Qual o papel dos indicadores de desempenho na gestão de qualidade?

What is the role of performance indicators in quality management?

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Performance indicators are critical for a company to achieve good results. It is the indicators, or KPIs, that tell us what state the business is in and whether we are actually meeting the previously established goals. Based on company performance indicators, managers can make more assertive and informed decisions. BAM tools such as Multipeers allow you to keep track of KPIs continuously and in real time, allowing you to gain insight into the achievement of goals. We will understand in today’s article the role of performance indicators in quality management!

They give us a global understanding of company strategy

It is very important for companies to know where they are going and for each employee to know the work they have to do, otherwise they will not be able to achieve their goals. If we are unaware of the results we must achieve with our work, we can do anything, and this is possibly not in line with the overall goals of the organization. Defining the indicators of each employee and linking them to the monitoring system is essential in order to obtain a global and integrated view of the company’s state and performance. In the end, the quality of each employee will be much higher, so the company will benefit greatly.

They show us reliable information about the current state of business

Indicators allow for measurable results. And this is very important in a company because the numbers don’t lie and help us understand where we go wrong and where we got it right and which way we should go from time to time. Subjective knowledge of company results is not enough; One must know objectively the true values ​​of the organization.

They allow us to make better business decisions

The indicators give us a lot of information about the company and to that extent make decision making much more efficient. There is a lack of information available about the company to make a conscious decision and these performance indicators play a prominent role when making decisions about the future of the company. Managers can only make assertive and correct decisions if they have a complete knowledge of the business reality. And nothing better than updated management indicators that are appropriate to the reality of the company.

 

Having a broader view is key to being able to keep up with the business and make the right decisions. In today’s hectic business day-to-day and with the ever-increasing demands of consumers, knowing the market is a must-have weapon to win. Download our business monitoring e-book and learn how a BAM system can help your business grow steadily!

5 dicas de tecnologia para melhorar a gestão de pessoas na sua empresa

5 Technology Tips for Improving People Management in Your Business

Posted Leave a commentPosted in Dicas de Gestão

People management is critical to the success of a company. When this management is well done, professionals are more motivated and committed to the overall objectives of the organization, which brings numerous benefits to the overall results. People management must go beyond operational practices and strategic thinking needs to be put into it, implementing new practices in the daily life of human resources. In today’s article, we present 5 technology tips for improving people management in your business!

Real-time resources management

Software that enables real-time business analysis such as Multipeers is very important for human resource management. With true, up-to-date knowledge of team availability, it’s easier to troubleshoot issues, rearrange work teams, and ensure business productivity. It is also possible to always be aware of the performance of each employee, which allows to solve any demotivation problems, for example.

Implement telecommuting

Increasingly, employees value perks beyond salary. Today, thanks to technology, it is possible to work from anywhere in the World, no longer being required to be in the office all week. Implementing one day a week of teleworking will motivate your team and in the long run you will feel the difference by increasing the productivity of each employee.

Optimize meetings (and do them only when needed!)

Meetings are often longer than what was needed, which causes a lot of time to be lost, increasing the demotivation level in the teams. There is software that allows you to plan meetings so that they don’t last longer than necessary. Similarly, meetings can be held through Skype and other similar programs, which eliminates the need for everyone to be physically present. Meetings should only be scheduled when strictly necessary, as the “waste of time” makes employees feel unmotivated and misled!

Use cloud services

Cloud storage is already seen as a competitive strategy that meets the needs of small, medium and large businesses. Companies like Google and Microsoft provide servers where files are stored the same way they are stored on a computer or mobile device. Files are stored miles away, but over the Internet, through a login and password, you can log into your account and access all your files. This facilitates document sharing by all team members, making collaboration between everyone simpler and more organized.

Invest in internal communication

Internal communication is often overlooked, but it is one of the most important areas in a company because it deals with an organization’s main audience: its human resources. It is important that there is fluidity in message transmission as well as transparency in the work environment. It is essential to implement business management channels and/or applications that facilitate communication between various departments, such as creating Whatsapp groups or creating an internal newsletter.

Como é que os dados em tempo real afetam a gestão do negócio?

How does real-time data affect business management?

Posted Leave a commentPosted in Dicas de Gestão

We are all more demanding and hurried and this is reflected in business. If a few years ago analyzing reports with several days was enough to make good decisions, today it is almost imperative that companies use real-time analysis tools like Multipeers to make informed decisions. Real-time data analysis has gained a major role in the contemporary business world. In today’s article, we will understand how real-time data affects business management!

Immediate identification of opportunities and consequent increase in profits

Real-time data management tools enable you to spot opportunities just as they appear, allowing you to always be one step ahead of the competition. A change in demand for a product, for example, could lead you to launch a specific targeted campaign that will increase sales and improve overall results.

More efficient management of human resources

Real-time analysis using tools such as Multipeers helps ensure that employee performance is measured more accurately by determining which times of day the company has the best productivity rates. You can also identify which employees perform best. This enables the company to make the most of each employee’s performance, which will have a very positive impact on overall results.

Instant problem detection

A failure in the production process can mean serious problems with customers, suppliers and partners if not detected and corrected in time, destroying complete production lines and damaging relationships with stakeholders. Monitoring the production process in real time allows to identify any failures and their correction in good time. This way any deviations will be corrected as soon as possible.

Likelihood of making a mistake is drastically reduced.

The use of real-time management tool systems reduces communication failures and accelerates data consolidation, thereby reducing the likelihood of business-damaging errors. All company information will be condensed in one place, which makes analysis processes more agile and effective, making all processes more fluid and efficient. Thus, the manager is much less likely to make mistakes.

More conscious and wise decisions

When a manager uses real-time data analysis tools, he knows exactly what is going on in the business, so making the right decision is much easier. Analyzing the business in real time allows you to have all the necessary inputs so that you can consciously decide on the best course to take, because the information you are analyzing is up to date and reliable.

 

Why should I adopt a real-time data analysis tool?

Why should I adopt a real-time data analysis tool?

Posted Leave a commentPosted in Dicas de Gestão

Real-time information is a necessity and an asset in organizations. With each passing day more data is generated and it becomes increasingly difficult to analyze the information in a correct way, reason why it is fundamental to facilitate the access to it. In many companies, decisions are still made based on reports with a few days, which makes the company reactive. In today’s business world, if a company wants to survive and succeed, it has to take a proactive stance. Therefore, adopting tools that allow the analysis of data in real time is a growing need. In today’s article, let’s see why your company should adopt a real-time data analysis tool!

More successful decisions

A company that has all the condensed information in one place can make better and more assertive decisions. In addition, decisions are made in a timely manner, which favors the business. In a company where the information is spread by various software and databases, it is difficult to gather the data needed to decide in a short time. Using Multipeers, all information from the various data sources is on the same platform, which dramatically reduces the time for decision making.

Setting up business alerts

Business monitoring software such as Multipeers allows the definition of business alerts so that you are advised whenever a situation goes beyond your usual standard. Wherever you are, you will be notified by SMS or email about any changes to your previously set standards and you can act immediately, even before there are serious damages to the organization. This proves to be a huge competitive advantage because it enables immediate action and prevents negative consequences for the business.

Immediate identification of opportunities

With real-time analytics you can identify opportunities right at the moment they appear, allowing you to stay one step ahead of the competition. A change in demand for a product, for example, could lead you to launch a specific campaign, which will increase sales and improve overall results. This represents a major competitive advantage over the competition.

Lower probability of mistakes

The use of real-time data analysis systems reduces communication failures and speeds data consolidation, thereby reducing the likelihood of making business-critical errors. All company information will be condensed only in one place, which makes analytical processes more agile and efficient, making all processes more fluid and efficient.

Business Info Query Anywhere

Almost all real-time information management programs offer the possibility of being used on mobile devices. Therefore, it is possible to be in a meeting or a trip and have real and updated information about the state of the business. This is a very important advantage, since increasingly your business is where you are, so it is vital that you always have access to the most up-to-date information about your company!

6 Dicas para criar relatórios empresariais

6 Tips for Creating Business Reports

Posted Leave a commentPosted in Dicas de Gestão

Good management requires accurate and current information that can serve as a basis for efficient decision-making. In busy day-to-day business it is not advisable to waste time analyzing data in isolation. A report is the consolidation of information that passes the message directly on matters important to the company. In today’s article, we’ve provided 6 tips for creating business reports!

Be objective

The information in the report should be objective. The language used should be simple and easy to understand by all those to whom the report is intended. If your report is too long, it is advisable to create an index that will allow the reader to easily find the information you need.

Make notes every day

Creating a report with quality requires in-depth knowledge of the subject matter. Therefore, it is advisable to always walk with a notebook so that you do not miss any details discussed at the meetings regarding the project dealt with in the report.

Make a general analysis of the topic covered

The best way to start the report is to do a general analysis of the subject that will be addressed. In this part, you should include analysis of the project in no great detail, giving a glimpse of what will be dealt with later. In this way, the reader can quickly decide if that report is going to be important for the pursuit of their work.

Use visual information

It is much easier to understand the information if it is accompanied by graphs and figures that allow you to better understand what you want to talk about. Text that presents statistics, for example, can become annoying, so it is essential to create graphs that allow for faster reading and understanding.

Use up-to-date information

Reports that have information a few days late will trigger reactive rather than proactive action, which can be a fatal mistake in today’s business world. It is fundamental that companies adopt business monitoring solutions such as Multipeers, which allow us to analyze at each moment what is actually happening in the business. The information used should be as current as possible, since only then will you be able to make decisions beneficial to the future of the business.

Use a system that integrates information

Real-time business monitoring software, such as Multipeers, interacts directly with all your data sources such as databases, web services, MDX, Microsoft Excel, RSS feeds, multimedia content, and -mail, applications, among others. You can even build your own connectors using the provided API so that no information from your organization is lost. So, in a single dashboard you will find complete and up-to-date information on everything that goes on in the company!

5 Motivos que indicam que a sua empresa precisa de um sistema de gestão em tempo real

5 Reasons for your company to use a real-time management system

Posted Leave a commentPosted in Dicas de Gestão

It is no longer news that business is happening at an accelerating pace. Companies need to be always aware of everything that happens, because only then will they be able to remain competitive and proactive, something that the market demands more and more. Nowadays, it is no longer possible for a company to survive only based on information with a few days: it is necessary for the manager to monitor in real time all the events that happen in your business. In today’s article, we’ll give you 5 reasons that indicate that your business needs a real-time management system!

You need to make more conscious decisions

When the manager knows exactly what is going on in the business, it is much easier to make the right decision and this is undoubtedly the most immediate and most important advantage of using a real-time information system. Most managers base their decisions on reports with a few days, which makes their action reactive rather than proactive. Analyzing the business in real time allows you to have all the necessary inputs so that you can consciously decide on the best route to take, since the information you are going to analyze is as current and reliable as possible.

Faster identification of business opportunities

With real-time business monitoring you can identify opportunities right when they appear, allowing you to stay one step ahead of the competition. A fluctuation in demand for a product, for example, could lead you to launch a specific campaign, increasing sales and improving company results. In an age where competition is so intense, having this competitive advantage is essential to win.

Setting up business alerts so you always know what’s going on

Business monitoring software such as Multipeers allows the definition of business alerts so that you are warned whenever a situation goes beyond your previously defined standard. Wherever you are, you will be notified by SMS or email about any changes to your previously set standards and you can act immediately, even before there are serious damages to the organization.

Connect to all data sources to reduce the search for information

Real-time business monitoring software interacts directly with all your data sources such as databases, web services, MDX, Microsoft Excel, RSS feeds, multimedia content, e-mail, applications, among others. You can even build your own connectors using the provided API so that no information from your organization is lost. So, in a single dashboard you will find complete and up-to-date information on everything that goes on in the company!

Lower probability of error

The use of real-time data analysis systems reduces communication failures and speeds data consolidation, thereby reducing the likelihood of making business-critical errors. All company information will be condensed only in one place, which makes analytical processes more agile and efficient.

 

Analyzing data in real time is increasingly a reality in companies around the world. Business happens at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business. Download our e-book and learn how a BAM tool can help your management!

7 Decisions that can lead a company to bankruptcy

Posted Leave a commentPosted in Dicas de Gestão

Managers face  each day important decisions for the direction of business. Nowadays, there are tools like Multipeers that help managers take a more global and comprehensive view of the real state of the business, which has a very significant weight for more conscious decision making. However, deciding always involves risks and there are decisions that can lead a company to go bankrupt. In today’s article, we cover the 7 decisions that can compromise the survival of a business.

Going for a new investment without analyzing the market

If you want to start a business or if you want to invest in a new product or market, it is mandatory to study the market, its needs and characteristics. A bad investment can ruin a business. When a company invests in a new area, it tends to use its monetary and time investments into this area, eventually neglecting other sectors of the business. If this bet is not successful, it may jeopardize the viability of the business. A thorough and detailed analysis should be done before moving on to new projects.

Do not listen to the customer

The customer is very important to the success of a business. Without customers, business does not make sense. Therefore, the company must take into account the needs of the customer and must be available to listen to their criticisms and suggestions. Many companies make the mistake of thinking that the sale concludes at the time of purchase. The truth is that after-sales service is very important (more and more!). And the customer likes to feel accompanied even after the purchase.

Do not invest in marketing

Marketing tools are essential for every business that wants to stand out in the market. With the evolution of digital marketing, it is increasingly important that companies invest in marketing actions that capture the attention of potential customers. Nowadays, a company that does not exist online is almost as if it did not really exist. That is why marketing should be viewed as a strategic business vector.

Lack of planning

Many companies do not plan their actions and prefer to go on acting as situations arise. This is a decision that can seriously compromise business success. Companies should plan in the short and long term and should have alternative plans if the chosen strategy doesn’ work. Having a good planning is to avoid unpleasant surprises and is to always be prepared for unexpected situations.

Fail to keep up with market changes

Even companies that have been in the market for many years should always be attentive to market trends. Over the years, consumers’ behaviors and habits change, and businesses must be prepared to change with them. The company must adapt its product/service to the needs that the market is presenting because only in this way will it be able to stay in the “fight”.

Do not invest in the right tools

Often companies don’t want to invest in management tools because of their price but end up paying a higher price because of the lack of information and the clutter that sets in the business. Many tools mean greater efficiency and market knowledge, which brings innumerable advantages to the company. A solution that is increasingly needed and used in companies is Multipeers, which allows you to analyze your business in real time through a dashboard that aggregates all information from the various sources of data that exist in the company.

Do not innovate

Innovation should be seen as a strategic tool in companies. A company that has been stagnant for years has nothing new to offer the public. In a time when business competition is so “tight”, it is critical that companies have a person responsible for the part of the innovation, because only then will they be able to offer more value to their customers.

 

Controle de dados: da gestão até à contabilidade

Data control: from management to accounting

Posted 1 CommentPosted in Uncategorized

Mastering a company’s data control is a key step to success. Today we live in the age of Big Data, where large amounts of information are processed at all times, helping companies to make more assertive decisions. What many people do not know is that data is different from information. The information only arises when the data are interpreted. Having a large volume of business data only means better performance if your company is able to convert that data into accurate and dynamic information. Thinking about this we will clarify the main doubts about the control of business data and how computerization is changing the world of business to best. Check out:

After all what is data control?

Data control is a set of actions that seek to optimize the reading of different information that affect the development of a company. When we talk about business data, we can address a number of industries, but the Big Data concept is Big.

According to Oracle Brazil website [1], Big Data is:

“[…] a holistic information management strategy that includes and integrates many types of data and data management together with traditional data.”

That is to say, large volumes of data are sorted and analyzed in order to represent concrete information about various sectors, such as customer behavior, market trends, investment possibilities and even pointing to operational failures in several sectors of a company.

Big Data is directly related to so-called “3 Vs”:

  • Volume: As the name says, everything in Big Data is GREAT. We are talking about a huge amount of data, which can be internal or external to the business environment. An example of internal data is the countless reports like buying, selling, profits and many other day to day data of a business. External data can be represented by customer behavior, demands, market changes and all actions that occur outside the company, but which directly affect its progress and profitability.
  • Speed: Big Data is characterized by the tremendous speed at which these new data are created. Every second million data is released in the digital world, which requires companies to quickly read this information. Companies that do not keep up with this speed end up lagging behind.
  • Variety: just as there is a large volume of data, rotating at an ever-increasing speed, there is also a wide variety of data, available in different sectors and channels.

These data are available in an unstructured way, that is, they are fragmented in several models and need to be sorted so that the information makes sense. Each digital medium has a different type of data, requiring a different type of reading. There is data, for example, in social networks, emails, messaging applications, websites or even in your accounting industry.

How does data control influence my business?

Every action of your company, simple as it may seem, represents a die waiting for interpretation. For a long time companies operated almost intuitively, relying only on basic and not always relevant information. This has always led to delays, undue expenses and problems in attracting new customers and creating new products. To solve this problem were created the ERPs, commercial automation software, integrated to several sectors of a company. An evolution of this process was the creation of the accounting integration, which provides the sending of the accounting data of the companies directly to their accountants.

What system should I adopt to perform good data control in my company?

If you want to improve the data control of your company, ManagementClick is one of the most efficient systems in the market. It acts as a powerful ERP and still has accounting integration, in this way the analysis of internal and accounting data of your company operate within a single environment.

Data control is performed efficiently and fully in the cloud, ensuring real-time monitoring and with complete security. The main advantage of the GestãoClick model is that it can count on several benefits in a single system. This represents savings, greater agility and integration.

Guestpost by GestãoClick

6 dicas para fazer automação empresarial e comercial

6 tips for doing business and commercial automation

Posted Leave a commentPosted in Dicas de Gestão

Automation is increasingly present in our lives. And for those who have a business, it is more and more vital. Therefore, investing in commercial and business automation has become a necessity. However, some groups of entrepreneurs are still afraid to use tools that allow this type of work in their business.

However, we believe that this fear stems from the lack of knowledge about how business and commercial automation is done. So we decided it would be a good idea to put together 6 tips that demonstrate how this is done. In this way, knowledge allows new horizons to open up.

1) Analyze the processes and tasks of your company

Many people think that business and commercial automation is just about hiring a service that performs this kind of work. It is elementary that automating processes and time-consuming tasks will bring more efficiency and productivity. However, which sectors, areas or tasks tend to earn more from this?

Therefore, it is important to analyze the processes and tasks and define what will bring the greatest cost / benefit. That way, you can focus on what’s most needed in the short term. As a result, you will be maximizing your productivity without unnecessarily raising any kind of cost.

A good tip for analyzing such processes and tasks efficiently is to use a business management system. The software is able to automate all your management and still offer complete reports on various sectors of your company.

2) Choosing the Right Technology

There are several types of technologies in the process automation and commercial market. They bring diverse functionalities and each seeks to meet the demands it sees fit.

That way, after analyzing your needs, you need to choose the technology that solves them. There is no point in having an extensive mapping of what needs to be automated and making decisions that do not go against problem solving.

3) Planning is necessary

With the mapping done and the technology chosen, it’s time to plan the implementation. This phase is very relevant and prevents redundancies and problems that put the automation project at risk. For an automation process to be efficient and productive, it is necessary to know all the parameters involved beforehand.

So, without proper planning, to provide the parameters, everything that has been done can collapse. Therefore, a good planning avoids modifications in the implementation phase that will be costly or that can damage the final result. And clearly, no one wants to implement something in their company that will not bear fruit.

4) Understand how business and business automation impacted other similar businesses

It is very common for people to embark on what everyone else is doing. And this is not only valid for personal life, business as well. There may be a very large movement of automation in the companies around you, but this move is only valid if you are on the same scale or niche as yours.

Therefore, seek to understand the impact that the automation projects are bringing to those who are in their area of ​​operation. That way, you will understand how to understand the impacts in a more feasible way and can extrapolate what will happen to your company if you choose this path.

5) Be honest about the project with your collaborators

It is very important to be honest about automation projects with your employees. Those who are working tend to see automation as an enemy. Like someone who will steal your jobs. And this kind of environment can end up hurting everyone involved.

Therefore, adequately explain to your employees the reasons, motives, benefits and impacts that what is being done will bring. It is important to make it clear that automation is coming to help rather than replace.

6) Look for tools according to the current scenario of modern life

With social networks and smartphones, it was simpler to track everything closer.  So look for tools that allow you to track information in real time and on any type of platform.

That way, you can keep track of vital business information from wherever you are. And we know the importance that being well informed can bring in any area of ​​your life. From knowing better about how to change your business to even the most trivial things.

Guestpost by: Gestãoclick

As principais vantagens de centralizar o acesso à informação

The main advantages of centralizing access to information

Posted Leave a commentPosted in Dicas de Gestão

Technology has changed the way we live and how we work. In an increasingly technological and digital era, companies need to focus on increasing their competitiveness and productivity. In the past, company information was contained in paper documents, often disorganized. With the advent of technology, Excel files have brought greater organization to companies, but quickly became obsolete as business began to have larger and more sophisticated requirements. Nowadays, companies prefer software that allows them to centralize all the information of the business in a single platform, as is the case of Multipeers. It is critical that companies know how to make the most of these tools, as this has many benefits. The integration of business information is a necessity and a reality so that you have a 360 view of everything that happens. In today’s article, we talk about the main advantages of centralizing access to information!

More organisation

When all the information of a company is centralized in a single point, everything becomes more organized. If everything works correctly, there will not be lost or forgotten information anywhere in the company and it is possible to maintain order of information in a practical way. It is important to organize all the information that already exists and also create rules for the input of new data. Where new information exists, it must be categorized and organized, which will contribute to the structuring of the data. All this makes it easier to find any necessary information, as well as ensuring greater data security.

Greater integration of departments

Internal communication is a very important area in companies, but unfortunately it is one of the most underestimated. The departments of a company need each other to function properly, so it is essential to establish a relationship between them consistently. The big problem so far was that each department had its own “language” and way of organizing the information and this made the other departments unable to fully understand what was happening in each sector. With the centralization of information it is possible to unify the communication and favor the relationship between different departments. By using a single platform and creating rules for entering and categorizing new data, you can communicate more clearly.

Easy information consultation

The information provided by BAM tools comes in a consolidated way so that your query is easier and faster. You can choose to get the information through bar charts, multi-series charts, meters, among many other options. The information can be displayed using the most appropriate presentation, improving the analysis that the user can make of each indicator. In addition, each indicator is fully customizable according to business needs. When using the desktop, in the case of Multipeers, you can also use the ticker tool, which allows you to divulge external or internal news, messages and alerts, thus allowing all employees to be aware of what is important in the organization, which means that everyone is able to contribute to effective decision-making.

Reduction of the probability of human error

Manual processes are more susceptible to errors than automated processes. By using a BAM tool it is possible to free collaborators for other tasks and will be able to automate the most repetitive and annoying tasks. This ensures that there is no need to constantly update data and consult reports. Everything is previously defined by you and nothing will fail. The more steps you automate the more time you will have to focus on other important things to improve the business.

Possibility to analyze the business in real time

Knowing what is happening in real time in each department of the organization is crucial so that you can make effective and conscious decisions. Softwares like Multipeers allow you to analyze all the information of your business, from the most diverse sources of data, in a single dashboard, in a simple and interactive way. Having all the business information in one place allows you to make better time management and make the right decisions for the future of your company.

 

Having a broader view is key to being able to keep up with the business and make the right decisions. In today’s hectic business day-to-day and with the ever-increasing demands of consumers, knowing the market is a must-have weapon to win. Download our business monitoring e-book and learn how a BAM system can help your business grow steadily!