about the state of the business. This is a very important advantage, since increasingly your business is where you are, so it is vital that you always have access to the most up-to-date information about your company!




 


 

			

				




					
						


	

		
Dicas de Gestão
			

				
How can your company use big data to be more competitive?
			

						

				
Data, data and more data: this is the life of a manager today. With each passing day, we produce more information and it becomes increasingly difficult to deal with so much data. If companies fail to extract reliable information from the data they generate daily, they lose their purpose. Only with correct and up-to-date information will companies be able to make the right decisions for the future of the business. In this article, we’ll realize how your company can use the big data to be more competitive!


Analyze business in real time for timely insights


Information is growing at a very fast pace, which makes its analysis increasingly difficult. The solution is to analyze the data in real time to get the most out of the information. Products like Multipeers allow you to analyze every second what is going on with the business. In this way, you can make the most of the data to make the best decisions for the business. Allying the large amount of data generated in companies to a real-time analysis allows you to gain essential insights for business success.


Better data collection


The data come from the most diverse channels and through Big Data it is possible to centralize them and group them by affinities. It is possible to be closer to the customer through the collection of data through questionnaires, applications, loyalty cards, among other instruments. The data collected is essential for assertive planning of marketing and communication actions.


Use the large volume of data in HR management








Many companies face the challenge of seeing their teams change multiple times in a short period of time. Without realizing why, they are not able to retain the best talent, which means that there is little stability. By analyzing the data, it is possible to get to know each employee better and help him to feel good in the workplace, thus avoiding his exit. It is important to know the motivations, long-term desires and opinions of the employees, since only in this way the management positions will be able to create a pleasant environment and where each employee feels good. Big Data in human resource management is a key factor in finding the right people for the right jobs. For example, through Big Data you can find out if people who have an interesting work experience are more likely to stay in the company for long periods of time or if the duration of previous experiences impacts on the performance of the current job. Based on these results, the company can focus on the most relevant factors at the time of recruitment.


 










Types of Big Data Analysis That Will Benefit Your Business


Descriptive analysis


This type of Data Analytics answers the question “what is happening now?”. Through the response, companies can analyze data on customer losses, sales for a particular product, and the outcome of launched campaigns. Descriptive analysis allows immediate decisions to be made with a high level of security, since the analysis is based on concrete and current data. The information coming from this type of analysis is usually displayed in graphs and tables, which allows the manager to have an overview of the processes monitored.


Predictive Analysis


Predictive analytics is an advanced form of Data Analytics that aims to answer the question “what will happen?”. It is a type of analysis that makes predictions through probabilities. This analysis is possible thanks to techniques like regression and progression analysis, pattern matching and various types of statistics. This type of Data Analytics is widely used in stock market and investment companies.


Diagnostic analysis


Diagnostic analysis will explain why something happened. This type of analysis will relate all available data and information to find patterns of behavior that may explain the results. It is an important analysis to find problems and above all to avoid repeating them in the future.


Prescriptive analysis


The prescriptive analysis is the analysis of premonition. It answers the question “what could happen if we take this action?”. This type of analysis is very important especially in the sales area. For example, “if we think about giving a 15% discount next month on the company’s lesser-selling product, the likelihood of increased sales is 40%”. The prescriptive analysis raises hypotheses about possible results of actions taken by the company. It is an essential analysis for managers, as it helps them to evaluate the best way to choose a certain strategy to solve a problem.



			

				




					
						


	

		
Dicas de Gestão
			

				
How can a dashboard help make business decisions?
			

						

				
Dashboards are of increasing importance in companies. In busy day-to-day business, managers need to consult various sources of information in order to get all the data they need for informed decision-making. This is a time-consuming process, and often the information is disorganized, which greatly undermines rapid and effective decision-making. So, a dashboard is a key business tool today, and in today’s article let’s see how dashboard can help you make business decisions!


What is a dashboard?


A dashboard is a dashboard that visually presents the most important information about the business. In case of using a tool like Multipeers, the information is updated permanently and automatically, so that you have at your disposal the most current information about everything that happens in the company.


Constant knowledge about business goals


By using a dashboard, you can easily see if your business goals are being met. Linking KPIs with day-to-day activities is essential if individual and global goals are to be achieved more simply. Only with an effective knowledge of what is happening in the company and the evolution of the areas will you be able to make the right decisions for the good continuation of your business.


Permanent Business Assessment


One of the main advantages of using dashboards is that you can constantly analyze the present and past of your business. With a dashboard, it’s easy to analyze company history and find patterns of past behavior that will help you make present-day decisions that do not compromise the future!


Identifying problems in a timely way


Managers are not always able to identify deviations from work routines in a timely manner, which compromises business productivity. The dashboard will aggregate the history of the company’s operations and can set defaults to detect deviations and anomalies in real time. So the system is able to realize that something is not right and to alert you right away so that you can act before it becomes a serious problem.


Condensing all company information in one place


In this field, care must be taken not to have a dashboard that is too full, that is, information that is not relevant to your decision making. This will only create visual noise and complicate your analysis. You should create an easy-to-read dashboard with only the data that really matters to you.


 

			

				




					
						


	

		
Dicas de Gestão
			

				
Technology in Accounting Offices: What Has Changed?
			

						

				
Have you ever stopped to think about what an accounting office was like 50 years ago? Certainly, it has no relation to the current reality. The technology in accounting offices has changed the way accountants relate and service their customers. Can you imagine the office boys coming and going between the client’s office and the accountant’s office, bringing documents in and out? It is true that they had invented the facsimile machine. You put the document on the side here and your caller was waiting on the other side. This is of less if we stop to think about how the deeds were done, with manual filling of fiscal books, accounting entries and elaboration of statements. For the accountants, it was a lot of work, a permanent exposure to errors and lengthy conciliation procedures. Not to mention the old typewriter, which when you got it wrong gave a damn trouble to correct. It was the numbering machine, you missed a number and that was it. The sum was wrong, the numbers did not beat and had to start all over again. As a consequence, the productivity of an accounting firm can not be said to be exemplary, however great the accountant’s expertise. What was more advanced was the spreadsheet system called Lotus 123. It was the maximum of automation possible in the accounting offices.


The leap of technology


From the 90’s, mainly, business management software began to gain strength in Brazil. Small, medium and long-term companies received IT solutions that allowed a broad view of the business through management reporting. The paperwork decreased, as well as the need for human resources involved in administrative processes, allowing companies to allocate them in their activities. Decisions became more agile and even the life of accountants was facilitated, since most of these software had accounting modules. At the same time, accounting offices have gained specific tools for accounting records and reporting. Automation on both sides, the productivity gain was natural.At the beginning of the twenty-first century technological solutions began to evolve at a dizzying pace. With the spread of the Internet as a business tool, data transmission has gained new momentum. Office boys were on their way. Today, we are experiencing the age of cloud software and system integration. Now the challenge is to integrate the various sources of strategic information, from software to news feeds into a single tool. We have already come across solutions that allow you to control various financial flows centrally. The logic is reversing. Now it is no longer the manager who seeks information, but the opposite. We are in the information age in real time. Competing is no longer just having the best value proposition for customers. You need agility to make decisions now.


Competitive accounting technology and offices


If you are an accountant, you must have realized that technology and competitiveness go hand in hand. An accounting office competes with other offices. Although competing for price is not the best of strategies, sometimes it becomes inevitable. After all, customers want the best service at the lowest cost. The good news is that this is fully possible. From the moment you have greater productivity, you can serve more customers and, therefore, deliver competitive prices. In accounting, today, agility in the provision of accounting services is a way to generate value for the customer . As for prices, a lean and agile operation, coupled with productivity, guarantees reduced costs and the possibility of being competitive.


What do we have to change these days?


The new change, which is not even so new, in the organizational universe are online softwares. The advantage of this type of software is that it allows you to integrate people into different places. Managers, vendors and administrative staff can share the same information whether or not they are in the office. Thanks to new data transmission technologies, software can be integrated. From this leap forward, the new business model involving accounting offices and their clients is full integration and remote transmission. By means of accounting integration it is possible that the accountant has remote access and capture not only of the financial reports, but also of the fiscal documents. From this resource, besides the near zero reduction of the risk of errors, the work of the accountant has become still more agile. The customer data is captured and already absorbed by the accounting software. With this, we have a scenario in which the financial statements can be produced almost in real time. That means, for the accounting offices, more productivity, less costs and more customers.


Article by: GestãoClick

			

				




					
						


	

		
Dicas de Gestão
			

				
The advantages of automating logistics management
			

						

				
The logistics sector is one of the most strategic in a company and it is an area that requires more attention and care during the day-to-day. When this sector does not work properly, the entire productive process of a company can be called into question. Automation in this industry boosts results and brings several benefits to companies. In today’s article, we present the main advantages of automating the logistics management of your company!


Total process control


To automate the management of information in the logistics sector is to ensure that there is a large organization at all levels. Through real-time monitoring systems such as Multipeers, the company is able to know at every moment what is happening along the logistics chain, and can take immediate decisions that benefit the business. Employee routines become simpler because they can perform faster analyzes and do not need to search for information from a variety of data sources.


Reducing Costs


Reducing costs is a constant concern in companies. Greater control over processes allows for more conscious actions that will automatically lead to better and more advantageous decisions for company accounts. In addition, the replacement of manual processes with automated solutions, with the consequent reduction of errors and early identification of failures, contribute positively to the control of costs.


Integrated Information


An automated management system allows all company information to be concentrated in one place and this makes access to data easier for all employees. This rapid access to logistical information allows faster and more conscious decisions to be made, avoiding delays in the execution of tasks. The integrated information allows you to create reports in real time, allowing the immediate detection of any problems that compromise the workflow.


Higher efficiency


The correct partnership between man and the machine allows a higher yield in the day-to-day. It also allows for the elimination of excess labor costs, since it is easy to optimize the work of the employees. Automation in the logistics industry has this advantage, because tasks that previously required human intervention can now be performed automatically and much faster.


Quick identification of business opportunities


With the use of automated tools you can identify opportunities right when they arise, allowing you to stay one step ahead of the competition. A change in demand for a product, for example, could lead you to launch a specific campaign, which will increase sales and improve overall results.


 


 


 

			

				




					
						


	

		
Dicas de Gestão
			

				
6 Tips for Creating Business Reports
			

						

				
Good management requires accurate and current information that can serve as a basis for efficient decision-making. In busy day-to-day business it is not advisable to waste time analyzing data in isolation. A report is the consolidation of information that passes the message directly on matters important to the company. In today’s article, we’ve provided 6 tips for creating business reports!


Be objective


The information in the report should be objective. The language used should be simple and easy to understand by all those to whom the report is intended. If your report is too long, it is advisable to create an index that will allow the reader to easily find the information you need.


Make notes every day


Creating a report with quality requires in-depth knowledge of the subject matter. Therefore, it is advisable to always walk with a notebook so that you do not miss any details discussed at the meetings regarding the project dealt with in the report.


Make a general analysis of the topic covered


The best way to start the report is to do a general analysis of the subject that will be addressed. In this part, you should include analysis of the project in no great detail, giving a glimpse of what will be dealt with later. In this way, the reader can quickly decide if that report is going to be important for the pursuit of their work.


Use visual information


It is much easier to understand the information if it is accompanied by graphs and figures that allow you to better understand what you want to talk about. Text that presents statistics, for example, can become annoying, so it is essential to create graphs that allow for faster reading and understanding.


Use up-to-date information


Reports that have information a few days late will trigger reactive rather than proactive action, which can be a fatal mistake in today’s business world. It is fundamental that companies adopt business monitoring solutions such as Multipeers, which allow us to analyze at each moment what is actually happening in the business. The information used should be as current as possible, since only then will you be able to make decisions beneficial to the future of the business.


Use a system that integrates information


Real-time business monitoring software, such as Multipeers, interacts directly with all your data sources such as databases, web services, MDX, Microsoft Excel, RSS feeds, multimedia content, and -mail, applications, among others. You can even build your own connectors using the provided API so that no information from your organization is lost. So, in a single dashboard you will find complete and up-to-date information on everything that goes on in the company!