Tag: comunicação

Dicas de Gestão

5 Tools that facilitate communication between departments

Most companies are concerned with communicating effectively abroad, but often forget to communicate internally. Internal communication is the basis of all the action of the company, because if the various departments don’t communicate with each other, it is impossible to give an image of cohesion to the public and it becomes very difficult to achieve the objectives. In business day-to-day work, it is not always easy to communicate with all colleagues, but there are tools that facilitate this task. Today we present you 5 tools that facilitate communication between departments!

Google Drive and/or Dropbox

Working with these platforms greatly improves communication and team interaction as documents are worked in the cloud and are automatically saved, making it much easier to share among all team members. The use of these tools also ensures that documents are not lost in pen drives and external disks, and are always safeguarded in the cloud.

Whatsapp

Whatsapp is a very important tool for work teams because it allows us to create groups, exchange opinions and share documents. As it is a tool to be used in the mobile phone, we can be aware of everything that happens, even if it we are physically absent from the office.

Slack

Slack is widely used by technology companies. In this application you can chat individually, create groups, teams and share files. It also allows integration with other tools such as Dropbox, Google Analytics or Twitter. It also allows creating questionnaires within the application, facilitating the exchange of ideas and the sharing of opinions by all members of the company.

Bananatag

This tool is essential for anyone who sends lots of emails per day to teams. Bananatag is an add-on to the email box, which indicates whether the messages were delivered, which emails were opened, and who clicked on the links and attached attachments. This tool can be integrated in Outlook, Gmail and the most used email services.

Trello

This is a task management and monitoring application. It is divided into tables where tasks can be defined by teams. It is also possible to create task lists and assign them to each employee. Throughout the execution of the tasks, the status of each item is updated, being very easy to see at what point of execution each task is.

Extra tip:

Multipeers is a business monitoring system that allows you to analyze what is happening in the company. It is a BAM system that gives us information about the state of each department, as it condenses information from the various data sources into a single platform. In this way, it is easier for managers to know what goes on in each department, improving communication among all and allowing improvements and corrections to be applied!

Dicas de Gestão

5 reasons for your company to invest in integrated management systems

Integrated management systems are being increasingly used in organizations, as they allow a global management of the company through the integration of different departments and sources of information. These systems consist of a set of interconnected parts to produce results, transforming a strategy into operations. These systems seek the continuous improvement of all the organization’s processes, in order to maximize performance. In this article, we present you 5 reasons for your company to invest in integrated management systems!

Integration of all information

Are you aware of how many systems, Excel files and software you currently use to control your business? Most companies don’t use an integrated management system and they have independent ways of dealing with information. This way of working impairs management and decision-making, as there is no overall knowledge of the state of the company and if the manager wants to know everything in detail, he will have to consult a large number of sources of information, which consumes a lot of time. The use of this type of systems will integrate all areas of the company and reduce administrative errors. It will also provide managers and decision makers with a 360-degree view.

Reducing costs and increasing profit

This is the advantage that most pleases all managers! Operating efficiency increases after the implementation of an integrated management system, so the company will have more opportunities to focus on customer relationships and to develop innovations to stand out from the competition. The productivity of employees increases and the quality of services provided as well, so the profit will be greater in the short term. There is also a lower probability of error, so the long-term costs will be lower.

Better management of human resources

Possibly, many of your company‘s employees perform daily tasks that can be automated. Many employees perform day-to-day administrative tasks that don’t add value to the company. In doing this, it is common for employees to feel unmotivated. Integrated management systems allow people to perform more strategic and relevant tasks, which enhances their work and improves their performance!

Greater financial follow-up

You can no longer manually track your company’s finances, and you will certainly have plenty of Excel files and digital documents that make this task easier. However, in an integrated system, you can keep track of your costs and earnings, and you don’t have to manually enter financial data because the system has access to all of your company’s data sources, eliminating the need for human intervention.

Improvement of all processes

A company that uses an integrated management system can standardize processes, eliminate manual processes and shorten the execution time of tasks. In the end, the advantage will be global and the company will achieve better results!

Download our e-book and learn how a BAM system can help you better manage your business!

Dicas de Gestão

The Best Tips to Announce Your Business

Find the best options to communicate your business

It is no longer a secret that in order to succeed with your business it is necessary to invest in communication and in ways of dissemination. In a time when digital channels multiply and traditional forms of communication seem to be slowly disappearing, it becomes difficult to decide which forms of advertising we should bet on. In this article we will introduce you to the best tips to advertise your business!

Create a strong online presence

Nowadays if a business doesn’t exist online it doesn’t exist! Having a good website is key to being able to attract your target audience. People are not currently looking for information in phone books: they search in Google. If you don’t appear when people are searching for your business, it is most likely to lose a customer to the competition. It is also very important to be present in the social media that your target prefers. Do market research and realize in which digital platforms your target consumer spends the most time. Then create relevant and interesting content and create interaction with your followers. Another advantage of using social media is the ability to create paid campaigns, where you can segment the audience that you want to target. Digital campaigns can be measured in real time, which is an advantage for marketers as they can quickly adapt an unsuccessful strategy and avoid unnecessary spending of money.

E-mail marketing

The e-mail is still viewed with some mistrust by modern communications professionals. However, when email marketing is used correctly you can retain many customers and lead potential customers to buy. E-mail marketing campaigns should not focus on selling the product, but rather on the relationship with the customer, so that he feels important to the brand. Sending articles related to your business area and exclusive discount coupons are good ideas for email marketing campaigns.

Presence in fairs and events

Who is seen is remembered and despite the success of the communication in the digital media it is essential not to forget that marking presence in events “offline” is also very important. Choose the most important fairs and events in your industry to be present. Distributing flyers and giveaways by potential customers is still a strategy that works out very well. These events usually have very high participation values, so you should analyze all the possibilities very well and choose the ones that can bring you a higher return.

Produce videos

If your product is visual or if you have a service that requires an explanation to be used by your customers, a video is a very good option. Communication through videos has gained a great attention in recent months. Putting short videos on Instagram is essential to building a closer relationship with your customers. For more complex and longer videos, YouTube is the best option.

Analyze and measure results

This is the last tip and it is the most important of them. There’s no point in launching campaigns and creating content if you don’t then analyze the results of your actions. It is only through frequent analysis that you can understand whether your efforts are having the desired return. If they are, you can continue with the same strategy. If you are not achieving the expected results you should think about a new strategy. Only in this way can your business evolve.

Dicas de Gestão

ERP and CRM: everything you need to know about these concepts

Technology has changed the way we view business and how we work. There are several solutions that help us in our day-to-day business, automating processes and facilitating the consultation of information. ERP and CRM are two concepts present in many companies, but there are many people who still confuse the two themes. In this article, we will show you everything you need to know about ERP and CRM!

ERP: definition

ERP means Enterprise Resource Planning. It emerged in the late 50’s, when people began to combine management with technology. Initially, its purpose was to optimize the time spent on manual tasks, but today this resource is capable of integrating all the information and processes of an organization in one place.

The mission of this tool is to group all departments of the company, providing better communication, through a continuous flow of information. This factor proves to be of great utility because the processes of a company depend on each other and a failure of communication or loss of transmission of the data can mean great losses of productivity and profit.

ERP is the most basic software of a company and guarantees the financial control of the organization. ERP allows you to stop using dozens of isolated software and ensures greater control over everything that goes on in a company.

CRM: definition

CRM is the acronym for Customer Relationship Management and is used by thousands of companies to manage their relationship with current and potential customers. This software aims to protect the business information of a company. At the same time, a CRM helps to identify the best actions and the best time to contact the customer, in order to boost the sale. Likewise, it allows you to evaluate objectives and evaluate the sales team.

In summary, we can say that ERP helps to:

– Reduce IT costs, human resources and productivity losses;
– Reduce delivery times, as it boosts productivity;
– Facilitate the management of stocks and the purchase and sale of goods;
– Improve tax management.

Briefly, we can say that CRM helps to:

–  Reduce paper costs;
– Reduce time in the search for information and documents;
– Facilitate the formation of teams through software;
–  Increase sales because you can devote more time to sales and set aside more administrative tasks.

 

Multipeers is a BAM system that allows connection to the various software in a company, facilitating the exchange of information between them and allowing a fast and efficient decision making.

Learn how a BAM system can help your business to grow!

Uncategorized

5 Advantages of Mobility for Labor Productivity

See how mobility helps increase productivity

Business mobility is still viewed suspiciously by top managers. However, in recent years we have witnessed a change in the labor paradigm. The use of mobile devices in the professional world is changing the way how people and companies act. In this article we present 5 advantages of mobility for the labor productivity and we intend to demystify preconceived ideas about this issue.

Cost Reduction

Studies conducted by Gartner and supported by Microsoft found that, thanks to mobility, employees save about 25% of their time on the move to the workplace. In addition, having mobility means a significant reduction in the sales cycle for the commercial area, as it is possible to collect data immediately and avoid delays in signing contracts and protocols (due to the use of a digital signature). The savings can be even greater if the company opts for smaller facilities, because as employees are not always in the company space, there is no need for high areas.

Improvement of safety standards

Companies are often afraid that mobility will be synonymous with a greater likelihood of loss of network access credentials, which in most cases results in information leaks. Fortunately, technology is moving towards making systems and networks more secure and practically inviolable. Nowadays, it’s possible to control the access of those who are connected to the network, to define restrictions, among other things that contribute to the access to the company network by other devices is not seen as a problem. Knowing that employees are going to connect to the network from anywhere in the world means that companies will increase security rules, which translates into a huge advantage for the whole business.

Cloud Storage

Thanks to the widespread use of Cloud, any employee of a company can now access files and documents anywhere in the world. Mobility is made easier and more efficient thanks to this reality. The Cloud allows a collaborative work among all, without having to access to Intranets or methods that would make it difficult for employees to travel.

Communication improvement

Connecting devices to the enterprise database enables employees to access the information they need from anywhere and anytime. This makes communication more effective and optimizes the relationship with stakeholders. The response time will be shortened which is extremely positive.

Everything happens in real time

With access to company information from anywhere in the world, employees can give an instant response to their interlocutor, passing an image of professionalism and excellence. Products such as Multipeers allow the collaborator to know the status of the business at any moment through a smartphone or a tablet. Mobility requires the adoption of solutions like this, which bring innumerable advantages to organizations, and businesses enter in a spiral of positive events that will translate into an increase in profit.

The present is mobile and it’s expectable that companies will face challenges in this area in the future. Technology has evolved to eliminate or at least minimize the most damaging effects that mobility could have.