Tag: bam

Tecnologia e Gestão

BAM: find the key benefits of business activity monitoring

According to Gartner, BAM – the acronym for business activity monitoring – is the set of processes and technologies that aim to improve the analysis of the state of the business based on real-time information. BAM is used to increase the effectiveness of the business and to obtain all the data to make the best decisions. In this article, we present you the main advantages of using a monitoring system for your business!

Real-time information

Business life happens now, every moment, and it is essential that you know what is going on with your business. Decisions based on a few days’ reporting are always reactive and risk being overtaken by faster competition to act. Knowing everything that goes on in real time with your business is essential so that you can make timely decisions and have a proactive stance in the market.

Central management

BAM software allows a solid administration platform capable of collecting data from a wide variety of sources. So you can get all the information you need to decide in a convenient way in one place. With a BAM tool you can say goodbye to reports dispersed all over the places because you will find all the information about the company in one place.

Eliminates manual processes

Manual processes are more susceptible to errors than automated ones. By using a BAM tool such as Multipeers, you can free employees for other tasks and you can automate more repetitive and annoying tasks. This ensures that there is no need to constantly update data and consult reports. Everything is previously defined by itself and nothing will fail. The more automated steps, the more time you will have to focus on other important things to improve the business.

No need for clicks

BAM tools update permanently and automatically, so there is no need for user intervention. Instead of being the user looking for the information, it is the information that, in an autonomous way, finds the user.

Facilitates decision making

BAM tools make decision making more effective because they prevent errors from occurring since they eliminate the need to collect data from many platforms. As they have a simple and interactive interface, all information is presented in a practical and interactive way, providing all the information in one place, giving the manager all the data he needs to make the right decisions.

 

Analyzing data in real time is increasingly a reality in companies around the world. Business is happening at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business. Multipeers is a growing need in today’s business world. Download our ebook at this link and get to know everything you need to know about BAM!

Soluções de Gestão

Find the concept and applications of Business Activity Monitoring

Everything you need to know about business activity monitoring

Business Activity Monitoring (BAM) enables real-time access to business-critical activity indicators. BAM analyzes the information, reports and issues alerts related to important and relevant events for business operation. The main objective of this concept is to allow quick and effective decisions in order to guarantee the success of the company.

The sources of information that feed BAM are mainly the events generated by business applications. Implementing this concept means dealing with the complexity of gathering events from multiple applications. With a BAM tool it’s possible to monitor processes by following their steps and identifying problems in useful time, aggregating data from different systems, processing complex events and obtaining context information.

Normally, BAM tools are offered in a Web context in order to facilitate access. These tools provide a graphical interface to display the various business data, usually in the form of a dashboard. A dashboard is the set of a series of graphs viewed together, in which each graph can appear in a different format (bars, round, among others) and each one presents a different indicator of business.

The architecture of a BAM product is variable according to the tool. However, the structure normally used is as follows:

  • Development interface: it allows the development of the graphics by the developers and the definition of the data by the architects;
  • Presentation interface: it’s the user interface with the tool, allowing the visualization of dashboards;
  • Databases: it’s the repository of information that is displayed in the BAM presentation layer. The data displayed in BAM is originated from other systems (BPMS, ERP, Database, etc.), but BAM tools usually have their own database for storing this information, reducing the need of searching the information at any moment in the systems of origin;
  • Integration layer: it’s the layer that allows integration of the BAM tool with other systems and data sources;
  • Administration interface: it’s responsible for defining users and profiles/access restrictions, as well as integrations with existing user repositories;
  • Alerts/Actions Monitoring: it’s responsible for verifying the change and deviation of the indicators values ​​and triggering treatment actions (like sending e-mail or alert SMS).

A BAM tool is not a data source because it only compiles and displays data from other systems or data sources. The correct use of a BAM system depends on the correct definition of important indicators for a constant analysis of the business.

Using a BAM system will allow you to know in proper time what it’s important in your company, without having to look for information in several places. These tools are able to consolidate all the information and to present it in a practical and easy way.

Multipeers is a BAM tool that allows you to have all the business information sent to the user whenever something important happens even when he’s not at the work station. In addition to ensuring that up-to-date information is always available, the information is delivered in a graphically clean and interactive way, allowing immediate analysis and action, thereby improving individual performance and increasing organizational efficiency.