As principais vantagens de centralizar o acesso à informação

The main advantages of centralizing access to information

Posted Leave a commentPosted in Dicas de Gestão

Technology has changed the way we live and how we work. In an increasingly technological and digital era, companies need to focus on increasing their competitiveness and productivity. In the past, company information was contained in paper documents, often disorganized. With the advent of technology, Excel files have brought greater organization to companies, but quickly became obsolete as business began to have larger and more sophisticated requirements. Nowadays, companies prefer software that allows them to centralize all the information of the business in a single platform, as is the case of Multipeers. It is critical that companies know how to make the most of these tools, as this has many benefits. The integration of business information is a necessity and a reality so that you have a 360 view of everything that happens. In today’s article, we talk about the main advantages of centralizing access to information!

More organisation

When all the information of a company is centralized in a single point, everything becomes more organized. If everything works correctly, there will not be lost or forgotten information anywhere in the company and it is possible to maintain order of information in a practical way. It is important to organize all the information that already exists and also create rules for the input of new data. Where new information exists, it must be categorized and organized, which will contribute to the structuring of the data. All this makes it easier to find any necessary information, as well as ensuring greater data security.

Greater integration of departments

Internal communication is a very important area in companies, but unfortunately it is one of the most underestimated. The departments of a company need each other to function properly, so it is essential to establish a relationship between them consistently. The big problem so far was that each department had its own “language” and way of organizing the information and this made the other departments unable to fully understand what was happening in each sector. With the centralization of information it is possible to unify the communication and favor the relationship between different departments. By using a single platform and creating rules for entering and categorizing new data, you can communicate more clearly.

Easy information consultation

The information provided by BAM tools comes in a consolidated way so that your query is easier and faster. You can choose to get the information through bar charts, multi-series charts, meters, among many other options. The information can be displayed using the most appropriate presentation, improving the analysis that the user can make of each indicator. In addition, each indicator is fully customizable according to business needs. When using the desktop, in the case of Multipeers, you can also use the ticker tool, which allows you to divulge external or internal news, messages and alerts, thus allowing all employees to be aware of what is important in the organization, which means that everyone is able to contribute to effective decision-making.

Reduction of the probability of human error

Manual processes are more susceptible to errors than automated processes. By using a BAM tool it is possible to free collaborators for other tasks and will be able to automate the most repetitive and annoying tasks. This ensures that there is no need to constantly update data and consult reports. Everything is previously defined by you and nothing will fail. The more steps you automate the more time you will have to focus on other important things to improve the business.

Possibility to analyze the business in real time

Knowing what is happening in real time in each department of the organization is crucial so that you can make effective and conscious decisions. Softwares like Multipeers allow you to analyze all the information of your business, from the most diverse sources of data, in a single dashboard, in a simple and interactive way. Having all the business information in one place allows you to make better time management and make the right decisions for the future of your company.


Having a broader view is key to being able to keep up with the business and make the right decisions. In today’s hectic business day-to-day and with the ever-increasing demands of consumers, knowing the market is a must-have weapon to win. Download our business monitoring e-book and learn how a BAM system can help your business grow steadily!

5 Dicas infalíveis para otimizar os processos da sua empresa

5 Infallible Tips to Optimize Your Business Processes

Posted Leave a commentPosted in Dicas de Gestão

Organizations face the challenge of producing more and spending less every day. It is not always easy to optimize the processes of a company, since these are outdated quickly, due to the great dynamics of the market, increasingly accelerated. The technologies are obsolete every day, which requires constant monitoring of the processes, in order to keep them in tune with the market. In today’s article, we leave you 5 infallible tips to optimize your company’s processes.

In-depth analysis of all processes

For a company’s processes to be improved, it needs to be analyzed in depth. Only after knowing the current state of the processes will you be able to realize which areas are doing well and which ones are in need of improvement. Even if there is documentation about the processes, you need to investigate whether people are meeting all the standards. The internal diagnosis is a very important stage for the optimization of the processes and this step should never be underestimated.

Presentation and implementation of improvement proposals

After the internal diagnosis was completed, it was time to present improvement proposals. Here it is critical to make workflows more agile, to eliminate barriers that hamper the smooth execution of tasks, to improve internal communication and to optimize tasks so that processes focus more on business objectives. At this stage, all employees should be involved, and one should not fall into the error of just engaging leaders.

Adopt the right tools

Not all technologies are for all companies, so it is fundamental to evaluate the state of the business and the characteristics of the company, in order to choose the most appropriate tools for its operation. Companies must adopt dynamic and customized technological tools to their reality, so they can streamline communication between departments, facilitate company management, reduce rework and reduce human failures.

Business monitoring

Analyzing the business in real time is the trend of the future and more and more companies choose to use business monitoring tools like Multipeers. Using this tool, it is possible to know what is happening in the company at all times. It also allows the definition of business alerts so that the user is alerted whenever something goes astray.

Keep the workspace neat and tidy

Being surrounded by confusion will influence the way you view work and the way you work. Keep your desk clean and the drawers tidy and you’ll realize that you can manage your time and functions better and increase your productivity.


We believe that success lies in excellence, which is reflected in our carefully selected network of Partners. Our Partners are individually trained and certified to implement Multipeers around the globe.

LSG Solutions, USA

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Sagita Systems, Nigéria

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Vertude, Brasil

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IVIG (COPPE), Brasil

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Dess TI, México

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Polysistemas, Perú

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KalTI, Brasil

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Nisustec, Brasil

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Growtec, Brasil

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Edubox, Portugal

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bwd, Portugal

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AN Consultores, Portugal

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INSC, Portugal

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Globalsales, Portugal

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Bioecm Soluciones, España

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BGD, Portugal

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Skillmind, Portugal

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Odd Consulting, Portugal

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D&C Software, Portugal

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Inycom, España

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iLab, South Africa

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Puzzle Consultoria, Moçambique

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5 aplicações móveis que o vão ajudar a gerir o seu negócio

5 mobile applications that will help you run your business

Posted Leave a commentPosted in Dicas de Gestão

The smartphone is one of the best friends of managers, because it is through this little device that we do many of our daily actions. Nowadays, the business world is not restricted to the walls of the office and entrepreneurs should have access to all business information from anywhere. There are many mobile applications that make life easier for managers and are true allies of good decisions. In this article, we’ll introduce you to 5 mobile applications that will help you run your business.


The mobile version of Multipeers is a great help for managers. Multipeers is a BAM system that allows you to analyze the business in real time through a dashboard that shows all company information from the different data sources that exist in it. The manager can have this information on his mobile phone and easily notice the state in which the business is, and can make decisions instantly.

Google Drive

Google Drive lets you share files online, with real-time syncing. It allows integration with other Google tools, such as Gmail. This way, anywhere you can access and edit your documents in a simple way, from a mobile device. Any changes you make to your documents are automatically saved. You will no longer have to ask them to send you that report you need for the next meeting!


WhatsApp is a very important tool for the work teams, since it allows the creation of groups, exchange of opinions and document sharing. We can keep track of everything that happens, even if you are physically absent from the office. In addition to chatting, WhatsApp also allows you to make phone calls for free (as long as there is Internet access) and share documents and pictures.

Corporate Email in the Cloud

Changing the corporate email system to a cloud-based solution is very important to increase business mobility. These solutions facilitate communication between the various departments of the company, because the information becomes accessible even when using tablets and smartphones. Using e-mail on mobile devices allows for a faster and more efficient response, which contributes to greater management efficiency.

Office 365

Office 365 is a solution in the Cloud that offers features for creating Excel documents, texts and presentations. All these documents are essential to perform the administrative tasks and communication of any business. With Office 365 you can create and edit documents anywhere, giving business mobility to the business. Access to this tool is by user account and there is no need to install the program on all devices that the company uses.

A importância da convergência tecnológica para as empresas

The importance of technological convergence for companies

Posted Leave a commentPosted in Dicas de Gestão

In an increasingly digital world, technological advances have a direct impact on the way companies do business, and companies need to act to keep up with the latest information technology. Technological convergence is increasingly important to unify processes, tools, methods and diverse sectors. In today’s article, we talk about the importance of technological convergence for companies!

What is technological convergence?

Technological convergence is an increasing trend in the economic environment. This concept represents the union of the different services that share the same structure among themselves. The goal is to meet customer needs and anticipate trends. A good example that everyone uses is the smartphone. In one device you can use camera, electronic calendar, alarm clock, television, GPS, internet, among many other things. In the business world, this convergence translates into technological tools that give the possibility to gather on a platform with all the communication services, such as telephones, emails, support, production processes and logistics, among others. This means that companies can use a tool to simplify the use of IT solutions, offer employees more flexibility and reduce the cost of operations and automate tasks. Both internal and external teams can work from anywhere because of the mobility that cloud systems provide. Technology convergence proves to be an important ally to achieve business objectives.

Main innovations that integrate technological convergence

  • Big Data: in this field, business monitoring software such as Multipeers play a very important role, since in a single dashboard manager can access all company information from the most diverse data sources.

  • Artificial Intelligence: artificial intelligence helps companies prevent fraud, analyze customer behavior, and is very important to analyze and monitor the requirements of the target audience.

  • Business Intelligence: Business intelligence is a very powerful tool and is increasingly used by all business segments as it provides integration and reading of various data sources. Business intelligence also helps identify trends and market variations, which is essential to maintaining competitiveness.

  • Internet of Things: this concept interconnects equipment, business and people, allowing the crossing of the data in a matter of seconds. All sectors can take advantage and technological convergence to the business from the internet of things.

  • Image recognition: Identifying citizens through facial recognition is not new, but this recognition is nowadays held in many physical stores. Thus, it is possible to check what articles the person liked the most, to know if they tried clothes, to know their behavior in the store, among other things.

  • Voice services: a number of Google services, for example, can be activated through voice commands, doing surveys, and helping the consumer decide. It is a growing technology and professionals in this area work daily to improve its operation.

Advantages of technological convergence for companies

The main advantages of using this trend for companies are: greater capacity for innovation, greater control over all company processes, increased productivity, increased security and better treatment and storage of data.

5 razões para implementar a monitorização em tempo real no seu negócio

5 reasons to implement real-time monitoring in your business

Posted Leave a commentPosted in Dicas de Gestão

Business is happening at a very fast pace today, which forces managers to monitor in real time everything that happens in companies. Nowadays, it is no longer advisable to only analyze reports with a few days: the market demands that you be always aware of what happens in your business. In today’s article, we’ll give you 5 reasons to implement real-time business monitoring!

More efficient decisions

If you know exactly what is going on in your business, it will be easier to make the right decision. Analyzing your business in real time will give you all the inputs you need so that you can consciously decide on the best course to take. The reports with a few days present outdated information, which doesn’t correspond to the actual state of the company at that time. Therefore, often the decisions made are incompatible and don’t benefit the business. Monitoring the business in real time will change this scenario as it will have reliable information in your hand!

Identification of business opportunities

With real-time business monitoring you can identify opportunities at the moment they appear, allowing you to stay one step ahead of the competition. A fluctuation in demand for a product, for example, could lead you to launch a specific campaign, increasing sales and improving company results.

Possibility of alerts

Business monitoring software like Multipeers allows you to set up business alerts whenever there is a deviation from what is considered normal within your company. Wherever you are, you will be notified by SMS or email about any changes and you can act immediately, even before there is damage to the organization.

Better People Management

Real-time information on human resources can be a great competitive advantage for companies that want to adapt to change faster. The monitoring systems provide immediate data on the distribution of employees in different sectors of the company, as well as updated information on their availability. Thus, it becomes easier to manage teams and optimize the work of employees, increasing the collective income.

Connection to all data sources

Real-time business monitoring software such as Multipeers interact directly with all your data sources such as databases, web services, MDX, Microsoft Excel, RSS feeds, multimedia content, e-mail, applications, among others. You can even build your own connectors using the provided API so that no information from your organization is lost. So, in a single dashboard you will find complete and up-to-date information on everything that goes on in the company!


Analyzing data in real time is increasingly a reality in companies around the world. Business happens at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business. Download our e-book and learn how a BAM tool can help you manage!

7 Erros financeiros que prejudicam a sua empresa

7 Financial Mistakes That Harm Your Business

Posted Leave a commentPosted in Dicas de Gestão

To err is human and it is very likely that a manager, throughout his career, make some mistakes. However, there are financial mistakes that can be very detrimental to running a business and can even lead a business to failure. In today’s article we address the 7 financial mistakes that hurt your business!

Lack of constant analysis

It is essential these days to continuously analyze your business, because only then can you find problems before they materialize. Managers can no longer survive just with Excel sheets and reports with a few days. It is essential that the business is analyzed at the minute, because only in this way will be able to be always ahead of the competition. Business monitoring software like Multipeers is a growing need in today’s business because it allows you to analyze in a simple way everything that is happening now with your business.

Spend what you (still) don’t have

Hiring a debt with money that has not yet gone into the box is a very common mistake and should be avoided to the fullest. There is no guarantee that the customer will not be late in paying or if an unforeseen event will happen and you will need to invest in something more urgent.

Do not make a balance sheet

As companies grow, various investments are made and the company’s assets are growing over time. However, there is often no concern about knowing what one possesses at a given moment, eventually continuing to invest in disorderly ways. Having knowledge of the balance sheet helps the company whether it needs to continue to invest or whether, on the contrary, it should reduce its investments.

Lack of automation

Performing tasks manually that could be automated is a very common mistake. Using an ERP helps you optimize all processes, reducing costs and increasing productivity by reducing human error. The information of a company must be integrated, so that all the data is updated so that it is easier to make decisions.

Do not have KPIs

The financial area is one of the most relevant in any business and the use of indicators becomes essential. Using business metrics enables you to measure the outcome and verify that the stated goals are being met. Working without indicators is like being lost in a complex labyrinth without a map to guide you.

Mixing personal expenses with company expenses

It is a very common mistake among business owners, who usually use the company account to pay for personal expenses. This mistake is very detrimental to business as it completely changes the fixed costs of the organization and distorts its financial reality.

Focus only on sales

Sales are the ultimate goal of every business, but if you don’t pay attention to the other areas of the business, you may compromise your entire business. Administrative and human resource management are examples of areas that deserve to be treated with care. Good management of all departments of a company will reflect the financial results in the medium and long term.

Gestão de crise: medidas preventivas para salvar o seu negócio

Crisis Management: Preventive Measures to Save Your Business

Posted Leave a commentPosted in Uncategorized

All companies fear going through periods of crisis. However, they do not always worry about having crisis management plans, because their thinking is “only happens to others.” In fact, all businesses are predisposed to to going through more troubled financial times and it is essential that they have a crisis management plan to eliminate the problem as quickly as possible or to minimize its effects. In today’s article, we introduce preventative actions to save your business!

Analyze data and identify problems

The first step is to recognize that there is a problem that needs to be spoken. It is essential to assess its severity since only this we can determine the urgency of corrective actions. Managers need to constantly analyze available data in order to detect management failures, need to change strategy, diversion of production, and other problems that can lead to a crisis. Identifying mistakes made in the past allows us to avoid the same mistakes in the future.

Have a crisis manual

When a company goes through a period of crisis, it needs to make quick decisions. It is very important that you have a written communication plan that is nothing more than the crisis manual. This document informs about the vulnerabilities of the company, explains how to act and who is the responsible person to communicate in this period. The crisis manual should include releases so that communication in times of trouble is faster.

Do not ignore the situation

If you detect any sign that something is wrong, you must act immediately. Ignoring the situation will only complicate it, which will have more serious consequences in the future. It is necessary to make an early diagnosis and investigate the origin of the problem, because the faster the measures are implemented, the more likely the company has to exit the crisis without great consequences.

Eliminate Unnecessary Spending

It is fundamental that companies are always attentive to all expenses, but at the moment of crisis this attention must be redoubled. Identify the highest and most unnecessary expenditures, the least productive employees, general expenses, travel expenses, among others. Eliminating these expenses in a healthy time of the company will allow crisis situations to be delayed or even eliminated. However, you should also be careful not to eliminate spending that are necessary for the proper functioning of the company, as this can pose an even bigger problem.

Get real-time information

Bad decisions can destroy a business, so it is vital that managers have reliable and up-to-date information. Real-time business monitoring software like Multipeers is increasingly a necessity in business. Only with updated information managers are able to make assertive and effective decisions for the proper functioning of the company. Lack of information is often the biggest responsible for less good times in companies, so it is essential to choose a good business monitoring system.


Analyzing data in real time is increasingly a reality in companies around the world. Business happens at a very fast pace and it is essential that you know what is happening in your company to make the most appropriate decisions for your business. Download our e-book and learn how a BAM tool can help you manage!

Vantagens de analisar a frota em tempo real

Advantages of analyzing your fleet in real time

Posted Leave a commentPosted in Dicas de Gestão

Managing the fleet in real time: main advantages

The transport sector is unpredictable and optimizing the use of resources is not an easy task. The first step in optimizing fleet performance is to get an integrated, global view of your state, resources and availability. Analyzing the fleet in real time brings immense benefits and today we present the main advantages of using a business monitoring system for the transport sector!

Best customer service

Having real-time information anywhere allows the company to manage the fleet more assertively. For example, companies that work with home delivery, upon receiving an order can send the vehicle that is closest to the address where they have to make the delivery. The service becomes faster, which is good for the customer, and the company saves on fuel.

Process optimization

With the use of a business monitoring system, the company can improve its processes. It is possible to estimate the time required for the fulfillment of a route and thus define times for the execution of several tasks.

Increase productivity

With information about all departments of the company in a single dashboard, managers can analyze data in a much faster and more efficient way, easily identifying the points that need improvement and acting in a timely manner to avoid productivity problems.

Reduced risk of mistakes

Making decisions based on unreliable information is one of the most committed mistakes in the business world and one of the most important that leads to failure. A real-time monitoring system constantly feeds the manager in terms of information, so he will be aware of all the relevant data he needs to make a conscious decision.

Knowledge of company history

A real-time fleet monitoring system also allows the manager to evaluate fleet results over time and thereby uncover key information such as driver performance, fuel consumption, overtime, and other relevant factors.

Monitoring and compliance with KPIs

A company has collective and individual goals, but often employees end up defacing their goals, which has a negative impact on the company. A business monitoring system such as Multipeers4Fleets allows each employee to have access to their KPIs and receive alerts whenever their performance is out of the established standards.

Multipeers4Fleets enables you to continuously measure and analyze all events in the fleet management business so that you can make the best decisions for the future of your business. Through simple and intuitive dashboards, you can analyze the expenses of each vehicle in the fleet, find the factors that contribute to a fuel increase, set alerts whenever something important occurs, among many other features.

Tudo o que precisa de saber sobre a relação entre BAM e KPI

Everything you need to know about the relationship between BAM and KPI’s

Posted Leave a commentPosted in Definição de métricas de negócio

Get to know the relationship between BAM and KPI’s

We have already talked on the blog about BAM tools and their importance for business continuity. In this article, we’ll cover the relationship between business monitoring tools and KPIs!

What is a KPI?

KPI stands for key performance indicator. In the business world, KPIs are quantifiable measures that serve to understand whether the company’s goals are being met or whether the strategy needs to be modified to achieve them. For example, productivity KPI is very important to measure the productive capacity of a collaborator. This indicator shows us the relationship between the work produced by a collaborator and the resources used for this purpose. For example: a worker installs 20 m2 of floor in an hour. His colleague can install only 17 m2 of floor in the same time, being less productive than the first.

Relationship between BAM and KPI’s

Companies that decide to invest in a BAM system must have mechanisms to continuously measure the business, because only with constant analysis does investment make sense.

In order for a BAM system to be well implemented and to present practical results it is necessary to follow some good practices, of which the following stand out:

– Survey of critical business processes

– Define which metrics you need to analyze

– Find the best way to compile the information present in the various systems

– Present the information in an intuitive dashboard and adapted to the needs of each user

– Ensure historical data and make projections based on real-time data analysis vs. historical data

– Constant analysis of results

Analyzing performance consistently ensures that more attention is paid to meeting the objectives. An efficient process must be planned and controlled.

Continuous performance monitoring plays a key role in planning and subsequent control because it provides information on processes developed by the organization. The effectiveness of any control strategy depends to a large extent on the correct suitability of developed performance metrics and KPIs.


If you want to know more about the importance of monitoring tools download our free ebook and understand how a BAM system can change the whole management of your business!